Final journey has my highest regards these folks from start to finish treated us and our dog with…read morekindness and respect and understanding our beloved pet was cremated in just one day which also made things a little easier by having her home sooner. I wish to thank all involved in helping us thankyou

WARNING TO ALL PET OWNERS!!! DO NOT USE THIS COMPANY!!!…read more Between the dates of November 2nd and the 10th 2022, I entrusted WARREN MOONEY'S company, FINAL JOURNEY, in NH, with the care of a beloved pet that had passed. I was advised by the East Boston Animal Hospital to contact Warren Mooney the owner of Final Journey in NH, to discuss a request. I then contacted, Warren over the phone, I introduced myself to him and told him that my family and I have been long-time customers and have been doing business with his company for over a decade. Specific instructions were given to Warren that involved dispersing the remains into two individual containers and that he would put some remains aside for an amulet. Additionally, I was told that there would be no extra charge for my specific requests and I took their word for it; considering that I have been doing business with them for a decade and never encountered any issues, I obviously trusted them. Upon receiving the remains of my pet, I was given two separate boxes but never received the small portion of the remains for the amulet I wished to fashion. I was also charged additional fees even though I was told that no extra charges would come up. When these matters were brought to WARREN'S attention via text, I was immediately met with a careless and arrogant demeanor. WARREN initially instructed me to utilize a hair dryer to melt away the wax sealing in order to retrieve remains for the amulet, something I was not going to attempt nor was it my responsibility. When asked about the extra charges Warren contradicted himself and just waved it away and continued to ignore this issue. I asked for a refund for the unknown fee and for not fulfilling the service as promised. Warren clearly shooed me away when he said he is "now going to spend time with his family". Warren seemed to be done discussing business with me and made me feel his word is worthless and he is a thief. I was appalled at his condescending responses, arrogant tone, careless and unprofessional way he handled my situation. I was upset at how he treated me and told him I did not care who he was going to hang with and not to forget that the pet owners are the ones that pay for his services, NOT the animal clinic. I then blocked him because I felt I would be met with greater hostility.  I contacted the East Boston Animal Hospital and explained my experience with Warren and that I did not want anything to do with him. Due to his severe lack of professionalism, I told them I would let all my friends, family, and colleagues know and warn other pet families NOT to use his services. I told the staff at the East Boston Animal Hospital that my family and I will NOT go through them for end-of-life pet care as long as they continue to do business with Warren and his company.  For over a decade, my family and I have been conducting business with Warren's company. This was my first encounter with him and I am extremely sad to now know this is what we've been dealing with. Warren's poor attitude was nothing short of rude, careless, and arrogant towards my questions and myself, he was completely uncaring and unempathetic regarding my situation and my requests. I do NOT trust Warren and I question his integrity. Throughout the years my family and I have been paying for our pets' end-of-life services, did he ever fulfill our wishes? After this encounter, I feel he did NOT. Unfortunately, there isn't much (if any) quality control or regulations for pet cremation services, which also explains his horrible demeanor, like he can and has gotten away with things.  I deal with customers daily and I would never respond to any of my new, long-term, past, or potential customers with such carelessness and arrogance. Some pet parents choose end-of-life services for their pets, and I truly respect that decision, so please take this as a WARNING and do NOT entrust your beloved pets with this shady guy and his company. I regret ever doing business with WARREN MOONEY and FINAL JOURNEY in NH. By the way, I saved all the text interactions between Warren and me!  The good news and to end on a positive note, there are other end-of-life pet service providers that have integrity, are professional, and actually care about their customers! Be sure to ask your pet's clinic to ensure they don't use this company and do your research to find a quality service provider. Thank you for taking the time to read this. Good luck!

Best vets in the area. The gentle, caring & professional way they handle the pet is comforting &…read morereassuring. Their understanding & kindness toward the pet parent are unmatched. A decade of helping me through each stage of my two cat's lives has been exceptional. The entire staff just wonderful.

Newbury Veterinary Clinic took care of our dog for 9 years. Exceptional care by a great staff…read more Dr. Cook is very personable and caring. She has always helped us make wise decisions for our dog. Our dog had succumbed to cancer this last week, and we feel lucky to have been blessed both with our dog and the care she received from Newbury Vet. Clinic. All the happiness and love our dog shared with us was in part because of The staff at the clinic. Thank you! We recommend them 110%

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

We have used Animal Heaven's services twice now. Marie is a loving soul who will treat your pets…read morewith respect. She also allows us to drop off our pet to her, saving the fees that the vet would add on to deliver to her. I recommend Animal Heaven in your time of sorrow.

This business is Heaven sent! We had to say goodbye to our sweet Bailey Girl on Monday, Marie the…read moreowner had us bring her straight over. I felt comforted, and nothing but love and professionalism. We received Bailey's ashes on Thursday. Now she is back home with us, right where she should be. Thank you to Marie and Animal Heaven.

