Our main door was replaced in July 2025 by Florida Window & Door. During the installation, the crew had to make a trip to Home Depot to purchase a PVC baseboard, and I even assisted the installer in figuring out how it should be placed between the bottom of the door and the floor. The installation itself seemed acceptable at the time. However, as time passed, small paint chips began appearing and exposing the original white paint underneath. The issue became especially noticeable around the square molding. My wife repeatedly used the touch-up paint they left behind, but eventually the small bottle ran out. Considering we paid approximately $14,000 for this door installation, we are very disappointed with the quality and durability of the finish. I contacted the company to report the problem, and they scheduled an inspection for May 18, 2026. We will see how they address the issue, but based on our experience so far, I can only give them two stars. read more

Id rather give a -1 The salesman showed complete and utter disrespect to my home and my health. He was aware I have asthma but as soon as my back was turned he started vapping. My kitchen is open to my living room I watched him vape. So disrespectful, I would never trust s company that sends out salesman that disrespect the homeowner snd their health​ read more

I called regarding two Stuck windows, I saw 24 y partner says 43, either way it's before 1950 which means I Have LEAD PAINT which means they can't help Me but Carl Jeske sure did INFORM Me of what My next step needs to be a larger situation than I had planned for...Carl made Me All Better& once I get that lead paint taken care of I WILL BE CALLING FLORIDA WINDOW AND DOOR AND CARL for the job, thanks Carl read more

I have never once contacted the company for any reason, but I keep constantly getting spam calls from them twice a day. I must have gotten around 100 phone calls overall and the number is growing. I have blocked multiple of their numbers and keep getting spammed. When I call back I am always greeted by a joking person and it feels to me their goal is to get me to answer the phone from the multiple voicemails left. Please stop prank calling people. read more

Absolutely fantastic job installing my new hurricane windows, first measured everything twice to double check. When windows arrived the installation went perfectly, I couldn't believe how fast and smooth it went. They waited for inspection then returned and did the final wrap up on everything. Would definitely recommend Floria Window & Door!! read more

We decided to have a consultation because they came to do door to door sales. When we scheduled for someone to come give us a quote, the whole appointment ended up being 4 1/2 hours. The representative made us watch a PowerPoint presentation loaded with words, videos, and statistics about windows, testimonials, pictures of bullet blown windows, coastal beach damage, and specific examples of various other company's work is far less superior. This does not pertain to us as we live inland. At hour two, I had an virtual appointment and had politely asked if he was able to wrap it up and give us quotes as I can review the PowerPoint on my own time if he sends it to me, but he stated that he would like to continue or reschedule to come back. I didn't want to be mean, so we let him continue and I went ahead and stepped out for my virtual meeting. By the time I finished, he was still here. I didn't realize it would have been another 2 hours. He brought glass and a heat lamp to show the quality of his products via science experiment on my kitchen counter. Through this whole experience, the window frames were rarely mentioned nor do they bring any materials or video or anything to feel regarding frames. Now came the price time. There was no itemized cost just 1 bundled price and said "everything's here". He did not let us keep the estimate either. Speaking of the estimate, the original estimate was 10,000$. Then, he said because we were open to him and good people, he gave us a discount. This knocked down the price to 9,000 ish. he called the manager and got the price down to 8,000's and said this was the best he can do. He then asked us which option he want and that we can finance today. I do not make decisions on the spot and stated that we will need time to discuss. He asked what was holding us back. I stated that we need to think and discuss and look at our schedules. As a consumer, their marketing tactic was very ineffective as I felt like they wasted my 1 day off in the week, did not have respect for the consumers time, and had shady "negotiation" tactics, all which made it feel like a high stake high pressure decision that had to be made immediately the day of. I ended up calling another company my neighbor recommended for a quote. This other company quoted me 2,000$ and was in and out in an hour. They also brought all their products for us to look at including glass and frame. Short sweet to the point and gave us information to review. We ended up going with this other company. read more

