I visited Cocoon Day Spa in Rockridge for a model lash lift service and it was a great experience. I believe the aesthetician was Susannah and she was training someone new (although I forgot their name unfortunately). The service was thorough and I thought they took their time to make sure my lashes looked nice. I will say I did expect a little more information on the different steps during the service or some aftercare instructions. Regardless, I was happy with my lash lift and the results were better than expected. While I have visited this spa for occasional massages and facials in the past, I'd consider returning for lash services in the future. Customer service was friendly and attentive and the spa is cozy and modern. The check in and check out process was easy and efficient. The location is convenient and easy to find. There is street parking available but this can vary depending on when you go. Alternatively, you can also park on a nearby street and walk over. Overall, a solid spa with plenty of services and spa treatments. Worth visiting if you're nearby. read more

Went in for Sugaring. Susannah was great! Very professional and beautiful results. And they have discounted packages during the month of July. Check if there are discounts. read more

Back in the day, this was my go to spot for waxes. I went consistently enough that the place that I would get regularly waxed at, stopped growing hair. That was probably one of the best things about this place besides, they're overall ambience and calm environment. It is also very clean here. I've been to a couple of other places, but this is my regular spot. If for any other reason, I just wanna get like a touchup I would definitely come here and pay the higher price point and get professional service here instead of going somewhere else and paying less but getting subpar service. They also give you numbing spray which is super helpful and other great tips to minimize hair grow growth. Totally worth it and highly recommended! read more

I've been coming to Cocoon Day Spa Oakland for a couple years and have consistently received excellent service. Extremely sad Kelly left, but Ashley V. has more than filled her shoes. Dermaplaning was gentle and thorough and the Nourishing Facial (with the most luxurious massages) was amazing. Highly recommend! Tip: Seasonal packages are 20% off and worth the up front cost if you can swing it. read more

Today was my first time going to cocoon day spa for waxing. I used to go to another place but the quality just wasn't up to par for me. I would still have hair leftover. My girl KRYSTAL was such a DOLL! She was super quick but always checking in on me to see how I was feeling, in case I needed a break. We had great conversation but she also let me just close my eyes as well towards the end of the service. Nothing bad, sometimes I just tend to go mute haha and she totally respected that! And the best part of it all, she legit got every single little hair!! Thank you Krystal my new esthie girly! read more

Came here and was blown away by how good the service was. Krystal gave me THE BEST facial of my life plus a lash tint. I came out feeling like a whole new person. I'll definitely be booking with her for all my future spa needs! The space is clean and comfortable and the service was great! 11/10 read more

UPDATE: Customer service is amazing here. If you have any issues it is quickly resolved. Previous Review: Okay, so the actual place is really nice. They have a cute waiting area with tea and chocolates, making you feel really comfortable. Now, as someone who does Brazilian waxes, it is a hit or miss. The first time I went, my waxed was Rhiana. This girl was AMAZING. She is so easy to talk to and she literally got EVERYTHING off. And she would switch between soft and hard wax depending on how sensitive the area is. My mistake was assuming every waxer was like her. I have had 3-4 different waxers since then and non of them do nearly as well. While they are nice, they are quick to try and get you out. I have always had to finish the rest at home or go to another waxer. It makes it not worth the money. So honestly, it's a 50/50 with the waxers. Overall, I think I will be looking for a new place for Brazilian waxing. The quality can be a hit or miss, but the people are nice. read more

I got an oxygen facial and brow threading from Teejay and it was AWESOME. I recommend her for her careful, intentional, confidant quality of touch. Many estheticians are very rushed in how they touch your face but not Teejay. I really appreciated how well and gently she threaded my eyebrows too, this was my first time trying it and the results were fab, I'll definite return to her for that service especially. Lastly, the place is serene and clean, nice dim ambient lighting and delicious cold peach tea to boot. Thanks Cocoon. That was a treat. read more

FIRST THE PERSON: BRIANNA: I started going here at the beginning of the year. I was so happy with so many options for eyebrows and lashes but had no clue what I needed. I scheduled a consult with Brianna and she told me. And my wonderful and easy adventures with her began. She is consistently amazing, detail oriented, and a pleasure to see. She never forgets what I originally wanted. It's like the convergence of science and art with her! Now, THE PLACE: for a professional, this is a secret held on College Ave, at least it was for me. It is a very high, luxurious space when you enter. It's super relaxing, with tea & coffee. I can't emphasize the luxury of the place when you enter the treatment lobby. It's open SUNDAYS and later in the day which is very helpful to me. I LOVE how many different treatments they have for brows and lashes. The place makes it absolutely EASY for me to have a wonderful experience when I need it. read more

