I went to the Good Feet Store last month after a last ditch effort. I had seen a sports medicine…read moredoctor (two different ones for two separate opinions) after I had started having severe pain in my right foot and could only tolerate walking on it on the outside of my foot. Both doctors, with X-rays, confirmed that I had arthritis with bone spurs and maybe therapy would help. The first doctor talked me into a cortisone shot. It didn't do a thing (I completely regret it) I finally booked an appt with the GFS and went the first of August. After a 2 hour appt with Brice to find the best fit for me, I walked out with a 3-part system. I followed it to a tee. I missed exercising and I wanted to do it again so I was determined to get my foot back, plus my hip had started hurting so I had started walking completely different now. I looked funny walking, and hated it. Anyway (gosh I sound like an influencer, i promise I'm not), I did all the exercises I was supposed to do but I found that the arches weren't enough for me. I needed more. Don't get me wrong, they helped a great deal, but it wasn't the perfect fit for my issue. I had a 1 month follow up today. I saw Milan (Brice wasn't there). He remeasured my foot and it had made a difference, but I told him my concern. I know I frustrated the heck out of him but he listened and after 45 minutes of trying different arches, I came home with some new ones to try. I walked Sam's Club for an hour in them after I left and they felt great. I am so happy. It may be expensive but it's worth the investment by far! It's a lifetime guarantee and sometimes it's not just your feet that need alignment but it's other areas, like your knees or hips. Thank you GFS!

I was in the area of the Newport News location and walked in. I was instantly greeted by Tony W…read more He made the experience wonderful as he guided me through the process! I am in Day 2 and already notice the difference.

Could not be happier. This was my husband request for a Christmas present to find a solution for…read morehis foot pain. It was preventing him from enjoying a full life. Felt like a piece of glass every-time he stepped on his left foot. The manager was so experienced and knowledgeable. She took the time to find the right solution for both his pain and lifestyle. Foot Solutions team is paid hourly not commission based so she focused on a right solution rather than a sales pitch for sale volume. Quite a different experience than at The Good Feet Store. It is 6 hours round trip to Chesapeake for us but was well worth the drive!

Great initial experience, Sarah was very helpful and knowledgeable. Sarah walked us through all of…read moreour options. Their store size limits the amount of inventory they can carry. They can order anything with only a deposit which is fully refundable if you don't like the shoes.

Fantastic staff: Anthony was the staff member who spent time with me. He explained everything as we…read morewent along. It is a process.. I'm super pleased with the detailed service Computer gives suggestions and you and the staff fine tune those choices. I am happy to say I bought 3 pairs of shoes. I have been wearing all of them and I like rotating what I wear. I wish I would have found Fleet Feet sooner. Fantastic is the word to describe my whole experience

No doubt about it. An easy 5 stars all the way for Fleet Feet Virginia Beach store…read more The location is directly behind Chili's. Parking is plentiful and lot clean. The signage is very good, but not necessarily from the road. I had an exchange and Jordan was delighted to assist me. There was a sizing issue at another location I discovered. Jordan went right to work on using their sizing technology for best fit. I had a 3D scan completed with a ln analysis of pressure point on the bottom of my feet. Afterwards Jordan presented this information on an iPad. They were out of the Hoka's color I wanted, but ordered for an I store pickup. After taking care of that I browsed the store. Discount and close out merchandise is in the rear. Several brands of shoes are carried. They also carry high quality inserts and the best brands of socks including Feetures and Wicked Comfort. Garmin watches are also carried. Sign up for Fleet Feet membership free online and get points for purchases for rewards money. It's easy to do. Jordan mentioned they are a franchised store with two locations. The other is in Greenville, NC. Not taking anything away from other area running stores, but in my opinion the sizing technology is superior at Fleet Feet. I will return soon to pick up my shoes. Totally impressed with the Virginia Beach store.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

DSW was once one of my favorite shoe stores. It has a plethora of styles & sizes. You can browse…read morethe many racks of shelves and try on different styles and sizes to assure your fit. Service is always good with checkout of your favored purchases at a counter. In my opinion the prices were really good. They have a rewards program called DSW VIP. Having something of an outfit coordination obsession, I accumulated so many shoes that my son recently made me purge, deeming my closet a tripping hazard. My huge collection of DSW shoes meticulously, purchased to match outfits & occasions, had been treasured with additions added as required. But having an aged arthritic body I could no longer wear most of them. DSW. you've served me well over the years. You've been there when I required a quick, specific shoe choice. You never failed me. Now it's time for a new generation to fall in love with your extensive inventory.

It's been a long time since last visiting a DSW. It was overall a positive experience and purchase…read moreof shoes. Location is the shuttered Pembroke Mall beside Nordstrom Rack. They kept around a dozen exterior stores and have closed off interior entrances if they had. Plenty of parking, but it was busy on a Friday afternoon. No debris seen on the walk up. My daughter was shoe shopping for Junior Prom and they did have shoes that worked after going to several other places. The large store is organized well and clean. They offer a separate spot for just kids which I liked. Unfortunately no assistance was offered which deducts a half star. Checkout was friendly and the purchase was made by credit card. The receipt was placed in the bag. Overall an above average visit. 3.5 rounding down with lack of customer service on the floor.

Came here on a Tuesday afternoon on the hunt for new shoes for my son for school. They were pretty…read morebusy. In fact, as we walked inside towards the back, my son got upset because he saw that the line was super long. After a verbal battle and 30 minutes of searching we took our shoes upfront to purchase and the line went down considerably. We did ask for help when we couldn't find a size we needed and one of the employees were super kind and helpful. The young man at the counter was super helpful trying to get me signed up for rewards to save myself 15% but it didn't work. No worries. Their prices were very reasonable.

What a nice store. They have clothing along with a pretty good selection of shoes. They have a big…read moreselection of clearance but I did not think the prices were very good for an outlet. The other thing is there is no bathroom. We got stuck in there during a really bad thunder and lightening storm and my niece had to use the restroom so we had to get soaking wet to leave to use a restroom. They are busy busy busy. I never got much interaction with the staff because they are super busy. I love dropping in just to see if I can find something I like.

This location is currently limiting two customers at a time. It is a small store front so I…read moreunderstand the capacity. It's getting colder, so I would take this into consideration. We went in looking for a specific style of work boot. On their website, you are not able to order anything - you will be directed to buy in-store. I am thinking that this has to do with commission and to ensure customers get the proper fit. My bf got his feet measured by a little pad on the floor that uses thermal (and pressure?) points to check your foot side and arches (or lack there of). It was pretty cool to see exactly how his feet looked on the screen! We ended up purchasing a brown he didn't exactly want, because their system has been down for 5 weeks according to the store associate. They aren't sure when orders are coming in or when they will be fulfilled. He actually had to run my card through a phone number and wrote us a paper receipt. Overall, I think that with Red Wing, you are paying for quality and the fact that they have good warranties on their boots (especially for the working man!) but their services right now are limited due to COVID-19.

Today I stopped in because I was in a desperate situation and needed boots for a travel trip…read moretomorrow. I have never received such incredible customer service as I did today from JJ. He truly exemplifies a consummate professional who went above and beyond to ensure that I had the best fitting experience ever. Between the boots issued to us in the Marines years ago, I needed a pair that would alleviate pressure on my spine and back. Due to the extensive trips, it is essential to have a pair of boots that cradle my feet. JJ laser measured my feet and took a stride test. I have incredible insoles now that truly eliminate pain when I walk. I will be a loyal customer to this specific Red Wings to see JJ. Thanks!!! GG Murphy