This has been the worst company I have ever dealt with. We have been waiting for about 6 months for installation. Everytime we call we get the run around. Excuse after excuse. We downloaded the app to see the progress and in about a month the app stated our job was done. We had to call and find out what was going on only to say to us that we weren't the only ones that have said that. So 6 mo later the app is still not addressed. So when we finally got an appt they called and said they had to reschedule due to the contractor not finished with a previous job. I was so angry after adjusting my work schedule and setting time aside for this, I refused to change our appt. So day of installation, we paid and then only to have to print some things that they didn't include in the paperwork. Also, I had to print out the pictures of the doors for the inspector and used all the ink in my printer. Very unprofessional the way things were handled. The contractors that did the work were excellent and did an amazing job. I will never use this company again. Also, the sliding door was shattered and we were told it would get done by hurricane season, but as you can see it wasn't and by the grace of God it withstood the weather for 6 months from when we ordered it. read more

ABSOLUTELY DO NOT RECOMMEND!! PLEASE READ what just happend to our family before using them. My family and I invested over $50,000 last year to replace every window and door in our home with Florida Windows and Doors here in St. Pete. We paid in full this July, trusting that we were securing both safety and peace of mind. On Monday, August 25th, at 9:30 PM, my husband, our 4-year-old son, and I - 8 months pregnant - were jolted awake by an explosive crack. Our brand-new kitchen sliding door had shattered on its own, sounding like fire crackling through wood. My husband, an engineer, immediately inspected it. There was no evidence of impact - no rock, no bird, no object, nothing on the ground inside or outside. The company's own QC technician (Eddie) came Tuesday morning and confirmed exactly that: no point of impact, no debris, no indentations. He even taped the door himself, to keep thousands of tiny pieces from falling, photographed it, and left. On Thursday, he returned for more photos. Yet suddenly, as of today, management reversed the findings. Without ever inspecting the door in person, our project manager (Frabice) and head of service (Tiffany Jones) declared - based only on reviewing pictures only - that there was a point of impact. Tiffany's reasoning? "I've looked at a lot of pictures and I can see the impact." We asked for proof, a report, or even a re-inspection of our home and all of our windows and doors. We were told none would be provided. We asked to speak to Tiffany's supervisor and she said she is the head and therefore has no supervisor above her. They will not stand by their product, will not analyze the glass, and will not review the rest of our doors and windows - even though we are deeply concerned about the quality of every installation after this failure. This is not just about money. It's about accountability. A company should not be able to flip a narrative behind a computer screen to avoid responsibility, especially when families' safety is at stake. With one careless stroke, they turned "no impact" into "impact," leaving us without coverage, without answers, without proof, and without support. We believe other consumers deserve to know how easily such companies can change their findings at the expense of families who put their trust, and savings, into them. Happy to connect with anyone offline for more 1x1 detail sharing. Florida Windows & Doors Service Department  Phone number: +1.561.770.6619 Head of Service: Tiffany Jones Project Manager: Fabrice read more