I came here to get a facial in preparation for my wedding. Such a cute space, very clean, organized and aesthetically pleasing. Vivian was my facial specialist and took such amazing care of me. I haven't gotten a facial since pre-pandemic, so my skin was in dire need of some extra TLC. I normally have dry, sensitive skin and Vivian was made aware of that. The whole experience was fabulous from start to finish! My skin felt so nourished, luxurious and glowy afterwards. Vivian truly knows her stuff and was super sweet, she kept checking in during the procedure to make sure I was comfortable. I almost fell asleep! That's how relaxed I felt. The results definitely showed based on my wedding photos! I'm super thankful to have booked an appointment here, it was a much needed pamper session to help ease wedding stress. Cannot wait to come back again and be treated like a queen! Thanks so much, Viv! I highly highly recommend booking with her if you want the best facial! read more

Cocoon Day Spa Oakland - Rockridge - Waxing Near Me - Oakland, California

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This was my first visit, and I booked a Brazilian wax after not having one in a while. I was helped by the lovely Cimma, who was an absolute angel! She was so calming, helpful, and did a fantastic job. Everything was perfect - the atmosphere, location, comfort, and cleanliness. I'm already looking forward to booking with her again at Cocoon. read more

This was my first time here and I saw Rhiana who I immediately connected with. She's truly passionate about skincare as a whole and educated me about a lot. I immediately booked with her again because of the education component. The location is also very convenient, clean, and serene. Can't wait to go back! read more

Today, my friend and I had scheduled facials. The neighborhood is really cute with lots of places to eat afterward. We are ecstatic with our facial results. When you make an appointment online it does ask for your credit card information. Nothing is charged until date of your session. Try to get there a bit early there is only street meter parking. Upon arrival we were quickly checked in and offered Prosecco with chocolates. I had a cleansing, extraction ( I will be honest this does hurt), hydration mist, and light chemical peel. My skin is prone to redness from rosacea. My technician made sure to address my skin sensitivity. After my treatment my face was just slightly red (but felt fine) glistening, and hydrated. The products they use smell amazing and feel buttery soft on your skin. Pro tip: currently on Mondays they offer 20% off services just make sure to add a remark when you make your appointment. read more

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First time client, came for a facial. Aesthetician was super rushed and technique was subpar -- this was not a master. Booked for an hour, 50 minutes in chair. Value and quality are not there. I responded to their post-service questionnaire with feedback but never heard back. So sharing here. Do not recommend. read more

I just had the least painful waxing in my 20+ years of getting waxed!! I've been coming to Cocoon for several years now, but this was my first time with Rhiana. She was outstanding! So friendly and knowledgeable! And her technique led to a relatively pain free experience (waxing will never be completely pain free). I also appreciated that she checked in on me every step of the way and genuinely cared about my comfort. Rhiana is my new go to person! read more

Had a wonderful massage and facial here last week. Both were amazing. Highly recommend.

I got a facial from Vivian for my birthday and absolutely LOVED it! From the moment I walked in, the vibe was immaculate and got the warmest welcome. The service itself was the most relaxing hour of my life, and my skin was glowing afterwards! 10/10, will definitely be back again and telling all my friends about Vivian and Cocoon! read more

Cocoon Day Spa Oakland - Rockridge - Waxing Near Me - Oakland, California

Thank you Cocoon for another amazing experience! Brought my Mom this time and treated her to a Brightening Facial which she loved! She was also amazed at the array of wonderful high end skincare products offered. They say it's the little things that count and their details show - and even how they offer glassware for water to not only be environmentally conscious, it also adds a high end feel. Felicia did my dermaplane and hydrafacial express and her experience showed! You don't want to trust just anyone with a blade on your face! Teejay did my Mom's facial and she couldn't stop talking about the facial massage and care during her whole experience. Thank you Cocoon! read more

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There is an online appointment program where you pay first! So just know that.... It's nice, but if you're a walk-in you may have to wait. The staff is nice and have a very mellow attitudes! There's quiet spa music playing the entire visit, which is so calming!!! The prices range from $$ - $$$. My person was professional and helpful during my wax!!! The rooms are very clean and well lit! Street parking. Very clean restroom! read more

