This is the best place to buy chemicals and other additives for your pool in town. They are very…read moreinformative and they test your pool water for free. They also gave a salt program where after you buy so many , you get one free.

Outstanding business and amazing customer service. Logan especially is a pro at his craft and goes…read morethe extra mile to take care of his existing regulars and earn new regulars. I bought a house with a pool and knew nothing about the existing setup. The pros here had me up and running in no time and taught me how to maintain everything. Some of the best customer service I've seen at any store, anywhere. Also very quick and efficient. The store is open later than most other niche type stores, and the employees keep the line moving quick with thorough answers even if you have a complex problem. Bring in a sample of your pool water and they'll test it on the spot. Can't say enough good things about this place.

Scheduled 6 weeks in advance for February 2026. As appointment neared, got no call or text as…read moreconfirmation. I called for confirmation, I was no longer on the schedule. When I get rescheduled, I asked for pressure test, I wanted everything tested top to bottom, office people say "no problem" and I'm scheduled for soup to nuts. Techs show up (it was very cold), they find a leak , static test in 10 minutes, I get no pressure test, they say you don't get one if they find one via static and $550 out the door for probably a 30 minute service. Poor communication and service lackluster. Not calling them back for anything.

Very efficient and professional. They found the leak very quickly. We had sime concerns after they…read moreleft. Called them and they were back first thing in the morning and rechecked everything. Excellent communication and customer service. Well worth the fee.

Dive Right In: Splish Splash I was taking a bath…read more... If you're looking for a pool company that takes your aquatic sanctuary from 'meh' to 'heck yeah,' then Swym Wyse is the Michael Phelps of pool perfection. Picture this: dolphins high-fiving each other as they gracefully leap through your crystal-clear water - that's the kind of magic these folks work. The Einstein of Clean: Swym Wyse isn't just a pool company; they're the Einstein of clean. Their field technicians are CPO Certified (Certified Pool Operators), which is basically a fancy way of saying they have PhDs in pool purity. These technicians approach your pool with the precision of a brain surgeon and the enthusiasm of a kid in a candy store - because, let's be honest, who wouldn't be excited about a pool candy store? Trust the Swym Wyse Wizards: The team at Swym Wyse are the Gandalfs of the pool world. They wave their magic wands (or pool skimmers) and, poof, your pool is transformed into a haven of aquatic awesomeness. It's like they sprinkle a bit of fairy dust into the water - except it's not fairy dust, it's expertise. And maybe a touch of chlorine. In conclusion, if your pool is feeling a bit lackluster, call Swym Wyse. They'll turn your backyard into a water wonderland faster than you can say "Marco Polo!" ‍

Swym Wyse Pool Cleaning and More!!!! What a team they have. Very professional, knowledgeable,…read morecourteous and respectful. Been a customer now for 2 years and they have never disappointed Tyler and Ryan are my pool techs Tammy is wonderful when you call the office for any of your questions or concerns My pool turned green just days before this Memorial Day weekend. Ryan did his magic and within 24 hrs my pool was back to normal. We weren't home at the time when Ryan came back to check on the pool. Ryan called my Wife Josephine Velazquez and told her that the pool is ready for her to jump in and It's not green anymore. Just add more water to the pool I trust Swym Wyse Pool Cleaning and More for all of my pool needs as should you. They are quick to respond to any questions and help resolve any issues you have I highly recommend Swym Wyse Pool Cleaning and More, family owned, and they care about their customers. They show up every week as per their weekly email reminders and weekly reports from the pool tech with pictures of the pool and a picture of the gate locked after they have finished They Leave everything as they found it Swym Wyse Pool Cleaning and More they treat you like family.

Cox came out to investigate the crack and said it did not go into the foundation, but they never…read moredid a leak test? They therefore took no action and did not repair. the pool is leaking and sucking in air through the skimmer every 3 days, they will come out and address, but it will be 2 Years before they can come out! I am willing to engage another party to do a repair, but they say it will void my warranty!