I will preface that this is a two-part review that equates to the 2-star rating. First and foremost, I would give a 5-star rating to the installation crew of Danilo & team and the project coordinator Christina. Their work and professionalism was beyond reproach. They were efficient, communicated well, and thorough in their installation. I would hire them any day of the week. I would also give the initial product a 5-star rating as it feels well made, sturdy, and modern. When we are subjected to stormy conditions, I hope that the performance of the product matches the initial quality. For the second part of this review, I would give the sales team and company a 1-star rating for their handling of our contract and the customer service that followed. I signed a contract to have all of my windows and sliding glass doors to be replaced with impact rated fixtures. I understood that the company only performed like for like replacements. However, I had one sliding glass door in my kitchen that had significant leaks so I knew there could be damage to the surrounding framing. Since we would need to address that issue prior to replacement and would have to remove the door and replace the surrounding framing, my desire was to change this opening from the sliding glass door to a new window opening in the process. We were replacing all openings in our home so I wanted this opening included in the installation to ensure I did not have one mismatched window from the remainder of the home. I would take on removal of the old door and new wall framing to accommodate a new window prior to arrival and installation. During contract negotiations, the sales guy asked me directly "What can we do to get you as a customer?" I responded with my desire for the above window to be included in the sale and installation granted that I did my part to ensure the wall work was completed. Because the salesman could not make this decision on his own, he called his bosses to get approval. Following a phone call from the salesman to ownership, this was agreed upon and contract was signed to include installation of subject window. I subsequently hired a licensed and insured GC to complete the wall work and frame out a window opening to the exact RO specs given by FL Window & Door and their measurement team. Fast forward to completion of the project and I am left with a window that was marked for delivery only and refusal to install by FL Window & Door even though nowhere in the contract that I signed initially was this excluded from installation. Also, the window was delivered without the necessary anchors needed to meet the NOA Certified installation which should be part of the hardware package for proper installation. I now am forced to take this work on myself and at my own cost. In summary, I am someone who actively works in the AEC industry and have done so for over 15 years so I have a level a familiarity with these processes. The above handling of the contract and customer service is unacceptable in my book if a company prides itself on customer satisfaction and repeat business. Anyone considering this company for your window and door replacement option is free to contact me directly. I have more details and documentation not included in this review due to length and I would like to help anyone make an informed decision before deciding if they would like to move forward with FL Window & Door. read more

The salesman was prompt and polite. He followed their powerpoint presentation and did ask questions. When it came to costs for new windows this is where the games begin. I have 15 windows and my 1st quote was $111, 842.00. I said not interested, then came a $25,437.00 promotion discount. New price $84,115.00, I said not interested 2nd time. But wait a 2nd promotion offered $16, 633.00, new price $67, 482.00. I said not interested 3rd time. But wait another promotion let us put a sign in your yard and fill out a review and receive discount of $19,991.00, new price $47,521.00. From beginning of sales pitch to final price he reduced the price $64, 321.00. My 4th response not interested. Totally a scam sales pitch from this company trying to rip you off! I would never use or recommend them to anyone. read more

I requested a proposal from this company for window replacement. They sent out Rick Lasky as a representative. All I can say is this guy should find another line of work. He lied to me about the Safe Florida home program. Told me he was one of only 3 companies approved to contract under these grants.... totally wrong. He tried to high pressure me to sign that day and got mad when I would not do that. He said he didn't have time to come back a second time. I asked for the proposal to me emailed to me and he refused. after that he just ghosted me and stopped responding. Don't waste your time with this company. read more

Enjoying my SUNDAY afternoon until I get 3 back to back calls from this company soliciting me for new doors, and NO I did not contact them or anyone else wanting doors. No wonder you have a horrible rating. Maybe focus on quality products and customer service instead of SPAM calling On the weekends! read more

DO NOT make the mistake of calling this company. I sent a message about window replacement. Now I get constant calls multiple times daily. This has been months of harassment. They always call from a different number, so no matter how many times I block them, they keep calling. read more

Stay far away from this company, sir to an unexpected Financial situation, I could no longer afford the windows yet, these ppl wanted me to get the spirited loan knowing I could no longer afford them. They decided to keep my deposit although, I'm telling them I'm having a financial problem & disabled veteran living in a monthly income. This shows its all about the sales & not the custome DEFINITELY DO NOT RECOMMEND read more

If you are looking for quality work and quality products THIS IS THE LAST PLACE YOU SHOULD CALL. AS A MATTER OF FACT RUN THE OTHER DIRECTION.!!!!!!!! We ordered our front door and slider in June of 2024. The job is still not complete. Please please please hire a different company. My story is to long to post. Believe every single negative review!!!!!! read more

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Horrible experience all the way around started working here was told it was a w2 position paid weekly was completely a lie turned into 1099 paid when ever they felt like it still haven't received last check super unprofessional management isn't any better rechecked out to Scott the ceo of the company and he blocked me because I was asking for my check please stay away have reached out to HR over 5 times never received anything in return read more

Florida Window & Door - Him saying why do we expect to get paid on time - Door Sales/Installation Near Me - New Smyrna Beach, Florida

