I want to share my experience with this company because, from the very beginning, dealing with them…read morehas been nothing but stressful and frustrating. I am a mother of four, and my home is not perfect. That does not mean I am neglecting my elderly father. I have had DCF come to my home three separate times because of accusations made about his care, and every single time, they found nothing wrong and left. When I repeatedly explained that the nurses being sent to my home were incompetent, constantly late, unable to communicate properly, and often had no idea what I was talking about, the company continued sending them. Some nurses could barely communicate with me because of the language barrier, making it extremely difficult to properly coordinate my father's care. I eventually had enough and canceled their services. No family should have to feel judged, accused, or ashamed in their own home when they are doing everything they can to care for an elderly parent I was also sent a message telling me that I should lock my dogs up because the nurse does not like animals. My dogs are part of my family, and I am not going to lock them away in my own home because a caregiver does not like animals. Isn't it the company's responsibility to provide a caregiver who is comfortable working in the environment where the care is being provided? I understand that not everyone likes animals, but that should be something the company considers when assigning someone to a client's home. I should not have to constantly change my home or feel uncomfortable in my own house just to accommodate a nurse who was assigned to my father. Please think carefully before trusting this company with the care of your elderly loved ones. My experience was extremely disappointing, and I would not recommend their services based on what I experienced.

I am the Director of Nursing at this location. It is a great working environment. We strive to do…read moreour best for our patients. We are available 24 hours 7 days a week. We have a great team. Working with Richard and Fabiola has been the best decision I could've made. They both have so much care and compassion for our clients and caregivers. It is truly everyone's passion here to ensure patient and employees are taken care of on a daily basis. Great team! I am available to speak to at all times. Come join our big family!

Seasons was the most absolute worst experience of our entire lives and it shall haunt me forever…read morewhat my mother went through. My mother long had anxiety and was on meds for it before she was even ill. When Miami Jewish transferred her care to their "in house" hospice care, Seasons, the doctor was an animal who would not allow her to have her anxiety meds. We kept trying to get her doctor who now was no longer her doctor because she was in Seasons care to tell them how much this helped her. There was no reason to make my mother's last four days on this earth so horrifying and her final words to me were "What did I ever do to you that you are letting them treat me this way?" I am haunted all the days of my life. We filed a complaint with Miami Jewish and I don't know if they are on the premises there any longer, but use Seasons Hospice nowhere!!!!!

Needing hospice care for a loved one is never easy. I'm sorry to write this review but I hope this…read morewill help improve the the practices of this company. We chose them because they sounded like they were going to make sure our mom had the care she would need when she needed it and would keep us updated on her status since we could not visit because she was dying of covid. We just wanted to make sure she was comfortable and pain free in her last few days. Imagine not being able to be with your mom and hold her while she dies. Now imagine that your told that the hospice nurse would give your family updates at least once a day and you didn't hear a peep from them. That's what we got from seasons. And excuses. And when called, your call goes straight to voicemail. It's unthinkable and heartbreaking. I was able to speak to the nurses at the hospital to get status updates on my own, they didn't forward my calls to voicemail. The only thing I'm grateful for is that we didn't have to deal with this shameful business for long because mom passed away quickly.

Right now I am in an Assisted Living Facility, Excelent , recomended ! Nice nerighbor hood.read more