We have a 5 yr old pool that had sprung multiple leaks. We contacted them as we have a lifetime…read morewarranty on the shell. They said it was an 8 month wait because they had several that were consteucted with faulty materials. Meanwhile we are required to keep it full to meet our responsibility to maintain warranty. When we got another leak and at the 8 month time frame, we called to inquire about time frame. They said another 6 months at least no real time frame. The leak has gottwn so bad that we are filling about 4 inches EVERYDAY. DO NOT USE THIS COMPANY. Unable to load photos. Convenient isnt it.

I hired Pinch A Penny on Highway 77 in Lynn Haven to service my brand new pool, and in the…read morebeginning everything seemed fine. For $130 a month, all they really had to do was empty two baskets and keep the chemistry in line. That should not have been difficult. Then their staffing problems started, and the whole thing went downhill fast. They sent out people who clearly had little to no real pool knowledge. One of them might as well have listed "I have a saltwater fish tank" as his top qualification. They could not answer basic questions about my pool equipment, and I knew more than the people they were sending to my house. When I asked to have those employees removed from my account and replaced with someone who actually knew pools, apparently that hurt some feelings. It got even worse when I realized that when they did not think they were being watched, they were not even doing the basic job they were hired to do. I have security camera footage of one of these inexperienced young guys showing up, spending about two minutes total at my house, emptying one basket, never emptying the other basket for the filter, taking a picture of the pool, and leaving. That was it. In and out, just long enough to pretend he had done something. If that is their idea of professional pool service, that tells you everything you need to know. The final straw was a Hayward salt cell warranty issue. My pool is only a few months old, and the cell was under warranty for labor and parts. Hayward had already indicated the cell was bad. This Pinch A Penny location is listed as an authorized Hayward service center, yet instead of actually providing service, they started pissing, moaning, and crying about how Hayward supposedly does not pay them enough, boo hoo, blah blah blah, yada yada yada. Then they told me I would have to pay a $160 service call unless I removed the cell myself and brought it in to them. That is not service. That is laziness mixed with attitude. Then came the best part. Because I complained about the inexperienced techs they sent and expected better service, they dropped me as a customer altogether. I was basically told they can choose who they want to service, and since I was one of their lower paying accounts, they cut me loose. That tells you everything you need to know about their professionalism and how much they value customers. The attitude on the phone was arrogant, dismissive, and standoffish from start to finish. When I said I would be leaving a review, I was told, "Everybody loves us. We have great reviews." Well, here is one they are not going to love. If you want a pool company that is knowledgeable, professional, and actually stands behind the service they advertise, look elsewhere. Based on my experience, this location is badly managed, poorly staffed, and absolutely not a company I would recommend to anyone.

We are very happy with the work Blue Haven in Freeport, FL has done. We have built 3 custom pools,…read moreat 3 different houses, prior to working with Blue Haven and Blue Haven was the easiest to work with. We are very happy with the quality of work they provided. Deveid, our tile/travertine guy took his time and communicated with us every step of the way. He made sure we were happy with his work. Sean was our sales guy, who was laid back and easy to work with, not pushy. Morgan, in the office, guided us through the design process and picking out the things we wanted with great patience...we changed our minds on things and she was so graceful. Jaxon was our project manager and did a great job of showing up, confirming we were pleased with the work being done and getting things moving along, taken care of through it all. The pool looks beautiful and we are quite happy with the work they did and the people we worked with.

To reply to blue havens reply…read more Yes I met with Thomas twice to go over issues. And yes they tried to resolve some of them. And did successfully resolve some. Several issues Thomas offered nothing to correct. Some he said he could but I'd go months longer without my pool. As for the leak detection after replaster they are claiming they did. That's a bold face lie. Which it typical of blue haven employees. I asked for a leak detection due to loosing several inches of a water a day. I was told I to fill out a form stating I would pay for the leak detection if no leak was found and it would be up to $600. I refused to do that and showed them the leak myself which was a hole in the new plaster that they had already tried to patch twice. You did replace two patches of sod in my and my neighbors yard after your sub ran his can through my and my neighbors yard after a hard rain for no reason severely damaging both yards. However the time a different sub destroyed my other neighbors yard y'all did nothing to help there. I had to fix those damages myself. Y'all did a crap job and you know it. Even your own staff has admitted it. Honestly y'all's dishonesty and unprofessionalism is worse than the poor work yall performed.