I had to cancel my trip when a hurricane was headed to the area and because it was less than 48…read morehours (but was still 24 prior) they would not refund my fee, which was over $200! In addition, it was impossible to reach them as they sub out to other driver services and it seemed they pointed the fingers at each other. I DO NOT RECOMMEND!

I have used GMB Transportation for transport services when in Savannah/Hilton Head. The service is…read moreexemplary. The vehicles are always clean, the GMB team is always on time, incredibly accommodating and friendly. We travel in a big group, it's great to have all of their vehicle options available depending on our needs. I highly recommend GMB.

I have such high praise for the level of customer service that Vic and Raul provided me. Long…read morestory short, I had made a reservation recently and through a serious of flight delays and cancellations (which stranded me in Dallas), Raul kept checking in with me to reassure me that he'd be there when I got to Jacksonville. On a day when nothing went right, I was very gratified to have such positive communication. I would never hesitate to book with them again!

Great service! Good prices and prompt pickup. We used this company to and from the airport to…read moreAmelia Island Resort. Drivers are professional and friendly and I highly recommend this company.

Great Game Day Express experience. Great location and parking. Bus driver and check in were…read morefriendly and. Loved it!

I called this business at the last minute after the limo service I contracted with for a wedding…read morecancelled on the day of the wedding. The phone was answered right away and the company said they could provide exactly what I needed, even at the last minute. The limo arrived on time, the driver, David, was excellent and kept me informed as he moved several of my guests to different locations. The price charged was exactly what we discussed over the phone and I could not be more pleased with the way this was handled.

Do not use this company. They are unprofessional and are not clear with the rates with you…read moreupfront. We were just a few minutes late for our pick-up and they charged us double the price they quoted.

Awful experience. Michael, was our bus driver. This is my third year using this company and have to…read moresay this was the worst 4 day experience. Made us do everything around his time and what he wanted to do and eat. Went off the road multiple times and had other cars honking and flicking us off. Got lost countless times and drove unsafe.

My driver, Michael was absolutely awful. He complained when we asked him to take us somewhere he…read moredidn't want to go, drove unsafe (we got honked at several times and even flipped off once), would get lost all the time, interrupted conversations that were had on the bus, and went on his schedule not ours.

My flight was delayed due to weather, and Stephen was there patiently waiting for me when I…read morearrived. He had a great attitude, was very friendly, and even shared some excellent recommendations for local places to eat. Stephen provided outstanding customer service and made the experience stress-free. He was the best!

I cannot recommend ECHO East Coast Transportation enough! They were our transportation vendor for…read moreour wedding, and from start to finish, they delivered absolute excellence. Every detail was flawlessly executed, and they went above and beyond to ensure everything ran smoothly on one of the most important days of our lives. The vehicles were spotless, luxurious, and arrived early, which gave us such peace of mind. Our drivers were not only professional but also incredibly kind and accommodating -- they treated our wedding party and guests with care and respect, making everyone feel special and comfortable. ECHO's communication throughout the planning process was top-notch. They were responsive, flexible, and clearly committed to making our day perfect. It's rare to find a company that combines this level of professionalism with such a personal touch -- but ECHO does just that. Thanks to them, transportation was one part of the day I didn't have to stress about at all. If you're planning a wedding or any event, do yourself a favor and book ECHO East Coast Transportation -- you will not be disappointed! - 10/10, would book again in a heartbeat!

I shopped all around Jacksonville for a fifth wheel RV and just knew there had to be something…read morebetter and more affordable out there. Everywhere I went it seemed like the sales staff was in a hurry and they had a "here's the price if you want it or not" attitude. Then I met Ed at Creative RV & Bus sales. Ed took the time to explain where the industry is at and where it's going. He also took the time to get to know me and show me what inventory he had on the lot. Even though it was close to closing time, Ed stuck with me well past 5 o'clock to answer any questions. My girlfriend and I decided to purchase a 2016 model Saber that was new on the lot. Ed pointed out the amenities, upgrades and assured me of the quality of the RV. I agreed this model was better built than most since I had looked at just about everything in Jacksonville. We made a deal and took the RV home in late October 2017. We absolutely love it.! The RV has had the initial "break in" uses and had a few minor issues (like all new RV's) that needed attention. Creative's service man is named Kieth and he is great. Kieth walked through the RV with me as I pointed out the couple of minor issues. Kieth even asked about certain other items and how they were working for me. Kieth is a knowledgeable asset to Creative and easy to talk to. We are happy with the sales/service at Creative and will be back when it's time to upgrade.!!!

