Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

I own a condo in NMB, live in Ohio and rent it out. I got the call from my rental agency that the…read moreA/C finally died so I went on a search for local places to replace it. I tried the big guys that advertise on TV, only to be unimpressed with their quote and warranty. Then I came across Robert at Carolina C&H and was sold. Personal, knowledgeable, accountable, trustworthy, expert in his field, knew my complex, knew my rental agency and came highly recommended by them. He showed up the day we planned and was thorough, neat and meticulous about replacing my HVAC system the right way. His warranty was also very good with a 6 month follow up. This was important for me because "things happen" and you want someone who will follow up when it does and honors their work. Don't look anywhere else. Robert is the guy you want for the job.

AJ was on time, very personable, and went out of his way to help me. Thank you, AJ!!…read moreJanet

I purchased a condo and needed the cable rerun. A+ stated they could run the cable to the 3rd…read morefloor. They then sold me a service contract to cover the cable and inspect the AC. They showed up and looked at the AC. Told me they no longer had an electrician which is the only reason I called them. They proceeded to try to sell me two AC units when I wanted an electrician which they never provided. Total ripoff. Now, they continue to send me mailings for their crappy services. I have called five times to get removed without success. Do not use them. They are horrible.

We had a thermostat that went out on one of our units on Saturday of Memorial Day weekend. The…read morecompany who installed it whose name starts with an S is the one I called first. I waited a couple hours and got no response from them so I called J&J. They called me back within five minutes and was at my house within two hours. Fixed the problem immediately and got me back up and running. The company that starts with an S called me back 72 hours later on Tuesday morning. I will call J&J from now on. Great first impression. Job well done.

On time. very knowledgeable. Very happy with service. Will use again in future. Personable…read moretechnician.

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

Kool Freeze was so great to us. They were recommended by our neighbor. Another company gave us a…read morehigh cost to repair but wanted to replace our system and gave us three quotes, all over $10k. I was sick. David, the owner came and fixed our system. So reasonable on the fix and even more reasonable cost T replace if we had to. David was so nice and explained everything to me. I would call them again and recommend them highly.

Super hot day. Air conditioning broke down. It was a Wednesday 98° and humid. Called my regular…read morecompany Sandpiper heating and air. They came out and said it needed a part and couldn't do until Tuesday (6 days away) had a lot of problems with my York central air system since sandpiper installed it 7 years ago. So I decided, instead of waiting for the part why not just replace this haunted unit with a new one. Sandpiper said they could do that, but again not until Tuesday. No way I wanted to go 6 days in this heat wave without air conditioning. So, after over 20years as a Sandpiper customer I decided to try someone else. I read that Kool Freeze and several 5 star ratings so I gave them a shot. Brand new central air conditioner installed the very next day at an excellent price by very friendly and hard working installers. I see why Kool Freeze has 5 stars and why they are now my Go-to people for any future needs and recommendations. Thank you Dave and staff.

Finally! An HVAC company that's reliable, cost effective, knowledgeable and truly customer service…read moreoriented! So very tired of other companies (2) that provided lip service, inaccurate diagnosis and above market fees! Thank you Piper and for sending "John" to resolve our issue!

Maybe not the cheapest in town but we're looking for dependable service, honest technicians, good…read moreproducts. We think we got all that and more with Sandpiper

If you are looking for honest, dependable, and top-quality work, I highly recommend Bill with…read moreBakers Heating, Plumbing & HVAC. Bill went above and beyond from start to finish. He was professional, knowledgeable, respectful, and took the time to explain everything clearly. His electrical work was done perfectly, safely, and efficiently, and you can truly tell he takes pride in what he does. Finding trustworthy contractors these days can be difficult, but Bill exceeded every expectation. He showed up when promised, worked hard, paid attention to detail, and treated the project like it was his own. The quality of work was outstanding, and everything was completed neatly and professionally. We are beyond thankful for his help and highly recommend Bill and the team at Bakers Heating, Plumbing & HVAC to anyone needing electrical, HVAC, or plumbing work done. Great people, great service, and excellent workmanship! We cannot say enough great things about Bill with Bakers Heating, Plumbing & HVAC. Bill completely wired our entire new rescue facility from start to finish, and the quality of his work was absolutely outstanding. He installed our panel box, wired the entire building, installed all of our interior and exterior lighting, ceiling fans, receptacles, and made sure everything was done safely, professionally, and correctly. From the very beginning, Bill was dependable, hardworking, knowledgeable, and incredibly easy to work with. He paid attention to every detail and took pride in his work like it was his own building. Our facility is a huge project, and thanks to Bill, we are one step closer to being able to help more animals safely and efficiently. Services Electrical wiring installation, Light fixture installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation

we hired Baker's from a recommendation and are we glad we did. job was completed as scheduled and…read moreat the quoted price. great job,on time, very happy.price was very reasonable but the work performed was outstanding Bill was great and would absolutely hire them again.

Always reliable delivering high quality work with good value. I have used them for years.read more

Truly impressive service! We live beachfront on Ocean Isle Beach, and the salt mist and spray…read morereally wreaks havoc on our exterior condensing unit, so we're often needing A/C service. For five years we've been using these guys and we've been treated well, and above, since they've literally worked during off hours for us due to my respiratory problems. Friendly and honest, and they get here fast when I call. No negatives to report, 100% positive from service to billing.

Great service. Aiden is very professional. Will request him for every maintenance appointment . 9thread more

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing