Dr Manuli has been our family doctor since 2017. He has cared for all of our health problems and…read morefigured out several that other doctors could never get right. He is caring and goes the extra mile to make sure we all stay healthy. If you need a new doctor look no further.....

I have been a patient at Manuli Internal Medicine since I moved to NC in 2016. Most recently, a new…read morenurse was hired who has not been pleasant nor understanding towards me. I have requested prescriptions that were never put in for weeks with the explanation that I never called or left a message. On Friday, June 13, 2025, I left a voicemail requesting that my prescription be refilled. I received a callback on Monday, June 16, 2025 requesting information. I called back that same day, providing said information at 10:59am. I even called back several times to ask about said medication and was told I will receive a call when the medication has been received. Today, a nurse actually looked into the system and said the order for the medication had never been put in due to me never calling back. From now on, I will record every phone call. I have attached my call log as proof. Stopping my medication abruptly has caused so many NEGATIVE side effects. I FEEL HORRIBLE!!!! I cannot imagine how this staff member has impacted other patients. Other patients have also mentioned negative encounters with this staff member and reception. It is very sad and disheartening. This is the 2nd time this incident has occurred within two months. I requested to speak to the Office Manager today; I was told she was unavailable. I was told I will receive a call tomorrow; if I receive a call, I will update my review at that time. Updated review 07/09/2025: After making a valid complaint to the practice, I received a letter dated July 1, 2025 stating I was discharged from the practice without any explanation. This is the SAME DAY the Office Manager called to 'rectify' the situation. She said she would be investigating just to write this letter the same day. Sharing your concerns to the Office Manager is like voicing your concerns to HR at Bad Boy Records - RETALIATION, discrimination and malpractice. Please see attached letter/photo. RUN AND DO NOT WALK AWAY. We have all heard of and seen what nurses and corruption can do to a patient. Hopefully, I receive a full copy of my medical records because of course there was no release included in the letter I received; just a dismissal. I will be sharing this information with my colleagues who attend this practice and my insurance company.

Great doctor. Takes the time needed to diagnose your medical issues. Staff is friendly and…read moreresponsive to your needs

The staff is very attentive, making sure the patient is clean and comfortable. The nurses are…read morecaring.

Dr. Pokorny is an outstanding Doctor. One of his specialties are hands. I cut one of my tendons in…read moremy hand a few years back and I needed surgery on it a few months ago. The entire experience was a good one with him and his staff. Everyone is extremely polite.. if I had any questions throughout the process, I could just call his office and either him or his staff helped me by answering anything I needed to know. They talked me through the hospital visit and followed up with me right after. Very pleased and will be back!

In terms of medical care, I can safely say I feel okay being here. Erika, my LPN, is very sweet and…read moreattentive. Karly, my Xray tech, is also very nice and helpful. Thus far, everyone at this medical facility has been so supportive and truly this place is the definition of southern hospitality. Jan, from the gift shop, is also sweet and kind. I appreciated our conversation. I'm not looking forward to coming back, but I'm glad it was a good experience.

Dr Jones has really had a great affect on my life, and his employees are a joy to work with.read more

PLEASE READ so this doesn't happen to you or a loved one. This is both a PSA and an honest review…read moreof a local chiropractor: Jones Family Chiropractic. Dr. Jones helped me tremendously with back pain I had been dealing with for over a decade. The pain escalated in May 2025, and after seeing a surgeon and going through physical therapy, a chiropractor felt like my last option. When I first went to the office in May, I was greeted warmly and had my evaluation done. Dr. Jones reviewed my X-rays and explained his findings. He was upfront that the office does not file insurance, but he stated that they provide all the documentation necessary for patients to file claims themselves. He also reviewed the treatment plan and total cost. Because I had already spoken with my insurance company and understood what would be covered, I chose to pay for the treatment plan upfront. I was also told that I could not file my insurance claim until the prepaid treatments were completed. In September 2025, after completing those treatments, I filed my insurance claim. Since then, I have been going back and forth with my insurance company because they requested documentation showing that the treatment was medically necessary. Unfortunately, the documentation provided by the office was not sufficient for them to determine medical necessity. After reviewing the records myself, I understand why. The "progress notes" provided were essentially computer-generated summaries based on the answers I entered during the check-in questionnaire, rather than detailed clinical notes documenting the medical necessity of the treatments. My insurance company contacted Dr. Jones' office multiple times, never receiving adequate records. Eventually, they requested a peer-to-peer review, which simply required Dr. Jones to speak directly with the insurance provider to clarify the medical necessity of the care. On Monday, March 2, I contacted the office to let them know that the insurance company needed this call. When I went in for my appointment, after receiving my adjustment, I was informed that Dr. Jones would not do the peer-to-peer review. At that point it became clear that I had not actually been given everything necessary to successfully file my insurance, despite being told that I would be. As a result, I am now out over $3,000, money I was counting on receiving partial reimbursement for through my insurance. What was most frustrating is that the office quickly wrote me a check for the remaining prepaid appointments (about $1,100) after I was told that the second phase of treatment would require weekly adjustments for the next year. While it may be easy for a business to write a refund check, most people cannot easily absorb thousands of dollars in unexpected medical costs. I trusted that the office would follow through on what was explained to me at the beginning. If I had been told upfront that the doctor would not communicate with insurance at all, even for a peer-to-peer review, that would have been a major red flag , and I would have chosen a different provider. I'm sharing this so others can make an informed decision and avoid ending up in the same situation.

TERRIBLE! I have tried to call 4 times to cancel an appointment and there is no answer on their…read morephones and no way to leave a message. If I get charged this is my proof that I tried.

Dr. Ruiz is wonderful! Staff is very nice I have no complaints…read more I went in to make sure I didn't have breast cancer because I was having some drainage and his nurse was so understanding and I was very anxious but she put my mind at ease by just talking to me . He was very professional and the whole practice is wonderful !

Everyone was kind to my husband and myself. The hygeinest & dentist explained everything well!…read moreEven though it wasn't good news I felt comfortable with the explanations and what needed to be done.

I've been to over 15 dental offices across multiple states, and this is by far the worst dental…read morepractice I've ever experienced. There is always a wait past your scheduled appointment time--at least 30 minutes, but usually 45 minutes to over an hour. You might as well take the entire day off work because nothing runs on time. We've had to reschedule multiple appointments simply because I could not wait an additional hour past my appointment time. Once you're finally taken back, the waiting continues. Every time, they applied the topical numbing gel and then left me sitting so long that it wore off before the injection, causing unnecessary pain. In one instance, I was fully prepped and numbed only for the dentist to come in and say there was a mistake and that no procedure was needed at all. Both my spouse and I have dealt with excessively long waits, repeated scheduling errors, and poor-quality dental work. I had a root canal that took weeks to complete, and my bite is messed up as a result. It feels like they are not allowed to turn patients away, so instead they do such poor work that you won't want to come back anyway. I'm writing this to warn any potential new patients-RUN! There are far better dental offices out there. I genuinely feel bad for their current patients and hope they realize they have much better options.