You know how great a service is when they make a wrong a right. They accidentally punctured my tire…read morebut Mike right away got me taken care of. Amazing service in resolving a problem and making it easy.

Would not recommend, don't tell you price of things before dropping off your car, try to run up the…read moretab as much as possible. Scamming at its finest. $100 for an oil change. $85 for a part that cost $25 at autozone

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Spectrum recently offered a free A/C check. I made an appointment and the classic "my car is making…read morea funny noise" complaint was addressed out. After the mechanic checked my A/C (running fine) Mike took me out to my car to listen and spent time explaining what all was going on in the engine and dashboard that could be what I'm hearing. As before service was good, efficient, respectful and helpful. Good auto shop and nice people working there. Plus they had good music playing!

My family recommended this place to me. I'm from out of state, and tend to do my car maintenance…read more here in Arizona. I had rear brakes, a brake fluid wash, and my serpentine belt changed. The workers here are super nice, and since they don't take commission, they're honest, and don't try to push you into anything un-necessary! I'm one who usually goes to the dealer for maintenance, but I'm so glad I didn't. The prices were reasonable, and they were able to fit me in as a walki-in. Definitely recommend this place/location for honest repairs! :)

AVOID AT ALL COSTS!!!!…read more These people are not good at anything - other than messing up your brakes. I initially brought my vehicle in to find out what I needed. They said pads and rotors. I had purchased the new pads and rotors myself and paid this shop for the labor to install them a few days later. Shortly after the service--within about a week--I began hearing a persistent squeaking noise coming from one side of the vehicle. I contacted the shop and was told that this can be normal with new brakes. While I understand that new brakes may squeak initially, it is not normal for the issue to occur on only one tire. I was advised to bring the car back in if the noise continued. I returned the vehicle the following day. After approx one hour of inspection, I was told that a metal component was rubbing against the brakes and that the issue had been fixed. Which in my mind that meant - you did not do the job right from jump. However, the problem did not resolve. A few weeks later, after continuing brake issues and taking additional time off work, I had the vehicle inspected by another repair shop. They disassembled the brakes and informed me that the brake components had been installed incorrectly. They showed me that while the other brake pads were measuring at approximately an "8," the affected pad was already worn down to a "4," which clearly indicates improper installation or an unresolved underlying issue. They provided me with written documentation outlining their findings. I brought this documentation back to brake masters to address the matter. Unfortunately, during this visit, my concerns were repeatedly dismissed, and I was told that the issue was not their responsibility. Only after insisting that the brakes be checked again did the staff take another look and then informed me--within a matter of minutes--that the caliper was seized. This raises serious concerns. When I first brought my car in for inspection, this shop had it for over an hour and did not identify a seized caliper. When they initially installed the new pads and rotors, you had the vehicle for over two hours and again did not identify this issue. I also brought my car in for a squeaking noise...this issue was still not identified. Yet it was suddenly discovered in minutes during my most recent visit. If the caliper was seized, this should have been identified before installing new pads and rotors. Had I been informed of this issue upfront, I would not have authorized the installation of the new parts. This suggests that the brakes were not properly inspected prior to installation, which is both negligent and unsafe. Because of this failure, not only were the brakes installed incorrectly, but my safety was put at risk. Brakes are a critical safety component, and improper installation or failure to diagnose known issues could have resulted in serious harm. Which makes me wonder how many more of our vehicles get overlooked because they don't care and negligence. I would avoid this company at all costs and take your hard earned money elsewhere.

