Fantastic appointment with Nicole. She was so friendly and very knowledgeable. Great personality…read moreshe did a very thorough job. It's always a little awkward getting a wax, and Nicole helped keep the whole experience very professional and fun

Had a monthly membership and for a while, I was going every month. Then I didn't go for a few…read moremonths which became more than a year. I looked at my credit card bill today and the price increased over last month with no notice. When I called to cancel, I was told you have to email the member email and wait a month. If you get charged again then you can come in one last time. WHAT? Looked at the website and there is NOTHING in their Terms and Conditions or anywhere on the site as to how to cancel. Called the corporate office in Jacksonville and was told again that email is the only way. There is only one person who handles the cancellations and he doesn't have her phone number. She calls him directly but he can't call her. This is the most ridiculous way to handle cancellations I have ever heard of. Great gatekeeping.

Had henna done for my wedding. She did an amazing job! Every person that saw it raved about how…read morebeautiful it was. I would highly recommend her to anyone!

I never thought the day would come that my eyebrows would be well-groomed again... for half the…read moreprice or even less (and I was outraged Palvi would only charge that amount, when the other eyebrow threading places would charge so much more and do a horrible job). Do NOT get eyebrow threading at the Fashion Square Mall or Downtown Mall. I made this mistake when I first moved to Charlottesville two years ago. Make an appointment with Palvi first! As a result of a bad eyebrow experience, it prompted me to grow my eyebrows. Didn't tweeze, wax or thread for almost two years! I had full eyebrows when I had them done with Palvi, she cleaned 'em up, shaped and kept it thick. I also have to mention that my face has a significant asymmetry, but now that my eyebrows are even! My facial asymmetry is less noticeable! I'm emphasizing the full eyebrow thing disclaimer because most people would maybe think over plucked eyebrows would magically look okay... usually the issue is not with the business... it's with the client's high expectations.

Professional and quality in service. Responds via text, would recommend to all. 10/10read more

Went to this shop on a Sunday and waited for 15 minutes for it to open hoping I would be first in…read moreline only to be told that it was appointments only and that I couldn't get a haircut and to go somewhere else. I'm not from here and didn't know of anywhere to go since I found this place on Yelp and it was one of the only ones open on Sunday. Horrible customer service will not return to this place ever.

I had such an awesome experience at Suzy's. She made me feel very comfortable and explained the…read moreprocess as she did it. I highly recommend her for any of your hair removal needs you won't be disappointed

Suzy is a dream! So easy to work with and professional. Her quality of work is by far the best I've…read moreseen. I am absolutely thrilled with my results for laser hair removal so far and have only had 2 treatments! Can't wait to see the final results. Couldn't be happier. Highly recommend!

Laser hair removal is definitely an investment, and getting my laser hair removal with Mika at…read moreAbout Skin is an investment I'm so glad I made. I am glad to be working with Mika as she is a local business woman and not a big chain company, she also very kind and knowledgeable of the science behind her services. I've been doing the lasering of my legs, armpits, bikini, and stomach for nearly 5 months and I am happy to report that the results are very real! I will also say that the laser is less painful than waxing. There was a period about midway through the laser treatments where I thought it wasn't going to work for me, but now I see that that is totally not true. She also has two little dogs that go everywhere with her!

Mika is wonderful. She uses one of the best machines on the market for laser hair removal. Do…read moreyourself a favor and don't fall for expensive, ineffective IPL laser treatments a lot of places in Gainesville offer. Not only are they more expensive, but they are also mostly a gimmick. Mika treats each person more than a customer and genuinely cares about each one of them. She definitely goes above and beyond all the time, don't hesitate to pick her.

The entire staff is warm and inviting! From the greeting, to talking to Kim in the exam room. I…read moregladly drive the 45mins to this establishment for treatments.

Great Staff! Great Results! I have always been happy with…read morethe services they have provided to me.

Just had my first massage with Chane. I have never felt more relaxed during and after my massage !…read moreShe was warm and welcoming upon arrival. I had a significant amount of tension built in my neck and not only did she significant improve my pain but also .... I can now move my neck! I have never felt more relaxed in my life than with Chane . She described rebalancing my body from a chakras alignment perspective and boy was that impactful!! If you just need to step out of your body and reset , she's your girl !! ‍

My daughter pre-paid for services and then was told that Dr.Karen West had an arm injury and all…read morefuture pre-paid appointments were cancelled. She requested a refund and has been repeatedly told by Brittney Fender and Ivette Bravo (office manager) that the refund check is in the mail. Yet it never arrives. This has been going on for 4 months. FRAUD! SCAM!

Always use this place for special occasions. THIS SHOP PLAYED Christian music the whole time at a…read morevery relaxing volume and made it so much better and calming getting a cut. Inside is verry clean and well mantained. If you want to relax and laugh while getting a hair cut i recommend this place!!

Excellent cuts. A bit of a weird set up, some people only do appointments two people only do…read morewalk-ins. Be prepared to wait.