The same way I once took my time to write a positive review, today I am writing to express my deep…read moredisappointment with this company. I want to make it clear that this review is not about the staff, but about management. This organization presents itself as a Catholic hospice, and as a Catholic myself, I find the treatment of faithful employees deeply upsetting and not aligned with the values God calls us to live by. As Colossians 3:12-17 reminds us: "And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him." Today I learned that after 18 years of lovingly caring for patients, Laura resigned because of issues related to pay and treatment. Laura had a gift -- she could turn my grandmother's saddest and most difficult days into moments filled with smiles, laughter, and peace. That kind of compassion cannot be taught, and it certainly should not be undervalued. This service is funded by the Archdiocese, yet the way loyal employees are treated does not reflect the core values the organization claims to uphold. I am now seriously reevaluating whether to continue with this hospice company and considering moving my grandmother to another organization where employees are treated not as numbers, but as human beings who deserve care, respect, and dignity. Because if compassion and love are not practiced within the company itself, how can they truly be passed on to the patients and families they serve? A valuable lesson to remember: the people out in the field caring for patients are the heart of the company -- not the ones sitting behind desks disconnected from the human impact of their decisions. _______________________________________________________________ De la misma manera en que en su momento me tomé el tiempo para escribir una reseña positiva, hoy escribo para expresar mi profunda decepción con esta compañía. Quiero dejar claro que esta reseña negativa no es sobre el personal, sino sobre la administración. Esta organización se presenta como un hospice católico, y como católica, encuentro muy triste y decepcionante la manera en que tratan a sus empleados fieles y dedicados. Esto no refleja los valores que Dios nos llama a vivir. Como dice Colosenses 3:12-17: "Y todo lo que hagan, ya sea de palabra o de obra, háganlo en el nombre del Señor Jesús, dando gracias a Dios Padre por medio de él." Hoy me enteré de que, después de 18 años brindando cuidado y amor a los pacientes, Laura renunció debido a problemas relacionados con el salario y el trato recibido. Laura tiene un don especial: ella logra transformar los días más tristes y difíciles de mi abuela en momentos llenos de sonrisas, risas y paz. Ese tipo de compasión no se puede enseñar, y definitivamente no debería ser subestimada ni poco valorada. Este servicio es financiado por la Arquidiócesis, sin embargo, la manera en que tratan a empleados leales no refleja los valores fundamentales que dicen representar. En este momento estoy reconsiderando seriamente continuar con esta compañía de hospice y pensando en trasladar a mi abuela a otro lugar donde los empleados no sean vistos como simples números, sino como seres humanos que merecen respeto, dignidad y cuidado. Porque si el amor y la compasión no nacen dentro de la misma empresa, ¿cómo pueden realmente transmitirse a los pacientes y sus familias? Una lección importante que deberían recordar: las personas que están en el campo cuidando pacientes son el verdadero corazón de la compañía, no quienes están sentados detrás de un escritorio tomando decisiones sin entender el impacto humano que tienen.

VITAS Healthcare Team #154 has been outstanding in providing empathetic, compassionate and…read moresupportive care for our brother. Sheilene, RN, our brother's main caregiver is professional, gentle, extremely attentive, and patient. Additional staff members of Rose, Myrlene, Rosenique, Rosy, Christina, Felisha, Dahlia, Roxanne, Timika, Angela, Ralph, and Lesley treat our brother with absolute respect, always making sure he is comfortable. We are also able to call the support line at any hour of the day or night, knowing that any concern or issue will be addressed promptly. We are grateful for the love and support the VITAS Team #154 shows our family, and we highly recommend their services to anyone needing hospice care.

Avoid Vitas at ALL COST! Their doctors does NOT even care about you, they prefer to pump Methadone…read morein you and that is a horrible medine! People do not realize Methadone is used exclusively for Heroin addicts and if you did not use heroin at all, this medicine will make your life a pure living HELL! I had to self diagnose and realized Methadone is the problem and WOW I started to feel better in few days after Terminating that over Doctors/Nurses protest! I am now the same person before I was treated Methadone! Found out why they push it. It is because their insurance wants them to use it because it is CHEAP compared to other quality pain killers!

I'm glad I entrusted my mom's end of life care to Vitas. Everyone from the nurses to the office…read morestaff to the Chaplain were so kind abd supportive.

I couldn't have asked for a better team of caretakers. They went above and beyond anything I could…read morehave prayed for. My mother was in the best care, with Vitas Hospice. From the doctors, to the nurses and expecially the chaplain. Not only did they make my mothers end of life care comfortable and caring but what they did for me was priceless. God Bless each and every one whom cared for my mother and myself.

My mom got to stay in my home because of Vitas.I learn from them how to do things that would…read morebenefit her.They guided me from the beginning to the end.

Been with Vitas for almost 2 weeks now and I must commend the Nurse's Aid Ivette Garcia. She is…read moreprofessional, caring and so helpful. Words alone cannot express her humanity. My mother is receiving care from her and I am so thankful and appreciative for Ivette. She is highly recommended.