Beautiful and cute day spa in a great neighborhood. Lots of street parking with meters. You go inside and you are welcomed right away. The inside is cute with a lounge areas water, and they had chocolates! I booked a 90 min deep tissue massage and a facial. I had the massage first. I can't remember my massage therapists name but she was just ok. I would give the massage a 3/5 for a deep tissue. I wanted more work on my neck and just didn't feel she went deep enough. After the massage, they told me to move to another room for the facial. I was already undressed and then the therapist realized I had another appointment after and got me a robe and slippers, would've been nicer if they knew that and gave it to me when I checked in. The facial was with Jessica and she was amazing! Super friendly, knowledgeable and asked me questions to get to know my routine. I loved how attentive she was in looking at my skin. I got a 60 min customized facial. My skin felt great after and within the evening my dead skin peeled off gently like a flake. My chin which is normally really greasy had a few zits pop up after the facial, I think the gunk had surfaced from the facial which was great to get out. Id rate my facial more like a 4-5 out of 5. Much better than the massage and would come back! They have lots of products outside and Jessica helped me look for an exfoliant to add to my routine. The total visit was pricey. It was $215 for the facial and $215 for the massage. Id say be prepared to pay top dollar. The facial was worth it for the price but not the massage. Friendly staff though overall, cute spot, and hope to come back for a facial! read more

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I was going to be on a work trip in the area and my friend/coworker and I decided to schedule facials at this establishment. I scheduled a customizable facial with Kelly. The spa is located in a gentrified area that looks very cute. The inside of the spa is beautiful and relaxing. While I must say this was one of the best facials I've ever had, I want to stress that you communicate with your esthetician to make sure you are both on the same page about your treatment. As I mentioned, I was on a work trip dealing with many people; I told Kelly this and she told me I would not have any down time with the service I was getting. Unfortunately that was not the case and I'm not sure that I was clear that I would be dealing with many different people within the next few days. After our facial, we walked down the street to grab dinner and maybe two hours later, I began to feel my face feel hot and a burning sensation. When I looked in the mirror, I saw all the redness and I knew I was in trouble. I'm not sure if the "subtle chemical peel" that was not so subtle caused the issue but by the next morning, certain parts of my face had developed scabs. I had to cake on makeup to cover the scabs while I worked everyday, but by afternoon, my chin area would begin cracking from the scabs/talking and the excessive buildup of makeup to hide the scabs and I was trying to coverup again. My skin issues really put a damper on my work trip. By the fifth day, my skin was glowing but I was home by then. I would have done this service on the last day of my work trip had I known of the outcome. I am happy with the result of my facial and continue saying that this is one of the best facials I've had, I just recommend that you talk to your esthetician clearly about the type of service/results you want. read more

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I've been seeing Vivian for facials for a few years now--first discovering her at her previous spa and following her to Cocoon, and I'll likely continue to follow wherever she goes! She is truly the best. Vivian makes you feel completely pampered and genuinely cares about ensuring you achieve results you're thrilled with. Beyond her exceptional talent and expertise, she's simply a kind and wonderful person. I always look forward to my appointments with her and leave feeling like a million bucks every single time! I also love all the skin products Cocoon offers- high quality products and machines make a big difference! read more

I had an amazing experience with Vivian for a facial. I have sensitive skin along with a handful of other concerns that I was nervous about and her knowledge/professionalism made me feel very comfortable. I felt well taken care of as she walked me through the service and products she used. The facial and ambiance were so relaxing, loved my skin after the service! I highly recommend Vivian at Cocoon! read more

I have had several experiences here at the Rockridge location. Two waxes, a brightening facial, and a brow tint. The lobby and the room (even the bathroom) are very chic and calm simultaneously. Very cute decor and very "instagramable" as some may say. They follow all necessary CDC guidelines for COVID-19 so I felt safe knowing they were safe. The staff is super sweet and helpful and I am already a repeat customer, so l will definitely be back. Brow tinting: I would recommend doing your research of how much you want them to be tinted. What color? Maybe bring a pic of what you expect? I went on a whim like "why not" and hadn't done that research and I dunno what I expected it my brows looked the same after. Maybe had a slight tint. It two weeks later they look the same. Not blaming the establishment, just know what you want so they can properly give you the results you want :) read more

Cocoon Day Spa Oakland - Rockridge - The inside of the room - Waxing Near Me - Oakland, California

I visited Cocoon Bare Day Spa for the first time yesterday. I had a Groupon for a facial that included a peel, dermaplaning, & an oxygen shot. It was a really great experience! I worked with Asia, who was very skilled, knowledgeable, and a great communicator. Hygiene and cleanliness were on point. I felt very well taken care of. I was very pleased with the high quality of the products that were used and the equipment was state-of-the-art. I felt like the facial did wonders for my skin, which had been deprived of professional help for a long while. Asia was really the best. I give her five stars. The space is clean, spacious & they are VERY COVID-conscious. I give four stars because there was a pretty strong scent of something that I'm sure is meant to be pleasant, but was mildly irritating to me. I have some environmental sensitivities and I prefer scent free environments. That being said, all of the products that Asia used were either unscented or scented with essential oils; very clean. read more

