You cannot beat Nathan and his team when it comes to pool installation. The entire process is…read moreseamless. Everyone we spoke with was knowledgeable and professional. They will come to your house and evaluate the location then bring you into their showroom to discuss pool options. Their recommendations were perfect. They were very organised and efficient. Every member of his team is excellent. They are always prompt in returning phone calls, even after installation. I highly recommend Elite Pools!

Elite Pools Spas & Hardscapes, Inc just finished installing our 30x12 fiberglass pool and we could…read morenot be happier. The installation crew headed up by Nathan was excellent. Constant communications and expertise craftsmanship by Mario was awesome to watch. I want to shout out JP in the main office for helping me navigate the permitting of a gas line for the heater and my grill. I highly recommend them for all of your pool, spa, and hardscaping needs. https://gopro.com/v/Z0R6a6nkJ4Z08 https://gopro.com/v/0w0gvnWrPv3kJ I'll add finished photos in the next week or so. Lastly I want to add that I thought our space was to tight to have a pool installed and Elite Pools said "challenge accepted" and man did they deliver. So glade we chose Elite Pools!!!

We are a family-owned business that strives to take care of our customers. The negative review on…read moreYelp comes from a customer that took us to court and lost his case. We tried our very best to work with this customer. Latham liner rep went to his house and determined that the liner defects were due to homeowners negligence with chemical imbalance and a phenomenon called "pH wrinkles". The liner was installed properly and we don't get final balance until after installation. We offered the customer a discounted rate to replace the liner but he declined.

I would never use them to replace your pool liner. I did and just 2 years later had to replace my…read moreliner and pool pro refused to refund me the cost to pool pro of 3500.00. Took them to court, lost in the hearing because a miss sized liner was a manufacturing issue. I state it is the responsibility of Pool pro who did not measure my pool correctly and installed it leaving wrinkles.

Hot Tub Taxi (Levar, Marcus and Tyler) arrived bright and early yesterday morning to deliver our…read morehot tub. The service was courteous and efficient. They are great guys and we could not be more pleased.

Great experience. These guys are amazing…read more We got blessed by a friend who didn't want the hot tub at her new house and just gave it to us. So we went to check it out and take measurements and pics. I uploaded the pics and filled out the form on the website on Saturday afternoon. Sunday evening got a call that they had an opening for mid-day Monday. Monday they arrived when they said they would. Drained and disconnected the tub, loaded it up and delivered to our house. So fast, so friendly! They handled everything and now our hot tub is ready. Thanks, Hot Tub Taxi!

Horrible service, horrible attitude, and threatened me more than once with a lawsuit. This seems…read moremore like a blackmail business than a pool business. This isn't the first time I've heard this kind of thing happen with this guy. He broke my pool jets and made a huge hole in the wall of the pool. I didn't want to pay him until I could figure out the pricing to fix everything HE broken, but he threatened to take me to court. Avoid this scam and unprofessional/lazy organization!!! I wish I knew this before I paid $2000 for permanent damages and a bad pool liner installation. The pool liner doesn't even fit right and there are multiple wrinkles and openings all over my pool.

When we opened our pool which was late in the season due cooler than normal weather in NC we had a…read morelarge tear in the liner.I started shopping around for local liner replacement company's with good reviews.I came upon Robinhood pools they had great reviews all 5 star on the website so my husband gave the owner Chris Dixon a call.He asked us to take pictures and give him a ball park measurement and message it to him and he would get back to us with a price.He got back with a price which was good .My husband said ok let's do this When do you want to come out and measure and finalize the deal.That was the 15 of June! Every time we contacted him we either go no answer or he was busy.Look I get it this is a busy time for installers I told him that! Plus we were involved in a large project installing an elevator since I am partially disabled.So here it is June 30th and he says he will be out at 10am .My husband and I are both down stairs waiting for him to come .10:30 rolls around and he's not here.Hubby messages him asks if he's comming he says I was there knocked on the door twice no answer so I left.I HAVE A DOORBELL RIGHT NEXT TO THE DOOR! He says he's at another job and no he's not comming back! So my husband says I guess you don't want my job!!! He replies NO I DON'T NEED YOUR JOB OR YOUR MONEY!!!.Now FIY my husband ran his own construction company before we retired here.YOU NEVER TALK TO A POTENTIAL CLIENT LIKE THAT EVER! He may or may not be a good installer for that I can't rate him on but he is NO BUSINESS MAN! We found Pools Unlimited another company that is comming our and will do the job in a timely manner.So thanks Chris Dixon for saving us some greaf