Today I dropped in on the spur of the moment to buy a pair of slippers after getting a pedicure. I got wonderful service from Naomi who helped me find a stylish pair of slippers that are so comfortable, I love my new slippers! Thank you Naomi and thank you Island Sole! I will definitely be back to buy another pair of slippers with you. Great selection and great pricing. Mahalo! read more

The customer service agent there today is AWESOME!!! Very friendly and helpful! She was very knowledgeable about products!

Wow this store has the CUTEST product! And better yet it's a local company!!! Definitely coming back to visit again!

Naomi was so friendly and helpful. Was patient with me after trying out almost every Sandler.

I came for shoes and the salesperson was so helpful. Large selection and great prices.

First time visiting and this store caught my eyes. There's so many unique gifts that can be customized. In addition, most of the items are locally crafted and beautiful!! read more

Naomi was amazingly helpful and sweet! Love my new shoes! Awesome store and atmosphere! Come here.

Naomi have been super friendly and super helpful with finding the right slipper for us. I highly recommend this place if your looking for your island slippers/shoes. read more

Naomi!!! Thank you for showing me the perfect wedge!!!! I know I will love them! Thank you I know I will be back!

We had a great time making cute custom signs here and Carlson was super helpful with the designs (and being patient with our indecisiveness ha!) Highly recommend a stop in here! read more

Naomi helped me find the perfect Birkenstocks! Super nice and very cute store! Would come back for some more sandals

This store is the best!! Sooooo cute. Make sure to go when Carlson is working. He is so helpful and a genius with putting the LBLs together. Mahalo nui!! read more

The best slippers I've ever had in my life. Seriously. (+) Thank you Island Sole! Why wasn't there a store like this before? I remember having to go from T&C to HIC to etc etc etc trying to find the right pair of slippers. Island Sole has all of the major slipper brands--They are bound to have something to suit your feet. (+++) The customer service was like...Nordstrom, except local. It was really cool! Someone immediately came to help me out as soon as I walked in the door. After a brief chat and looking at the pair of Reefs I was wearing, he pointed me towards the Olukai section. He took down pairs of slippers for me to try on, had me walk around, and told me which slippers were good for which activities. I tried on some cork wedges and he said, "Ho! You came tall!" Haha, it was a really fun experience. (+) Regarding the slippers I bought--please please please try on a pair of Olukais. I thought my Reefs (with arch support) were comfortable...but the Olukais totally blew them out of the water. Orthopedic footbed and arch support? Yes please! My feet were in LOVE. Helpful salesguy told me that the designer is a local guy who used to work for Nike. They were totally worth the price I paid for them. They are handstitched leather and are BEAUTIFUL. Overall, awesome customer service, wonderful slipper selection for ladies, guys, AND kids, and a wonderful collection of Olukais! I'm definitely coming back, hopefully to convert BF into an Olukai wearer as well. Buy Local! read more

Being a chef, I always thought my first Yelp review would be about food. As passionate as I am about food I'm also passionate about a great customer experience. This was my first trip to O'ahu and I was looking to upgrade my rainbows. Kayla was there to help me out. She had great product knowledge of the entire store, but most importantly her level of customer service was really what made me want to write this review. She has that aloha spirit that made for a great shopping experience. I was stoked to hear Island Slippers are hand made right there in O'ahu. Kayla mentioned she had a chance to visit the factory and they're still hand stitching all the slippers. Not only are they super comfortable, they have great arch support, and when you wear slippers as much as I do this is huge. I was sold. Now, if you're wondering if I would go back, the answer is yes! I went back to buy three more pairs of the slippers to take home for my family, and yes Kayla was there to provide awesome customer service. Island Sole - Ala Moana you guys rock - Kayla - Mahalo!! read more