Five (5) attempts to fix the condenser fans Trans Air units on two new Starcraft shuttles! The…read moremost recent work took almost 4 weeks in the shop! Service Manager ways 'waiting for approval' to make the repair! Had to call California to get repairs made after repeated attempts to contact service here in Jax. That apparently pissed the service manager off! Next issue required Six (6) contact attempts with ZERO response on my request for serial numbers on those condenser units because of a recall which incidentally Creative has STILL has not been disclosed to me as of this writing. I received a letter from Trans Air regarding the recall! Sent photos of the label containing the information I needed. Service Manager said tech could not locate the label on the condenser. SERIOUSLY??? The sister unit was at Coggin Ford for a PM and I asked them for the info on that unit and they had it to me in 1 hour! It took Creative 6 days and multiple requests to finally get me the info I requested! Interesting side note the Service Manager told me they would have to tear down the unit to get the serial number undoubtedly costing me big $$! Remember...it's on a label on the outside and Ford had it to me immediately! Currently waiting 9 days for a replacement window for one of our shuttles. Attempted to contact service manager 3 times IN WRITING with no response. They started out great but if there is an issue and you persist in attempts to get answers apparently she gets mad and simply refuses to communicate. Pathetic!

We booked this for my daughter's 11th birthday party. Amazing customer service, easy to book, easy…read moreto pay, and white glove service. We highly recommend this limo service.

From the owner: FTS Limousine offers premium Black Car and Large Event transportation services across the region…read more Specializing in reliable, luxurious airport transfers and seamless group travel solutions, we are committed to providing a first-class experience with every ride. Whether you need a sleek executive sedan for a business trip or a spacious vehicle fleet for a wedding or corporate event, FTS Limousine delivers comfort, punctuality, and style. Trust us to get you there safely and on time — every time.

Our school used Graham Tours for our 8th-grade graduation trip to Universal this year, and we had a…read morewonderful experience. Shawn, the general manager, was extremely professional, responsive, and prompt with every email and question throughout the planning process. Our driver, Desmond, was also professional, personable, and did his best to keep us on schedule despite traffic delays along the way. The charter bus was very comfortable, and the charging outlets were especially convenient for keeping student and staff devices powered throughout the trip. Overall, the experience was smooth, organized, and enjoyable from start to finish. We will definitely be using Graham Tours again in the future and highly recommend them to others.

From the owner: Graham’s Tours is a premier motorcoach transportation company proudly serving Jacksonville, North…read moreFlorida, and beyond. With a fleet of clean, comfortable 56-passenger buses and over 20 years of experience, we specialize in reliable group travel for schools, sports teams, universities, churches, corporate events, and special occasions. What sets us apart? We’re more than just transportation—we’re committed to delivering exceptional service, timely communication, and a personalized experience every step of the way. We’ve worked with major clients like the Jacksonville Jaguars, UNF, JU, and school districts across the region, and we’re known for our professionalism and attention to detail. Whether you’re headed to a big game, a family reunion, or a company retreat, Graham’s Tours is here to get you there safely, comfortably, and on time.

I called them on behalf of a customer at 6:30 am. They came out immediately. The customer called an…read moreUber too, after asking me to find them a ride. We did not know this, and she left with the Uber. The driver was so nice and polite about this.

Will never use them again. Late pick-up. Max blamed us for the late pick-up saying we told him the…read moreflight will be on time. Flight came in early. Driver showed up 30 minutes after the original arrival time, 45 minutes after actual arrival time. So driver was late regardless. No apology at all.