My coworker mentioned she was getting a spray tan for the holiday party at the end of last year and I thought why not. I called to make an appointment and got one the same day. Since I was planning on this, I made sure to be prepared for my visit. I still wasn't sure what to expect. I arrived and was greeted by Kim, who broke it down in a funny way and made me feel comfortable with how to pose. She was about to get all personal, so it was nice to break the ice beforehand. I went for a natural look, which at first looked a little reddish but the color is still settling in. After about 8-12 hours, I took a shower and the color had settled into a really nice summery glow. I was really pleased with my results and the Kim's service at Cocoon Bare. read more

Cocoon Day Spa Oakland - Rockridge - Spray tan, right after I got it. - Waxing Near Me - Oakland, California

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I have been going to Cocoon Day Spas for years in SF, so decided to also go to the location in Rockridge when I moved to the East Bay, and I am not disappointed. I have done many services, mainly waxes and lash lifts. I request Rochelle--she is the best. I appreciate that she is FAST and does a great quality job. I would recommend this Cocoon location (and Rochelle specifically)! read more

I've been to this spa a few times and had only had a good experience once. You never know the quality of the person you will get and this last time was just another way overpriced time with a lot of disappointment and pain. My facial was cut short and continually disrupted with the aesthetician going in and out of the room, my waxed, laminated eyebrows are full of red scratches and cuts, and my lifted eyelashes have no lift. I won't be going back. read more

Cocoon Day Spa Oakland - Rockridge - Cut up and raw from wax and lamination. I'm seeing more skin areas that were damaged as scans are forming. It's awful. - Waxing Near Me - Oakland, California

I've been going to Coccoon for years mostly In their city locations , but now that I live in the east bay it's easier to come over here ! I've gotten Facials, massages, spray tans , eyelashes, nails , everything I've had has been great ! Relaxing and beautiful I love coming in and also a great place for gifts ! read more

Brielle is a wizard. I have been getting sugared for 15 years and thought I couldn't be surprised by an aesthetician. She removed more hair in less time leaving my skin the least irritated of near any sugaring I have ever had. Usually when I ask for a lip sugar the aesthetician recommends I use soft wax instead because not all of the hairs will come up. Brielle sugared my lip leaving zero hairs behind. Anyway she rocks and this salon is a gem. read more

I love this place! It has a very relaxing , calm atmosphere. I come for threading and for waxing services with Rochelle. She is the best! She is very thorough, quick and professional. She is also understanding and welcoming. I have seen her twice now and am always happy with the service and have already booked with her again. read more

I've been seeing Rochelle for sugaring and eyebrow waxing for a bit now and she amazing! I don't know how she is so fast but also does such a good job. Makes you feel at ease and is very friendly. GooOverall, Cocoon is very relaxing feeling and clean. I'll be continuing to return and highly recommend Cocoon overall, and especially Rochelle. read more

I have been going to see Rochelle for my Brazilian for over a year now, and she is AMAZING! I have been a LONG-TIME waxer, and Rochelle is hands down the best I've ever had. I would follow her to the end of the earth! read more

I had my first facial here done by Vivian, I didn't know what I was ordering and originally booked a higher priced package, but she was honest and suggested a more simple package that was much less expensive. I'm a washing face with water only type person and didn't even realize how dirty my face could be until I was done. It felt like new ski. read more

Cannot say enough about my positive experiences here. I absolutely love this Spa! Yes, it's a little pricey, but definitely worth it. Teejay, has the hands of an angle. I have never felt so pampered during a Spa Treatment. All of my sessions were informative and relaxing. Every step of the way TeeJay illustrated what products she was applying and how it benefited me. Luxurious and relaxing experience from start to end! I will be returning for the 4th time. read more

I've gone here for a few different services and have worked with TeeJai. She's very knowledgeable in what she does. Would absolutely recommend her to anyone read more

Rochelle gave me the best facial I ever had! She does the perfect amount of chatter to make you feel comfortable but also enough quiet time to relax, she's also soooo knowledgable! The receptionist is also so accommodating, i love it here! read more

I always have a great experience when I come here. I've come in for massages, facials and waxing. The O2 facial with Vivian was amazing. Every step of the facial she was great and my skin felt so clean and rejuvenated. read more

The ambiance is nice in this here. Check in process is seamless and they even offer a little bubbly if you desire while waiting for your esthetician. I also like that they run special packages multiple times a year such as buy 4 sugars get 1 free. I choose to get sugared and lash extensions done by Vivian. She does an amazing job and takes her time with her clients. When it comes to lashes she definitely listens to what style I want and is able to replicate whatever I show her. I refuse to go to anyone else. Definitely recommend this location. read more

Purchased a Groupon and was instructed to go back to Groupon to refund since I didn't want to start a profile and leave my cc on file. If this is a requirement it should definitely be included in the Groupon terms. Now I have to contact Groupon for further assistance. Terrible. read more