I want to replace some big windows, some of which were damaged in the hurricane. A company, "FLORIDA WINDOW AND DOOR" called me for an estimate. The guy showed up and took measurements. He then asked me if I had any idea what it would cost. That was the first red flag. I knew, but told him I didn't. Well, after doing some figuring and calling the boss, he came back with the price. $176,000!!! But, he said they're running a 40% off special. Hmmmm. That brought the cost down to only $105,000. He asked me if I'd sign up today he could call the boss and see what he could do. He also asked if I was financing. Nope. I like only one check. The "boss" came back with $67,500. At this point, I asked him if he ever sold used cars, time shares, encyclopedias or Kirby vacuum cleaners. Yes, he sold timeshares. Yep! I figured. He kept asking what it would take to get me to sign up today. He then hit me with $62,000. I said I wasn't buying today and added that, in my years of experience running an international company with 125 locations, If any of my sales engineers used tactics like that, they'd be fired on the spot. He got "the Boss" on the phone again hung up and he said that ONLY TODAY he'd do my windows for $50,000. So, the price went from $176K down to 50K for windows that probably cost them no more than $25,000. At that point I showed him the door. These people are nothing more than high pressure marketers who, I would guess, farm out the work to others. At this point, I'd even question the quality of work they do. The other reviews seem to agree with me. I'd urge you to check out another company with a similar name but not affiliated with these scoundrels: Florida Window and Door Solutions. They have excellent reviews. read more

If I could give them zero stars I would. Since signing the contract it has been nothing but headaches. Signed the contract in January and the project still isn't done. Delay after delay for install and then when they finally got them installed one of the windows was broken. Took 2 months to get the replacement that just showed up today only to find it broken as well. This whole process has cost me over a week off of work without pay. Now I am going to have to take off more. I also live in an HOA and have caulking and a broken window facing the street. I can't paint until the inspector passes the install which at this rate may never happen. Can only sit and wait and hope I don't start receiving HOA fines. For a $27,000 investment, I would have expected far better quality and service. The sound quality they promised was a lie. The electric savings so far hasn't been seen. I would highly recommend you stay away from Florida Window and Door. read more

Florida Window & Door - Picture of the window that showed up today. - Door Sales/Installation Near Me - New Smyrna Beach, Florida

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I can't agree enough with all the one star reviews. Save yourself some grief and shop elsewhere. Our story begins when one of our cat-5 hurricane windows arrived with a crack in the glass. That's right, a 150 mph cat-5 window had a crack straight from the factory. The replacement window is sitting in their warehouse. They promised to install the replacement window three times. Each time they cancel at the last minute. We are angry and frustrated. SAVE YOURSELF. SHOP ELSEWHERE. read more

Beware of high pressure sales tactics. They tell you anything to get you to sign on the spot and lock you into a contract. A simple appointment to come out and measure turned into a 2 hour sales pitch. Don't believe any of the google reviews, they bribe you with "discounts" to leave fake 5 star reviews. Very shady business operation. 0/5 stars. Stay away! read more

My installation is still no complete. 1. Trim around impact window/door has not been installed 2. Door was measured incorrectly and has not been installed 3. There has been no communication. No one tells me what's going on or why there are delays. ZERO communication. 4. Inspection has not been completed I just want my house back. Why can't Florida Windows and Doors finish the job. Please help!!!! read more

DO NOT make the mistake of calling this company. I asked about a sliding door replacement and they told me they had a minimum of two openings for service. I get it. I said thanks I only have one. Now I get constant calls. I asked multiple times to be removed from the call list as they won't do the one door I need. I just spoke to them again. This has been months of harassment. They always call from a different number, so no matter how many times I block them, they keep leaving messages. read more