I am a die hard Havaianas fan. All my slippers are Havaianas. They are extremely comfy, so soft and cushy! Plus they are simple... and look good with almost anything. Who doesn't love slippers? "flip flops, thongs" whichever you prefer ;] So I basically used my last "neutral" colored pair of Havaianas up til the strap fell out every time I used them, hahahaah. Definitely time for a new pair! I was a little sad because this store didn't have as wide of a selection of the normal wider styled slippers... but they did have a lot of the slimmer style! Matte and shimmery/metallic ones with cute charms or rhinestones on the straps! The only thing is I have wide feet so the skinny slippers don't look too flattering on me. I ended up getting the brazil styled one in gray! I was happy :) & I got my sister the cute skinny style in a shimmery gold. They even have cute charms you can purchase separately to bedazzle your slippers, so I got my sis a cute pink skull! She's gonna love them! The customer service was awesome! The lady was super friendly! Helping me find sizes and giving advice on colors. Very sweet! The prices are a little up there, but average for the brand! The store was clean and easy to navigate. I'll definitely be shopping here more when I need a pair of replacements, or a new color! read more

We had Juana Mae wait on us to purchase a pair of OluKai loafers. Great service and product knowledge. Juanna Mae knew which shoes run big and which ones run small and she was able to help my boyfriend find the right size and right amount of arch support for his feet. They also carry Reefs which I have recently been introduced to. As a dancer, I am always looking for shoes that are nurturing my feet when I am not wearing dance shoes. The Reefs give a litle arch support and are so much more comfortable to walk in and to cool off the doggies after a rehearsal. It's so nice to have professional well trained salespeople help you with your purchase. Thanks Island Sole! read more

a great selection of slippers and other sandals. Sanuk is pretty much my favorite brand, and they have a wide variety available. The two guys there, Malkum and Barry were really accomodating, even though I can be a bit picky and difficult sometimes. I really give them thumbs up for the service. I would rather support a local shop than pay a national chain. I think the prices are a bit high though... but my Sanuks lasted two years of daily wear. read more

Great service! Walked in looking for Rainbow sandals and walked out with more comfortable, less expensive OluKai sandals (even though they also had Rainbows). Went back to purchase some Vibram's and had another great experience! read more

Looking all over the island for Birkenstocks. Only place I can find for the Wife. Naomi is very helpful. Great customer service. Lots of styles available. read more

I felt like a kid in a toy store. Wonderful item selections for gifts that I ended getting some for myself as well. Customer service was fantastic. My items were wrapped with care knowing I had to pack them and had a flight out that afternoon. I will no doubt take another flight out and return for more goodies from them. read more

This is a cute little shop! You can make custom surfboard signs for friends and family. A great place to shop christmas and birthday presents. read more

It was my first time ever visiting Island Sole in Ala Moana. Employee Justin had the most amazing customer service. Not only was he friendly but was able to answer all my questions and he was knowledgeable on all the products!! Bought me some frames and several pairs of Olukais and Reefs. Thank you Justin and Island Sole!! read more

Very clean store ! Welcoming employees always ! Carlson was very helpful with finding sizes ! Recommend coming here to find Olukai sandals

Terrible customer service. I went in tonight to buy a pair of sandals. The girl behind the register was wrapping up items in bubble wrap for another customer. I understand that she was the only employee in the store, but I was waiting patiently for 10 minutes by the register with sandals in hand--she didn't acknowledge me once. A simple "Sorry, I'll get to you as soon as I can" would have been fine. But she didn't say a thing. Left in frustration and bought the same pair of sandals online from another store. Would love to support local companies, but without "aloha", I might as well buy online. read more

Great selection of shoes and their styles seem to change often. I love Sanuk from Taiwan and they have plenty off them as well. Their prices are actually pretty reasonable compared to some other places on the island or in Waikiki so that's good. Ala Moana gets crowded tho so weekdays are best but the location is really good do you don't have to fight too many crowds. read more

Happened to be walking by. Left with three pair of gorgeous, comfortable shoes. Great selection. Nice prices. Good service. I've had compliments on all three very different styles ~ flats, wedges, sandals. My fiancé could not believe I was buying shoes (rather than flip-flops) on a trip to Hawaii. So glad I did. read more

great service and efficient staff! always a returning customer! :) only place that i buy my birkenstocks!

awesome store , awesome products . went in to look for olukai shoes, found the perfect pair.

