Very pleased with this company. They came out the day I called and did a great job for a very fair…read moreprice. One job they did was a little more complicated than normal because of some rust and we had a more industrial strength garbage disposal to replace the existing one--so some parts needed refitting. The second job they did a simple fix on a leaky faucet that they could have charged more and I wouldn't have known the difference. They're also very open to you getting the new materials and saving the time it would cost to have them do it (if you want), unlike a big company that would buy the parts and charge a markup. I'll definitely call them when we need more plumbing work , which we no doubt will.

DO NOT USE THIS COMPANY! I hired them, and stupidly prepaid them, to put in a hot water heater and…read moredishwasher. They are very unprofessional and left for about 8 hours while they went to return the hot water heater as they brought the wrong one. Then they wanted me to buy another hot water heater before they would put it in...at 10:00 at night when they finally decided to resurface. According to the new plumber I just hired from Lowe's, they are NOT licensed. I'm out money and water but getting it resolved. They are very sketchy. Criminal fraud charges being initiated.

I am so mad at myself for letting this company upsell me a unit with no explanation of what the…read moreinstallation would entail. I had a situation that seemed pretty dire in that my 87 year old dad was living in a moldy space. The tech immediately recommended a $5,000 unit without even explaining my options, or the process. Again, it's on me to do my research but in this case, I had no time or support in this process. I'll not let this happen again. This is not a negative comment on the poor guys who installed the thing, they were nice, clean, respectful. But I do not recommend this company. Let me know if you need an Aprilaire E100 I've got one for sale. I plan on getting something more practical for my space.

I have been a Coastal Air Plus customer for four years. I had them install a top of the line Trane…read morefour ton heat pump and a Mitsubishi Mini-Split for the garage. These folks have been nothing but great for me. The units perform flawlessly, extremely quiet and efficient. Karl Welch has been my dedicated technician for my entire relationship with the company. Karl is very prompt, courteous, engaging, and knowledgeable. He takes the time to explain things in a way that a layman can understand. I would have a very easy time if I had to choose between them and some other company. I don't see that happening. I am very honored and pleased to be able to confidently recommend Coastal Air Plus.

Hot water heater went after over 20 years so it didn't owe us anything. Not only did Frist Choice…read moreget someone out to check it out quickly, they also removed and replaced the old unit on the same day. By the time my wife got home from work, the installation was complete and we never missed a beat! Great service and no nonsense upselling! Highly recommend!

could not get water in bathroom sink, they fixed the problem in 30 minutes and charged me 225.00…read more I will never use first choice again , learned my lesson. there hourly rate must be 450.00

No rating, packed up & moved to Florida before I was able to serve them with a court order. Paid…read moreover $7,000 for HVAC replacement then had multiple issues with detached plenum's, condensate leaks and nasty responses from owners wife. They are gone but worth saying, don't believe anyone posing as a veteran and /or offer of veteran discount, do your homework. Websites sometimes are neat façades for unscrupulous actors. These characters operated out of a storage unit in Murells Inlet, cost me $1,800 to have Beach Air repair their mess.

Buyer beware this company screws over Vets and will lie right to your face. My sister law got…read moreburned for over 3500$ They told my family that they were helping them out. Problem is we checked it out Call the manufacturer to find system wasn't registered for warranty and the cost was just over 1500$. So with labor most 35-4000$. But they doubled it. They charge monthly but it does get you anything off. No discount for Vets or 1st responders. I help her research and could not believe how badly they took advantage. When she called to discuss. They Never Returned Her Call. Shameful

My unit decided to break down in the middle of July. Yet this naoki guy is out to my place fast…read more(and we live in Pawleys Island). He told me he that, actually he had never seen a Trane unit this old and that is probably was the original. (house was built in 1976). The unit was, indeed, shot and he took the time to explain it thoroughly to me, and even showed me the burned out parts. It made sense to buy a new one especially when he explained the monthly electric savings on a newer heat pump. I was sold when he recommended a unit that Consumer Reports also had a high rating. Plus Naoki was correct, after installing it our electric bill went down about 20%. I would call them anytime...except the unit they sold me works so well IT NEVER BREAKS DOWN.