Stay away from this company at all costs!!!!! Terrible from start to...almost finish. First, our salesman is an absolute no-show when it comes to solving issues. Here's the story: The "certified" installers were far from "certified". Unless of course certification is handed out to anybody. The installers had NO CLUE what they were doing!!!!! Nobody spoke a single word of English, so I couldn't talk to them, but I knew something was wrong when they measured the windows and then the openings 5 times. They took FOREVER to "install" and that's in quotes on purpose!!!!! Needless to say, it FAILED inspection, haha. I knew it would just by looking at them. The windows sills were crooked, not glued down properly, and left in shambles. One look, and I couldn't believe these morons thought they were done.....it was SO BAD!!! They also took our vintage window sills that they were NOT supposed to take out!!! Who's going to replace those now? Those were awesome. And, all along, our no-show salesman, Mike Hruska is nowhere to be found. Probably hiding his stupid face in the sand somewhere....Please stay away from this company, there's better options out there.. read more

Alain Corona and his team are very professional, detailed and service oriented workers. I am very please with the quality of his work. He did installation of hurricane windows on my house. I highly recomend to anyone looking to do thos type if work. Florida Window & Door 5 stars for him and his team!!!! read more

Florida Window & Door - Door Sales/Installation Near Me - New Smyrna Beach, Florida

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Antonio was a person who came to my door. Explained the value quality and value of the window and door. The value of the windows and doors are great. I'm seriously thinking about purchasing from this company. read more

Please stay away from this company they will tell you anything you want to hear to make a sale. Once they have your contract the pain begins from the scheduling to the actual workmanship it's is a complete disappointment. My previous windows were 30 years old and never leaked I now have there windows and 5 windows have substantial leaks They have yet to fix this issue even with videos and one of there employee came out and videoed it Please do not consider hiring this company read more

The windows were installed well however when we were sold these windows we were not told they would have heavy condensation during winter weather. Our windows, window sills and blinds are puddled with water and need to wiped down every time the weather cools down. The customer service says this is normal however we have not experienced this issue with our previous windows or the other windows in our house. When we purchased windows we wanted equivalent to the impact windows we already had in other parts of our home. Instead we were upsold to a better product that has to be wiped down every time it gets cold. I would never buy this product again. I can not say that strongly enough. read more

Great service and knowledge. Always available to help with any issue that might arise. read more

I contacted Florida Window & Door to schedule an appointment for a quote to replace my home windows. A TV commercial I saw claimed they were allegedly having a "50% off" sale. After the appointment was scheduled, I was bombarded by texts asking asking after question about my situation ... questions that no one asked during the appointment scheduling process. Appointment day came and the company was a "no show." When I contacted them, they said I didn't answer all of their texts, so they cancelled my appointment without any notice. Incredibly unprofessional. Needless to say, I contacted their competition and shared my poor experience with friends and colleagues. Run, don't walk, from this company. read more

Sales are OK. Installers crew I got nobody spoke English - Spanish only. Installers are not educated in sheet metal and siding. They do not understand how wood frame should be weather proofed, and windows flashed. The company relies on subcontractor installers, and basically it is a sale office (which amazingly still in business from 1983). read more

The quality of their product and their contracted installers are fine. It's the customer service after they have taken a butt-load of your money where they fail miserably. I was never asked to proof which way my sliding doors should open until they showed up to do the installation. All (3) doors where wrong. The installer was able to correct (2) of them but the 3rd needs to be replaced. FW&D takes -0- responsiblity for their mistake and lack of confirming door openings before manufacturing. No ACCOUNTABILITY! The representative just repeats himself without understanding my valid point! DO BUSINESS WITH ANYONE OTHER THAN THESE ROBOTS! read more

I can only say RUN in the other direction. Did a terrible job. Chipped tile and will not repair. Walls, woodwork,door lock, all effected. TERRIBLE... DO NOT USE. L.A.N. read more

Called to obtain an estiamte to close in our lanai. After approx 30 minutes to interview and get a better understanding of the potential job and after a 2nd phone call from them....they set a day and time for an on site inspection and measurements!...they asked that I be prepared for approx 60-90 for a full and proper presentation. NO SHOW!!! NO CALL!!! NO APOLOGY!! I called them 30 minutes into our scheduled appointment. The phone operator had the unmitigated gall to suggest that I was wrong and that should have check my phone because there was "no way that we could do work" at your building. No service. Zero quality. The word value is not in their parlance. read more

