If I could give 0 stars I would. There's no way that this place has a 5 star rating. It took over a…read moremonth for my brace to come that was supposed to take 2 weeks, they have POOR COMMUNICATION, your appointment NEVER STARTS ON TIME, & front desk receptionist ALWAYS has an attitude. I'm supposed to be picking up my brace right now & I've been sitting in a room for over 30 min past my appointment time & no one has communicated anything. Then when I went to ask the receptionist what's going on, her response is "oh she's coming". What's the point of making an appointment if you're not going to be seen on time?

The brace for my ankle was a waste of money from Floyd Brace Company. I am using over the counter…read moreankle supports with much better results. Use caution with their services.

Super friendly and professional medical surgical office in West Ashley. Dr. Walter Blessing is the…read morebest; great patient interaction and seems like a top surgeon. He specializes in abdominal issues and hernia repair. Can't speak for the other surgeons at this office, which there are a few, but Dr. Blessing is a blessing (see what I did there :). The admin and nursing staff are always pleasant and greet you with a smile. Good sized waiting room and sufficient free parking out front. Masks are now optional inside the office.

Upon entering the facility, I was initially struck by just how clean everything was! That and also…read morehow very nice everyone treated Me from meeting the Receptionist to interviewing with His Anesthesiologist!Needless to say Dr. Kerry Solomon was very Professional and got right to Work! I think I was in and out of there in just a little over an hour and a half! I really can't recommend them any more highly!

This is an eye surgery center where there can be, as there were yesterday, three eye surgeons…read morehandling surgery. I find the people at the front desk to be wonderful, helpful and polite in both of my visits (operations on each of my eyes) . I arrived a bit early, as I did not want the cataract operation to be set back due to my lateness. My wife (a driver is required to stay with you) and I settled in to the comfortable chairs, appropriately spaced (COVID-19 times, and thus masks are required for patients to wear). By happenstance we sat across from a large (color of course) TV which was showing the news. They took me back right about on time, but there might have been a delay with other surgeries as I was ready to go probably 10 minutes before being wheeled into one of the surgery rooms. In came Dr. Boatright smiling underneath his mask and asked if he could pray with us, and we of course accepted that joyfully. His prayer was short and wonderfully said. Everything went well and was done in about an hour and 15 minutes from the time that I was called into the surgery prep room. In short, a great experience with the doctor, the staff, the facilities.

After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!

Even though I live within walking distance of the practice--and even if I chose not to walk, I…read morecould easily take an Uber--this office refuses to treat me because I don't have someone to accompany me. Their policy requires that a patient have someone drive them to the appointment, remain in the waiting room for the entire procedure, and then drive them home. This effectively means that anyone without a spouse, family member, or close friend available during weekday business hours is denied care--not for any medical reason, but simply because they are alone. I'm not asking for special treatment; I'm asking not to be excluded from care because of my personal circumstances. Denying a necessary medical procedure to someone based on whether or not they have a companion is discriminatory and deeply unjust.

My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

Wait time for lab work 1.5 hours. Soooo ridiculous ! Not a lot of folks waiting either.read more

I was supposed to have an appointment today on 5/3/2026 at 9:10am I got two text reminders letting…read moreme know the time. I don't sleep good anyways so I made sure I was up in time for this appointment. we'll time went by so I Decided to call them which this is not the first time this is happened. So I got a call back stating that first I couldn't get my medicine because it wasn't due yet I tried to let them know I wasn't calling for just one I was going by the appointment thinking they were going to call me and send over all my medications Like Usually well I was informed first that a credit card wasnt on file... then I was never asked about the credit card again then I was told my appointment isn't till friday at 9:10 when I clearly have two text messages saying my appointment was today at 9:10, then I was informed that I haven't been seen in the office in 3 years that I have to go in there and not to mention I live almost 4 hours from charleston now. I love my doctor but this place has been a nightmare from the start. I was never told until a month out that I have to been seen in the office. Now my anxiety and depression is worse because I am scared there's no way I will be able to make that appointment. I feel like these people don't even care.

Can not be grateful enough to the admin staff for seriously applying a charity to a $250,000…read moresurgery bill my insurance would not pick up. They saved my life and saved my finances. And I didn't even have to fight for it they did it all out if kindness. Hospital was clean, I got a private room and they treated me very well. I'm so thankful for this hospital for taking a risk and doing this emergency surgery without prior authorization and then cleaning up the financial "mess" that was left without me even knowing. Just got a simple letter in the mail a month later letting me know not to worry about the bill. Beyond blessed

The ancillary staff is just mean and uncaring from security guard at the front door to the server…read morein the cafeteria. Sad really, it like us against them people can to the hospital for help not to be dismissed.

I have had to deal with 3 different emergency rooms over the past week and this is by FAR the best…read morecare and most efficient! Their staff is friendly, considerate, attentive and efficient! Excellent care given and received both times here! From the registration to discharge they have great care hands down! Need a first or second opinion? Come here for sure!

BEST experience in a hospital in a long time! The team that took care of me day and night, GREAT!…read moreThe nurses/techs on my floor were so nice, friendly, joking and on top of everything. I was never without anything. Didn't have to call for anything cause they were fabulous about coming in to see if I needed anything. They let me know everything they were going to do before doing something. They kept my pain under control so well I forgot my kidney was hurting. Thank you and much love Niya, Josh, Danielle, Barbara ya'll are AMAZING! #7013