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

UPDATE (11/10/25): I am updating my previous review to reflect the outstanding commitment and…read moreservice provided by Bob (Manager) and his team in resolving a very complex, long-running issue with my van's AC system. The Background (The Challenge): Over several months this summer, my 2016 Sienna required extensive HVAC service, totaling over $6,000. After a full front-end AC replacement and rear AC work, the system was cooling, but new problems arose: significantly reduced airflow and incorrect venting from the defrost vents. Since these issues did not exist before the dash was disassembled for the evaporator replacement, I suspected a reassembly issue. The Resolution (Why They Earned 5 Stars): When I brought the vehicle back, the management team (specifically Bob) stepped up to ensure the problem was addressed fairly. Labor Covered: The labor required to completely tear down and reassemble the dashboard to access and replace this actuator--which is the most expensive part of the repair--was fully covered by Christian Brothers as a warranty adjustment. Fair Compromise: The manager, Bob, proposed a fair compromise to split the cost of the replacement actuator part, saving me hundreds of dollars on the part alone. After investing heavily in my van, it was frustrating to have a subsequent issue. However, the management team at Christian Brothers listened, used the timeline I provided (no error codes before their work, reduced flow immediately after), and honored their responsibility to resolve the problem. This level of accountability and commitment to making the customer whole is why they continue to earn my trust and a 5-star rating. I highly recommend Christian Brothers, especially for their commitment to standing behind their work when issues arise. UPDATE (10/23/25): I've bumped my review to 3 stars because Christian Brothers is working with me to resolve the issue. I'll update the review to reflect the outcome. I've been a longtime customer and have always had excellent service from Christian Brothers in the past, which is why the recent experience with my van's AC system has been so disappointing. After spending over $7,600 and enduring three separate, lengthy visits, the AC system is still not working properly. My initial visit was on June 2nd because the AC wasn't blowing cold air. They replaced the schrader valves and performed an evac and recharge. A few weeks later, the warm air returned. On the second visit, they covered the cost of replacing one of the schrader valves again but then recommended a full replacement of the AC compressor, condenser, expansion valve, and evaporator core for the front system. This was a costly and extensive repair that was severely delayed due to a faulty OEM part being sent, leaving me without my vehicle for about a week. Still, the issue persisted. On the third visit, they determined the problem was with the rear AC system, recommending the replacement of the rear expansion valve and evaporator core. Again, this repair was delayed by a wrong OEM part, extending the time I was without my vehicle yet again. While the system is finally blowing cold air, it is still not functioning correctly following all the extensive repairs: - The airflow is significantly reduced--it no longer blows as hard as it did before these repairs began. This issue seemed to start after the second, major front-end repair. - We now get condensation forming on the windshield when the AC is running. Air is incorrectly coming out of the defrost vents by the window without the defroster being activated. These new operational issues, which were not present before, strongly suggest something was not put back together correctly during the multiple teardowns and rebuilds of the front dash. Given the continuous misdiagnoses, parts delays, and the fact that I've invested over $7,600 for a system that now has new defects, I feel incredibly taken advantage of and very disappointed. I expect the team to stand behind their work and immediately resolve these remaining performance issues at no further cost. But unfortunately they've told me that because it's past 30 days, I will have to pay for any additional labor for the issue they caused.

Once again the team at Brakes Plus on Higley and Chandler Heights saved me. I cannot thank them…read moreenough and love this service.

I finally escaped dreadful California and moved here last year and started my search for a new shop…read morethat could service my Acura TL SH-AWD. This model is an extremely well performing car except for the dismal brakes, so I've been running some Rotora brakes for the past few years. They are aluminum billet, six piston fixed calipers with huge cross drilled rotors on floating aluminum hats. Basically Brembo CART knockoffs. These perform even better than the Brembo "throwaway" (i.e. un rebuildable) calipers on my Ferrari. Obviously, no shop is going to stock these parts, so I always have an extra set of pads and rotors on hand. I figured, "what better shop to visit to have the rotors and pads swapped out than Brakes Plus?" I walk in and ask the gentleman if they would be willing to install my parts. As an aside, I would never ask a shop to install my parts when they were also able to acquire them, that would just be unethical. As soon as the gentleman starts to answer, another older man steps up and starts treating me like I'm a 2 year old. The first man barely finished his sentence when the older man interrupts, "WELL HOW DO YOU KNOW YOU NEED NEW BRAKES???", to which I calmly replied, "my rotors are past the point of no return..." - "WELL HOW DO YOU KNOW THEY'RE PAST THE POINT OF NO RETURN???". At that point, I just said, "You know, no worries, I"ll take care of it", shook my head and walked out. I tried HonTech in (I think) Tempe(?) I'm still trying to find my way around. They wouldn't help me either. I tried another shop, "HonMan", in Tempe (by the college) and they were more than happy to accommodate my request. These guys are absolutely top notch. Prompt, honest, fair prices, Honda/Acura experts. I admonish anyone with a Honda or an Acura to pay HonMan a visit. More local businesses would do well to take 30 seconds to get to know their target audience before making assumptions.

