Our main door was replaced in July 2025 by Florida Window & Door. During the installation, the crew…read morehad to make a trip to Home Depot to purchase a PVC baseboard, and I even assisted the installer in figuring out how it should be placed between the bottom of the door and the floor. The installation itself seemed acceptable at the time. However, as time passed, small paint chips began appearing and exposing the original white paint underneath. The issue became especially noticeable around the square molding. My wife repeatedly used the touch-up paint they left behind, but eventually the small bottle ran out. Considering we paid approximately $14,000 for this door installation, we are very disappointed with the quality and durability of the finish. I contacted the company to report the problem, and they scheduled an inspection for May 18, 2026. We will see how they address the issue, but based on our experience so far, I can only give them two stars.

This company took over for Miracle Window and Shower. for about 4-5 months now I've been trying to…read moreresolve a minor warranty issue on windows less than a year old. After at least 30 phone calls and never a response. Warning, stay away from this company!

Josh came out to fix & repair windows and replace screens for the whole house. He was fast,…read morefriendly and efficient. I highly recommend Mangrove Door Services, LLC to all who need window and door repair done!!

From the owner: We specialize in sliding glass door and window repairsread more

I went to Gulfstream after finding Indian River was closed. I requested someone come to look at my…read morewindows for problems with smooth operation and two windows with 2 small cracks. I waited at least a week. I had no calls and no one came. I returned to Gulfstream to find out when someone would come. I was told Joe would call me. They said he was busy. She found my work order and put it on top of the pile hoping that would get me serviced. After a month I returned and Joe happened to be in. He said he had called and it went to voicemail and he left a voicemail. I received no voicemail. However he did schedule an appointment for the next month. He did show up on time. He acted as if he didn't like his work. He failed to respond when my wife greeted him. I assisted him with getting windows open and determining the ones with problems. He left and said he would return the next day. He did not return. After a week I returned. He was again in. I told him it had been more than a week and he had not returned. He said he was there 2 days ago and not a week. Then he found his notes and saw he was there when I said. He said he would send me an email with the estimate. In fact he said he would do it right then. He only said it was an estimate. I drove home and opened the email. It was more than an estimate. It required me to sign a form and to pay 50% of the estimate. I returned to the office because the form did not have a way to sign virtually and I had no way to print it. I was right there and he didn't tell me that. On my return I got the attendant to print it and I signed it and handed them a check. It has now been another month gone by and no calls, no reason for the delay. After 3 months + and no work done. I returned today and requested my money back. It was retuned. That is the only plus in their box. The owner was in and signed the check. He did not come out to apologize or to see what my complaint was. That says a lot in itself.

Had a shower glass put in. Communication and pricing were concise and good…read more The glass showed up early, prior to original date!

This company have made it literally impossible to contact anyone. I am a customer attempting to…read morearrange for an estimate for new windows and sliding doors on my condo. I have had them do work for me in the past with good results. Now none of the phone numbers that I am able to find will ring through or even allow me to leave a message. The main # has been constant busy signal for 4 days. The alternate # from the website goes to a voice response service and after pressing 1 announces "There is no one available to answer your call" and then disconnects. A third number provided by the website chat bot is not even a valid number. I've filled out numerous "Contact Forms" on the website with name, phone number, zip code and email address but no one has ever called, texted, or emailed back. Is this company still in business? They don't seem too interested. Do they even care how much business they are losing?

We had our sliding glass door replaced a little over a year ago and we noticed the glass started to…read morefog we called them in Nov 2022 they came out and measured they said they would order new glass. Hence 7 months later giving us a total run around with a story claiming previous owner did not pay supplier for glass so they WILL NOT warranty it. I would not do business with them. Robert Esposito the service manager did nothing but lie

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

My sliding door was sticking. Brandon diagnosed the problem: worn rollers…read more Repair was done quickly and at a reasonable price. Highly recommended.

I want to encourage anyone whose Slider/Sliders are in need of repair to contact Smooth Coast. I…read morewas thoroughly impress with Smooth Coast from the initial office contact through the completion of the repairs and services. Nestor and his Associate worked on 3 Slider Units in my condo. They "owned" this project and treated the repairs as though they were working on their own homes. I was very impressed and highly recommend Smooth Coast. Our condo Maintenance team recommends Smooth Coast and I am glad I followed their advice.. Joe L Ponce Inlet March 2024

Do not skip these guys if you're shopping for windows and doors in Florida!…read moreElevation Windows and Doors came in with competitive pricing--not the lowest, but far from the highest--for high-quality PGT windows. We had them replace 12 windows around our house, and we couldn't be happier with the results. A special thank you to Jesse, our salesperson, who was great to work with from the beginning. And Alex and Fernando, our installers, did an amazing job! They were professional, courteous, respectful of our home, and clearly took pride in their work. From the initial call to installation and follow-up, the entire process was exactly what you hope for when making a major investment in your home. Communication was great, any hiccups were handled quickly, and the finished result looks amazing. I highly recommend Elevation Windows and Doors. We're extremely happy with both the product and the experience!

Spoke with Jesse about my project. He was very knowledgeable and not salesy as he led me to the…read moredetermination that a less premium product might be the best fit for my rental property and gave me a couple local vendors who might be a good fit. Refreshing to speak with a professional who looks out for the customer and not just pushing to make a sale. Sounds like their warranty is very robust and if I were shopping for my home I'd definitely look into this company!