Dr. Emery is the best doctor i have ever seen. I wish he could be my doctor for everything…read more He is extremely caring and persistent on finding the problem and solution best for you. He knows when to refer you to someone else and genuinely wants to make sure you are taken care of. I even cried in his office once and he was so compassionate.

I have been a patient of Dr. Emery's for many years. I find that regardless of what my medical…read moreissue is, he listens to me and actually hears what I have to say. I see him treat his patients with kindness, from the children I see in the waiting room to the geriatric like myself. I highly recommend Dr. Emery

Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

After multiple visits with Dr. Becker, I would not recommend her. She is a doctor more interested…read morein selling you other services they provide than dealing with your issue. I was not diagnosed correctly and it was recommended that I do further testing and get some injections. I then left and went to another dermatologist and was prescribed a cream for my skin irritation that solved the issue. Will not return there.

Don't expect any real help here ... do expect to be charged $300+ for a tube to be stuck up your…read morenose; then to be told, "nope, can't help you with this ."

Oh, Dr. Song. I really don't have anything against her as a person. She came along at a really…read morebad time in my life. Actually, life was wonderful when we met, but it quickly went down hill. I went to Dr. Song for dizziness and vertigo last summer. After waiting almost 3 weeks to see her, I was a little thrown off when she spent 5 minutes with me by using a flashlight to look at my eyes. She asked me a couple of questions then told me the reason for my dizziness and vertigo was from my sodium intake. What? I was immediately pissed off and upset, and I let Dr. Song know. She didn't ask me anything about what I eat. If she had, she'd know that I rarely eat processed foods, and I actually look at labels of food almost obsessively. She kept saying, "I can't imagine what you're going through". She referred me to get an MRI, "just in case", but told me to lower my sodium. 10 minutes later, I was on my way out of an appointment I had waited 3 weeks for. I wanted an answer to why I was dizzy and had vertigo. I am otherwise healthy, so assumed my symptoms were due to an inner ear issue. I went to the MRI, but didn't expect what was about to come. They told me I would hear from Dr. Song in a week, unless they had found something. Dr. Song called me the next morning. She said, "yah, um, you have a brain tumor". WTF? And again, "I can't imagine what you're going through" with the same sincerity as before. None. I'll never forget that conversation as long as I live. Nobody wants that call, and I won't bore you with the details other than to say that I am recovering from the serious and painful ordeal of brain surgery, but Dr. Song's bedside manner was absolutely awful at the worst time in my life. I would dissuade anyone from seeing her. I had actually written a letter to the medical director of the clinic conveying my experience, but threw it away when I found out about my brain tumor. I had other things to worry about.

I love Dr. Song, she has been doing small procedures on my face for about two years and I have…read morenever had anything but great results. She is a sweet lady and makes you feel right at home when you are with her. She recently did a laser treatment to my face to decrease brown spots due to sun and age as well as blood vessels that like to show up out of no where. I truly recommmend her, and will never go anywhere else. I love, love, love her!!!

I spent more time finding the office and filling out paperwork than with the doctor. It seemed as…read morethough the cause of the medical emergency I had couldn't possibly be right. I won't be going back for a follow up.

i scheduled a surgery 3 months out. 1 1/2 weeks out i thought it was funny my insurance hasnt…read morerecieved a preautherization fourm yet. i called to find out they didnt have it scheduled in the system. it was only scheduled on my physical chart. Turns out now i cant get it done on my original date. i would not recomend this place at all!!!!

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

I have had several appointments with Dr. Ryan Stern. He is a great doctor. He really listens to his…read morepatients and makes sure you understand your options. He personally calls patients for follow ups prior to surgery. It is true that appointments never start on time, but it is because they talk to each patient as long as needed, rather than rushing. I also trusted Dr. Stern to perform surgery on me. I haven't had issues with rude staff. I have been to both the Auburn and Federal Way offices. Both have ample free parking. I plan to recommend Dr. Stern to friends and family.

Great staff and even better doctor! I came to this clinic for a second opinion and I regret not…read moregoing here from the get go! Dr. Stern is amazing - from his knowledge to his bedside manner. 10/10 would recommend!