On a hot September day, my house temperature started rising, even though the air conditioner was…read morerunning. I called Integrity Heating and Cooling. The company owner, Naoki Desjardin, had all his crews out working, but he personally arrived at my home within two hours. He quickly troubleshot the problem (failing capacitor in the compressor unit), replaced the bad part, ensured the unit was running properly and charged a very reasonable price for an emergency call out. My house was cool again before my wife arrived home. I really appreciate Integrity Heating and Cooling providing such fast and outstanding service. They will be the company I call whenever I have heating or air conditioning problems, and for general service.

We had damper issues with our unit, and I already had a new damper on hand. The technician came…read moreout, confirmed he also believed the damper was the problem, and said he could replace it. After installing it, he came downstairs to tell me everything was working and that he just needed to adjust some wires. About ten minutes later, I could tell something wasn't right. Sure enough, he came back down and said, "Well, the damper blew when I adjusted the wires." He stumbled through an explanation and then said that he and his manager now believed the issue was actually the zone board, and that he would need to get a quote for that. Then he added, "By the way, can I take this damper with me?"--the same damper I paid for--because they "haven't really dealt with these types of systems before" and needed to do some research. Later that day, I received an invoice for $240: * $125 service fee * $90 labor fee This was for a visit where the technician damaged the part I purchased, fixed nothing, and took my damper with him. The next day, I received a quote for the supposed new issue--$680: * $45 return service fee * $383 for a zone board * $210 for another damper So not only were they planning to charge me to come back out to fix something they clearly didn't understand, they were also charging me for a new damper to replace the one they destroyed. I called and spoke with the manager to express my dissatisfaction and requested a refund for the $90 labor charge, considering the technician accomplished nothing and actually made the problem worse. The manager refused. Here's the kicker: I had Odyssey come out afterward. They tested everything thoroughly and confirmed the zone board is completely fine. They replaced the damper, and the system is now working perfectly. They charged me $300 total for the part, service fee, and labor. Fulford Heating and Air was an absolutely terrible experience. They clearly only care about the dollar rather than quality service and their customers. I would never recommend them to anyone.

I had an issue with my HVAC heating my home after a very cold 18 degree night. Thank God it didn't…read morestop working until the morning after it had warmed up some. I called Fulford Heating and cooling, and they sent someone out within two hours. Mason arrived and immediately went to work. He checked and tested everything thoroughly. He was able to diagnose that the fan motor in the air handler was bad. He had the part on the truck, and was able to get me up and going very quickly. He was very knowledgeable, wasn't in a big hurry, answered all my questions thoroughly, and took time to explain things. He also tested everything thoroughly before he left. Mason was such a blessing, and is a vital asset to your company. My unit is operating so much more efficiently now, and is able to maintain the set temperature on my thermostat. This was my first experience with Fulford Heating and cooling and overall I was very pleased.

We ordered a new washer and dryer, but some renovations had to be done to our laundry room. He sent…read moreout his installers and they cut the wall so they would fit, but they never finish the job. I've tried contacting him several times and he does not return calls or emails. he did return part of our deposit, but kept the money for the remodel which he never finished. he wanted 100% upfront, including the remodeling cost. Stay away!

We have now used Coastal Appliance a couple of times on our refrigerator (2) and microwave for…read morerepair. They are factory authorized repair site for Sub Zero and Wolf appliances. When we called for repair they came out the same day to diagnose the problem. In 2 of our problems they fixed the issue that day, in the 3rd issue they ordered a required part for overnight delivery and came back the next day to solve the problem. We found their technicians to be highly trained and efficient but they were also very professional and customer oriented (Ray and Ty). I have no problem in recommending Coastal Appliance for your appliance repair.

Worked with Santiago Murrillo. Was quoted 1,300.00 for worked to remover transfer grills and…read moreinstall two returns. they missed the start Date. They got to my home and went it the attic and didn't do any work in the bedrooms or hallway. My wife was home and didn't know what was the reem of work. I call Santiago, no return call, Called the office NO RETURN Call. They Suck, Money Grabbe John Greenhill

Outstanding service work. Quick reaction, completed service in no time and the pricing was…read moreincredible. Will be my full time HVAC contractor going forward.