Jess was my hairstylist. I scheduled highlights, toner, wash and blowdry. She was professional, kind, and went above and beyond to make me feel heard by addressing what I wanted the result to be like. I prefer stronger face framing highlights and she achieved it to perfection. The salon was clean, organized and really comfy. Music and aesthetics were gorgeous. Definitely will be going back to same stylist and salon for other services. A+ 5 STARS read more

Jess does such an AMAZING job!!!! I love this salon! I get my nails done here by EStephanie and my hair by Jess and the girls are just soooo amazing!!! My son gets his hair done here also and he just LOVES it here and they do such an amazing job!!! I wish I could give them more than 5 stars!!! read more

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Jana and Estefania are an incredible team, and they did an amazing job on my hair and make-up for my wedding as well as the hairstyles for all my bridesmaids! They were professional, helpful and experienced. My bridal party and I were new to professional hair and make-up, but Jana and Estefania made us feel comfortable and confident. I highly recommend Jana and her team for your bridal needs! read more

Love how they do my hair and nails! I have gotten some of the best colors. I did an oil slick and it turned out amazing. I highly recommend these girls. My son also loves the stylists. He refuses to go anywhere else. read more

My wife goes here for her hair and has always raved about it and always looks great after leaving there. After months of me complaining I hated not having my own place to get haircut, she got me an appointment with Jen. I have not complained since. Friendly staff, Always busy, but they do great job on my hair. No wonder they have a ton of regulars. read more

Simply horrible experience. I really thought I was going to a better salon when I chose Cocoa Bay. I saved for a whole mother daughter experience. We were both scheduled for wash, cut, color, highlights and style. After 7 hours we left with wet heads as we were late for our next appointment. The stylist refused to listen and instead kept saying "trust me". When it was pointed out that the color my daughter wound up with was nothing like the photo the girl seemed shocked. Then came the excuses. "Oh that picture is photoshopped" Well if you weren't able to do what we showed you you should have said that before you destroyed a young girl's hair!!! My color looks terrible after only 2 weeks. Instead of being gray it's now yellow. The manager was beyond rude to my daughter. We eventually got our money back but honestly it wasn't worth the heartache. My daughter will now have years to work to grow her hair back and needs to cut off a significant amount of her once beautiful length. My honest recommendation is to skip this place and find another. read more

I went here because I had a gift card. I often get facials and figured I would try them since I wanted to use the gift card. The owner did my "supposed" facial. She barely spent any time with me and didn't even have facial products! She basically washed my face a little with what was probably hand soap, then picked at it some leaving my skin red and irritated. She tried getting me to schedule multiple visits in order to "help my skin" and claimed she would be getting a high end line of facial products. Don't advertise and schedule people for services you cannot perform, that's just dishonest! Then, with the money remaining on the gift card I decided to get a manicure and give them another chance. What I got was PATHETIC to say the least. The owner had a really young girl do my manicure (I wouldn't be surprised if it was her first manicure, and there's no way she went to school for it.) She was probably hired to answer the phone and schedule appointments. The girl was really nice and talkative but when I left it looked like my 5 year old niece had done my nails. What a waste. Also, prior to getting that gift card I bought a month of tanning since their location is close to the school I went to and I figured it would be really convenient. I went in their tanning bed like 3 times and realized I was starting to tan but I had a white "line" (untanned area) going up the side of my body! Obviously, the bed/bulbs were not up to par and definitely not in working order. I informed them and nothing was done (such as reimbursement or compensation.) I figured that they are obviously not checking their equipment and therefore it was unsafe. (Well more unsafe since tanning ages your skin and can cause cancer.) I never went back to finish the month of tanning I paid for. (Which was better anyway since it's very harmful.) I only went back because of the gift card and I was trying to give them the benefit of the doubt, what a mistake. This place sucks, I had to give 1 star because yelp doesn't let you give zero stars lol. read more