This company was scheduled by ServPro for my home. They failed to confirm with ServPro when they…read morewould be arriving. I wasn't even given a specific day. I returned home from a short trip to a client call within my neighborhood to find a red van parked in my driveway and a man--who identified himself as being from Jimmy Lumley Plumbing--already inside my home, in my kitchen where I couldn't see him as he was behind the partition. I had received no notice, confirmation, or prior communication from Servpro or anyone else involved in the project indicating that a plumber was scheduled to arrive today. Let me be clear: He did knock on the door, but he did not ring the doorbell, which would have triggered my security system notification. When no one answered, he proceeded to let himself into my home without consent. My 19-year-old daughter was home and asleep in her bedroom, unaware that a stranger had entered the house. When I questioned him, he stated: "This is my fourth house today--I don't even remember," and admitted he didn't see a doorbell, even though he previously claimed he knocked AND rang the bell. When I called ServPro, they confirmed they were also not informed of his scheduled visit. This is an unacceptable breach of safety, privacy, and protocol. No individual should be entering a home without explicit permission, especially when no notice has been given to the homeowner or the rebuild team coordinating the project. The fact that someone was already inside my home when I returned--with no explanation--was both alarming and distressing.

Jimmy and his crew have always been responsive and then professional with the service they have…read moreprovided us in the past. I highly recommend them.

Whitehead Plumbing & Air Conditioning have been part of my Lynn Haven home, go to number. They are…read moreamazing, assisting with AC work and getting our attic sealed up plus on Friday we needed plumbing work done for our master restroom. Thank you for fixing the noise in the back room and making sure the tenants were happy. I will always call you for all my AC and plumbing needs. Shout our to Laura and her team!

Thanks so much to Whitehead Plumbing and especially Tim for such a great job installing my water…read moreheater. Tim was so informative and efficient!! Would definitely recommend this company!

Super honest and dedicated repairman. Quick service and great communication. Unfortunately, my…read morewasher wasn't fixable. But, he stayed for hours trying and charged me for just a service call. I would recommend his repair service to anybody.

Got my washer and dryer hooked up plus a tv hung within a 1 hour. Great service and very…read moreinformative. One standard price for each service.

they came out for an issue that one company had already looked at. only got there the day I…read morecalled, they found a leak that the first company was causing most of the trouble. The technician talked in plain English and explained every step to me and was very courteous. The bill was appropriate and half of what the first company had charged and they weren't even able to fix it.

Muth & Sons Plumbing are family owned, multi-generational MASTER PLUMBERS! We took our waterfront…read morehome back to the studs and rebuilt it. We started by hiring Muth & Sons for extensive bathroom remodeling and anticipated plumbing issues. THEN we hired the general contractor! This plumbing company is top notch! They are experts in their field, responsive, honest and spot on with their trouble shooting and recommendations. Pricing is fair and reasonable. Actually, a bargain for the expertise of a MASTER Plumber! They are the only plumbing company I would trust!! (Our Panama City home).

From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

We do a lot of remodels and new construction and the one issue we always run into is finding a…read morereliable plumber but luckily, we found them. They did some work for us recently and did a great job! it was a last-minute problem we needed done asap and he was able to get it taken care of quickly and did an awesome job. We will defiantly be using them in the future and I absolutely recommend!

Showed up on time and provided information on work that I needed completed. Was not able to take on…read morethe job though due to current work load.

This man has been my "go to" plumbing guy for 20 years. The man knows his job and always shows up…read morewhen he says he will. Plus he's a great guy!!