This company has been calling and texting me without my permission and even after being repeatedly asked (6 times now) to please stop. I am still getting dally calls and texts. I would not recommend them to anybody if they don't respect their customers. read more

I am giving two starts because the windows seem nice and my installer Maroldi was great. However, the overall experience has been less than ideal. Right after I signed the contract I needed to add a window and do a change. My sales guy left the company and it took me months to get ahold of someone to actually do the change. After I ordered windows the hurricane came through and damaged the house. I needed to get new siding and some other things but the company continually called pressuring to do the install until I finally caved. Two of my windows I can't even open, and one of them if I do open it could fall out. Was told the replacement part isn't available for over a month. The drywall repairs were what you'd expect from someone who has never done drywall and the windows were left absolutely filthy. There is sticky mess all over the windows from the stickers, silicone from the manufacturer seal, and caulk from the installers. No one cleaned them at all before leaving. Another window has an almost two inch scratch on it. I was told that the manufacturer won't replace the glass unless its visible form 10 feet away. How are you going to install a damaged window and then say you won't fix it? I would rather cut off both my legs than ever deal with this company again. I spent close to $40k on windows and doors only to be treated like crap. read more

I would give a zero if possible they do nothing but lie. The sales rep ( Matt Joaquim) said the installers were FWD employees which is a lie. The installation company was subcontracted out and had no experience in window installation. They didn't protect the interior part of that house and caused thousands of dollars worth of damages. Matt Joaquim guaranteed our house would be protected and if there was damage they would repair. FWD did not stand by the guarantee that was given to us by the Matt. We were told to get quotes to repair the damage. Got multiple quotes and sent to them and heard nothing from anyone in the company. From that point on we were ghosted. Made multiple call and left multiple messages to (Julian Nieves) Installation and service dept and ( Donqika Ramsey) Project Coordinator. Now it has been sent to the finance company for payment. In short it's on your best interest not to use Florida Window and Door. read more

Dear Management team; As a satisfied home owner and customer of FL Window and Door, I am extremely pleased with the service and customer care I received from Nate Belovich. He is very informative, knowledgeable, and assertive. I commend Nate Belovich for his skills and support in providing a professional and competent job. I highly recommend Nate Belovich and Florida Window and Door for their servitude and knowledge in providing the customer with impeccable skills and perfection in presenting your product. He did an excellent job. Respectfully, Daryl Ann Brazo, home owner read more

Installers were on time respectful of our home and family. The doors look and operate great!

My advice is to run! Do not do business with this company! I would give them zero stars if I could. First, they promised a 4 month wait time. But they took months longer to install than was promised (we waited 7 months total). And I had to constantly call and email them to finally get the install scheduled. Once they came to do the install, no one on their crew could speak English so we couldn't ask questions or explain things we wanted to have fixed. They broke all of our exterior window trim, so it couldn't be reused (and their replacement trim work was horrible, I'll get to this later). They took no care for protecting our home and our belongings from the mess they made. It was the biggest construction mess I've ever seen. Literally everything was filthy. All it would have taken was then to properly tape off and place plastic over the gaping holes they made when replacing the windows. The crew installed the windows and doors with a ton of scratches and did not cover any of the screw holes in the installed doors, so the work is unfinished. The trim, both inside and outside, looks like it was done by a child. There are nails sticking out everywhere. Where they actually filled holes, they put huge globs of silicone, which cannot be sanded or painted and is now just big globs of rubber on our trim. There is a ton of excess silicone around the frames which also can't be painted or sanded. And they broke a ton of our expensive hardy board siding. We paid thousands of dollars to have the trim and hardy board repaired. I've called them countless numbers of times, emailed them, spoken to the sales guys Dennis, the project manager Sonia, and the foreman (forget his name, but he was French I believe). And no one has done a thing to compete the work or make things right. All we wanted was an upgrade on our windows. But this has been a terrible experience for us, with absolutely zero concern by this company to make things right by simply competing the job properly. read more

Scheduled an appointment and never showed up. When I called they said appointment was cancelled but nobody ever informed me it was cancelled. read more