I cannot speak highly enough about Granny Nannies. When my mother was diagnosed with Alzheimer's…read moreand needed in-home assistance, I did my homework. Granny Nannies was the first company that offered everything we were looking for--and they exceeded all expectations. From the start, the administrative team--including my case manager and the owners, Melvin and Meghan--were consistently responsive, supportive, and genuinely invested in my mother's care. My mother shares her home with her 93-year-old partner, who also has dementia, and Granny Nannies understood the complexity of caring for both of them. Our primary caregiver, Marie A., was truly exceptional. With over 20 years of experience, she brought not only professionalism but deep compassion and warmth to her work every single day. Marie cared for all of their needs--providing physical and emotional support, managing doctor appointments, coordinating care, and keeping the household running smoothly. Her presence brought peace of mind to our whole family. She supported them through a wide range of challenges, including a broken hip, anxiety, depression, and the daily realities of dementia. Marie consistently went above and beyond in every way, and we are endlessly grateful for her dedication. We were also fortunate to have Anna G. assist Marie at times. Anna is sweet, warm, and caring--her gentle presence brought additional comfort and kindness to the home. She and Marie worked together beautifully to provide consistent, high-quality care. We feel incredibly lucky to have had such a remarkable team by our side during such a difficult and emotional time. I wholeheartedly recommend Granny Nannies to anyone seeking compassionate, professional, and truly outstanding care for their loved ones.

I would like to do a review of caretakers from Granniesnannies. I recently had the pleasure of…read moremeeting Annabel Fernandez who spent two weeks with me because of an injury. Annabel is a very caring professional. She exudes happiness and helped to cheer me up which, I think, helped me to heal. Always helping me with my needs even in the middle of the night and with a smile on her face. I also had a wonderful experience with Thaura Abdalia for several months. Thaura, also very professional and helpful and she is a gentle soul. Always willing to do whatever I asked to be helpful to me. Easy to talk to and my little dog picked up her good vibes and like to hang out by her, she'd get excited to see her when she arrived. I only saw Elizabeth Cruz for three days but I liked her immediately. Also very professional, and couldn't do enough to make sure my every need was taken care of. I would recommend any of these ladies, they would not disappoint. Granniesnannies apparently hires only the best. The company itself needs a little revamping of organizational skills and better technology to track things. This is the reason I gave only 4 stars. The caretakers would get 5 stars.

I just want to share a humble thank-you. This place is amazing, and the love here is hard to put…read moreinto words. Ricki, the owner, is truly exceptional and extremely supportive, with the best customer service I've experienced. The care is sincere, and it shows in everything they do. The activities are run with the heart of this community, and Daniel--your impact and love mean a lot. I highly recommend this place to everyone.

The Sterling Aventura is a top-quality facility with a caring, dedicated, and professional staff…read more The property is modern, clean, pleasant, and bright. The lobby actually feels like a nice hotel. It has a wide variety of common areas, including an outdoor courtyard, an entire floor for resident activities, a movie room (theatre) and new apartments for the residents. There is an activities schedule with events from morning until night, 7 days a week. I met with Mark Monaghan, Director of Sales and Marketing. Ever since my first moment with Mark on the initial tour and meeting, I felt comfortable and encouraged. Mark is a true professional with passion and integrity. He guided our family every step of the way through multiple meetings, assessments, and laid out a solid plan for the transition of my mother to an ALF. He is a true leader, and a genuine person who shows how much he cares about families, Things got even better when Mark introduced me to the staff he works directly with. Flavie, the Assistant Director of Nursing assessed my mom, and guided us medically through the transition. Flavie is also genuine and passionate about caring for the residents and communications with the family. Karen, who is the move in coordinator and Mark's assistant was a huge help to us in setting up the apartment and preparing us for move in day. On the actual move in day, she was with my mom and I from start to end. She was great at making our transition smooth, and even gave me her cell phone number, which we communicated on regularly, both pre and post move in day. Daniel, the Activities Director took things to another level on day 1 and forward. He interviewed my mom to know her personality, initiated getting her involved in activities right away, introduced her to residents she is now becoming friends with, and contacts me about her progress. Marc-line is one of the main servers in the dining room. I personally spent over 25 years in Foodservice and Management and have met very few wait staff as pleasant and friendly as her. It was apparent from the very first night when I joined mom for dinner, that Marc-line absolutely loves her position and working with the residents to give great service and enhance the dining experience. Dimitry works at the front desk, and he is another person from The Sterling that stands out for being excellent. He is the first person a resident or guest encounters upon entering the property. He is kind, caring, and professional in all his communications, and made us feel welcome. Conclusion: The Staff at The Sterling are high level professionals who really care about their positions and their relationships with the residents. I am happy my family chose The Sterling for this next chapter of my mother's life.