Josh came out to fix & repair windows and replace screens for the whole house. He was fast,…read morefriendly and efficient. I highly recommend Mangrove Door Services, LLC to all who need window and door repair done!!

From the owner: We specialize in sliding glass door and window repairsread more

I went to Gulfstream after finding Indian River was closed. I requested someone come to look at my…read morewindows for problems with smooth operation and two windows with 2 small cracks. I waited at least a week. I had no calls and no one came. I returned to Gulfstream to find out when someone would come. I was told Joe would call me. They said he was busy. She found my work order and put it on top of the pile hoping that would get me serviced. After a month I returned and Joe happened to be in. He said he had called and it went to voicemail and he left a voicemail. I received no voicemail. However he did schedule an appointment for the next month. He did show up on time. He acted as if he didn't like his work. He failed to respond when my wife greeted him. I assisted him with getting windows open and determining the ones with problems. He left and said he would return the next day. He did not return. After a week I returned. He was again in. I told him it had been more than a week and he had not returned. He said he was there 2 days ago and not a week. Then he found his notes and saw he was there when I said. He said he would send me an email with the estimate. In fact he said he would do it right then. He only said it was an estimate. I drove home and opened the email. It was more than an estimate. It required me to sign a form and to pay 50% of the estimate. I returned to the office because the form did not have a way to sign virtually and I had no way to print it. I was right there and he didn't tell me that. On my return I got the attendant to print it and I signed it and handed them a check. It has now been another month gone by and no calls, no reason for the delay. After 3 months + and no work done. I returned today and requested my money back. It was retuned. That is the only plus in their box. The owner was in and signed the check. He did not come out to apologize or to see what my complaint was. That says a lot in itself.

Had a shower glass put in. Communication and pricing were concise and good…read more The glass showed up early, prior to original date!

This company have made it literally impossible to contact anyone. I am a customer attempting to…read morearrange for an estimate for new windows and sliding doors on my condo. I have had them do work for me in the past with good results. Now none of the phone numbers that I am able to find will ring through or even allow me to leave a message. The main # has been constant busy signal for 4 days. The alternate # from the website goes to a voice response service and after pressing 1 announces "There is no one available to answer your call" and then disconnects. A third number provided by the website chat bot is not even a valid number. I've filled out numerous "Contact Forms" on the website with name, phone number, zip code and email address but no one has ever called, texted, or emailed back. Is this company still in business? They don't seem too interested. Do they even care how much business they are losing?

We had our sliding glass door replaced a little over a year ago and we noticed the glass started to…read morefog we called them in Nov 2022 they came out and measured they said they would order new glass. Hence 7 months later giving us a total run around with a story claiming previous owner did not pay supplier for glass so they WILL NOT warranty it. I would not do business with them. Robert Esposito the service manager did nothing but lie

they are one of the best companies i have delt with in a long time. they are professional, prompt…read moreand are spot on when dealing with time tables. bill the salesman was very easy to dael with and the installation crew of john, chris and alysia were friendly, neat and also great to deal with. the windows are well made and i will use f.d.w&d again for future installs. steve s umatilla

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

My sliding door was sticking. Brandon diagnosed the problem: worn rollers…read more Repair was done quickly and at a reasonable price. Highly recommended.

I want to encourage anyone whose Slider/Sliders are in need of repair to contact Smooth Coast. I…read morewas thoroughly impress with Smooth Coast from the initial office contact through the completion of the repairs and services. Nestor and his Associate worked on 3 Slider Units in my condo. They "owned" this project and treated the repairs as though they were working on their own homes. I was very impressed and highly recommend Smooth Coast. Our condo Maintenance team recommends Smooth Coast and I am glad I followed their advice.. Joe L Ponce Inlet March 2024