Awesome selection of slippers. These are high quality slippers so expect that reflected in the price. I love that I can find what I need in this store and the customer service is great! Will definitely return to this location. read more

You gotta love Hawaii. They wear their slippas (aka Flip Flops) everywhere, including church, weddings and funerals. There is a humongous selection of Slippas. They cost more than you standard ones because they carry the high end brands. If you don't have slippas, then ya need to come here to get yours. read more

The staff is friendly and approachable and have a grasp on their product information. I will admit this place is over priced, but they offer a wide selection of slippers and other foot wear. I did buy a pair that were defective, but they were exchanged no problem with no questions asked, now that is customer service at it's best! If you find yourself uncomfortable in your shoes while in Hawai'i, you need to check this place out. Island Sole ya'll check it. read more

I had to exchange a Christmas gift for a bigger size, but ended up with an entirely different style. I love this store. The slippers are a little more expensive than I would normally spend on myself, but if you're willing to splurge a little, these slippers are more than worth it. I bought two pairs and they're good quality and so so comfortable! The sales staff was friendly and helpful. I could tell they try to go the extra mile for their customers. I'll definitely come back to this store. I really want to get myself a pair of Tom's heals. Also, liked that they even have brands/styles that partially support good causes. read more

The pregnant wife needed to find comfortable sandals ASAP because her feet were swelling while we were on vacation! We came here and within 2 minutes she found what she was looking for. Not exactly cheap at about $30 but worth it. Workers were friendly and helpful. read more

Local products here. Normal slippers and those with orthotics. Footwear is comfortable and stylish. For those that need orthotics, they are available here. More selection than Step Ahead, feel better and cheaper than Step Ahead. Barry provided excellent service as well. read more

Can I just say I love love love this store? I love the different slipper options. Some are pricey. But you do get what you pay for. And you can definitely feel the difference from the Wally World or Old Navy ones. I love my Olu Kai's. I haven't work shoes for 2 years. And I consider myself a fashionista. I can still look cute and be stylish and not wear shoes!!! The workers are so freaking amazing. One time I went in and a Lei helped me. She gave me tips on which would be good for work and arch support. There was this other chick Ashley. She convinced me that wearing the "guy" Hawaiians were fine. Sorry the men's ones are better styles and prices. And when a gal named Carol rung me up, I asked her where I could get car insurance. She gave me a referral. Even the concierge at my hotel didn't know how to refer me some insurance. Definitely will send all my friends to this store. read more

Great selection of Rainbow slippers and got 5% off for checking in with yelp. Very helpful customer service as well.

The sales clerk Bubbles was a sweetheart and great representation of Island Sole. She was very knowledgable and made me feel comfortable with my purchase. Five star for great products and service. read more

Love the selections but customer service was next to none. I was looking for a new pair of Havaianas. I was hard look for my size in the styles that I wanted because I had my two toddlers with me. Instead of greeting me or asking if I needed help the two sales associates just kept talking by the register. There was no one else in the store at the time either. I decided to leave and go to Macy's where I got the Havaianas I wanted for nearly half the price. read more

Gerrie was amazing! Excellent service and wonderful personality. She had me try on 4 pairs and made sure I was all taken care. She made sure I found the perfect pair and explained what the differences were between them. read more

Great service, Best selection, Friendly and knowledgable staff! I'm all about good footwear, I'd rock slippers before shoes any day! I even wore slippers in Haleakala Crater and they survived more than I did! Awesome experience at Island Sole. They recommended a great pair that is comfortable, has great support and is lasting. I Highly recommend! read more