Absolutely horrible company to try to do business with. I feel sorry for both landlords and tenants; especially landlords who rely on this company to place tenants in their properties.
My wife and I came across a 2/2 condo advertised for rent on both Zillow and their own website. Not only did we complete the form on their website asking for an appointment to see it, we also wrote emails and telephoned their office for more than a week to no avail. No contact whatsoever, even though I had mentioned that we were willing and able to pay for a year's lease upfront ($42k). We even showed up at their office on Liberty St., but there were no employees in the office that day, a Tuesday. The apparently affiliated realty personnel in the connected office next door took down our names and phone numbers to pass on to Coastline staff whenever they ultimately deigned to come to work. Finally, after all that, I received an email a day later asking me when I would like to make an appointment. I wrote back stating that we were available to see it ASAP or at their convenience. Another day passed by before I received a follow-up email telling me that the condo was no longer available as "the boss" accepted an application the night before. Absolutely ridiculous. I have no idea if that applicant subsequently signed a lease or not, but in any case, I've moved on (no pun intended). I won't look to rent any listing by Coastline and I feel sorry for anyone who has the misfortune of having to interact with this unprofessional company. read more