This is the only place we take are vehicles for our oil change. Hubby used to change it himself on…read moremy Hummer. However, he discovered it was less expensive to have them change it. Plus it's way too hot in the summer for him to change it. The employees are always welcoming, friendly & professional. The check all the levels for all the fluids & even the tire pressure. If anything is low they fill it. You drive in & sit in your car while they service the vehicle. It's not long, & you are on your way. They also send coupons to your email when it's time for another oil change. Hubby took it to 5 Minute when they opened, & didn't let them change the oil because they were three times more expensive. Plus hubby doesn't have to fight with the skid guard on my Hummer.

Pros: quick, efficient, friendly Cons: This is the second…read moretime we took our 2018 Toyota Prius in for an oil change - got full synthetic oil change, which should be 5-10k miles before returning but this shop told us to come back after 3k for another oil change. I understand vehicles are constantly changing requirements but their computer system should be giving accurate information on oil change requirements by vehicle type - this is not a new car and had we not known better we'd be wasting our money.

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

The staff, service people...everyone provides top notch service. Ryan and Jon are exceptional. I…read morehave been taking our car here for years and have never ever been disappointed. I also feel that I can trust what they say and recommend. H stands for Honesty and I for Integrity. They stand by their name!!!

Honestly cannot say enough good things about this group of men here at H & I. My family and I have…read morebeen customers for a few years now and just couldn't be happier with their service and attention to detail. Prices for labor are respectful to their mechanics as well as our pockets. Would recommend this place to everyone, every time!

I'm extremely impressed with the service I received. I left my vehicle on a Friday night for early…read moremorning repair the next day with an EVAP sensor issue and a check engine light, and the team fit me in immediately. They diagnosed the problem accurately, fixed it quickly, and explained everything clearly. Exceptional customer service and trustworthy work--this is now my go-to auto repair shop.

Visited Kerry''s Auto Care this morning on Queen Creek just west of power Road. Can't say enough…read moregood things about them. Had transmission fluid drained and filled and I also asked them to take a look at one of the thing which they spent 45 minutes doing. The front counter manager Jay, is fantastic and I got to meet a couple of the service technicians. Quality, thorough work at an outstanding price. Their customer service is top-notch.

My car looks brand new! I'm a long time customer of Showcase and recently purchased 2015 Escalade…read more It had usual automatic car wash swirls in the paint and a faded hood when I bought it. After getting it back from Scott, the whole car is like a black mirror! I think I know what his secret is, hard work and experience. His employees share the same work ethic. His prices are always a great value for the work accomplished. Scott will always be my go to guy. I'm so glad to have found him and highly recommend him.

HIRE SCOTT!!! I had some cosmetic damage to my car from a…read moreleaky pipe in the parking garage where I work, and I went to Scott to see if a detailing would take care of it or if the panel needed to be completely repainted. He took out his power washer and buffer on the spot and got almost all of it off right then and there in about 5 minutes, then explained what it would take to really get the rest of the staining off, with a decent quote to do the whole car. I had the property manager of my work building call him to pay for the service, then Scott got me scheduled on a weekend, picked up my car first thing in the morning, drove it to his shop for the job, and drove it back when he was done. He was very communicative and honest, quick to respond to my texts, and knows his stuff. When he brought my car back looking almost brand new, I fell in love with her all over again. Scott walked me through everything he did, recommended how to keep it looking nice, also pointed out how the paint on the hood is beginning to suffer some micro cracks from this awful heat and what to do about it. He also noted an oily residue on the engine that he couldn't completely get rid of and advised I might want to ask a mechanic about it just in case. Scott does good work, he's easy to talk to, punctual, and knows what he's doing. For the work he did and in this kind of heat, I'd say it would be worth every penny even if I'd been spending it myself. I'm going to want to have this done again next year, I know that for sure. Thanks again!