I am VERY disappointed in vet services given at a cost of $1375 for one visit…read more My pet had stopped eating and drinking, and was becoming weak over a course of approx 24hrs, which required the vet visit. (My vet office was booked) I understand the initial visit is $300- as it is an Emergency small animal clinic, and my pet needed X-rays, bloodwork, a fluid pack, and nausea meds to stabilize him. FINE. All that made sense. -But I was told during the visit, that a first dose of antibiotics would also be given In HOUSE before he left- which wasn't, and I was not sent home with anti nausea meds to alleviate his vomiting issue prior to taking his antibiotics either! He threw up everything I gave him, wasted multiple doses of antibiotics, still not eating or drinking due to nausea. Called them the next day, only to be told if I drove there, they would give me some probiotics for free. Probiotics? I agreed, but said I'd need some anti nausea meds too, so my pet would actually be able to ingest the meds and not purge them back up again. So, It turned out I was not able to go pick meds up myself, but found someone who could. They get all the way down there(mind you this is a 2hr round trip commute), and they told the pick up person, that they were not prescribing anti nausea meds for my pet! That they wanted to continue with the protocol of antibiotics and probiotics! Seriously?! How am I supposed to have him keep the meds down? Not only that, but the probiotics they gave me, have to be mixed in with his water or food (which he REFUSES TO DRINK or EAT, BECAUSE IT MAKES HIM VOMIT!!!!!!!). Common sense doesn't live at this place I guess. Or- it seems, they just wanted him weaker, so I would feel the need to bring him back in for MORE Bloodwork and X-rays!! Because by then.. he could REALLY be in trouble! $ **** . ** RIDICULOUS! As far as I am concerned at those point, This place is only good for one thing, "Emergency Euthanasia"! [EDIT]- No thanks to SAVES, my pet is FINALLY starting to take water and broth without vomiting! I had to find an alternative anti-nausea medicine on my own, because they wouldn't give me a script for it, Otherwise my pet would have starved to death due to an unknown type of infection, because he couldn't keep the antibiotics down!!!! Highly Dissatisfied! Would NOT RECOMMEND this place- unless your vet office is closed, and you need to have your pet euthanized!! -and their examining rooms seem to not be cleaned after every visit!! Hair all over the floors! HONEST OPINION!

After hiking with Lily, our Golden Retriever, on Saturday we noticed she had 4 small quills…read moresticking out of her nose. We did some quick research and called SAVES. They suggested we come in. This was our first time at SAVES. The place was very clean and the waiting area was large. We gave out information to the receptionist & sat down to wait but it wasn't busy. Someone came out to talk with us. She went back to check on a room. When she came back to take Lily, she was calm and efficient. Lilt went into the exam room and came back in a short time. No Quills! They said the quills were quite small and it was no problem. There was no charge! Thank you SAVES.

I've had 3 pets cremated here. The are very kind and sympathetic. The day we came in they were…read morehaving a service for a K-9 officer's dog. We had a Hamster a rabbit and our dog cremated there. I highly recommend them.

I can't thank the staff at Greener Pastures enough for their excellent service, care and…read morecompassion. Putting your beloved pet down is traumatizing enough but they were very helpful and comforting. I worked with Marjorie and she was amazing and helped me through the process. She delivered my baby's ashes in a beautiful carved wooden box, packaged very nicely with a lovely card and paw print keepsake. I will always refer them to our friends and family. God bless you all

Brought in my English Bulldog Rescue Roo. He is not a fan of being handled by any means. Dr Manse…read moreand staff were so helpful. The appointment went much easier than I expected ! Of course the bill was not fun but vet costs in the area are what they are, I would recommend Andover Animal Hospital.

Everyone here is very friendly and helpful, and I always feel like my dogs are cared about deeply.read more

I bought a plot at Hillside Acre Pet cemetery for my 4 dogs. Just got finished paying it off as I…read morehad a life threatening illness that took me awhile to get through. Dave Gordon that works at the cemetery is a wonderful person that will do anything in his powers to help you out! They ought to be thankful that they have him, such a wonderful man.. When I get back in the area I'll make an appointment to bury my furbabies and have a little graveside service with my husband and myself. I'll also make a donation for Mr. Gordon and his workers to get the much needed supplies they need to care for this Beautiful Resting Place for all our fur babies as well as those brave dogs that were right beside our servicemen and women fighting in wars..May they all Rest in Forever Peace.

My cat Scully passed on Friday. We have a burial plot at Hillside Acre, which was closed for…read moreVeterans Day. My mother emailed Dave Gordon, who responded over the weekend. He arranged for us to bring her remains to Nevins Farm's shelter on Sunday. When we attempted to do so, we had a very distressful situation with a member of the shelter's staff and, therefore, did not leave Scully's remains at the shelter, (see my review of Nevins Farm's animal shelter for more information). Dave personally went to the shelter Monday morning to address the issue. Meanwhile, we went to the shelter and met with Glen Gaccione, who was also very respectful and understanding of what we've been through. Due to what happened the day before - although it wasn't any fault of theirs - Hillside Acre gave us a refund for the cost of the burial. Hillside Acre staff also demonstrated sympathy and compassion three and a half years ago when my cat Mulder passed, as well as several years ago with my parents' cat Lego. Hillside Acre cemetery is large and well maintained. Glen was outside attending to the grounds when we arrived yesterday. The area has a fence. Anyone with a burial plot as a key to the grounds to visit grave sites, which are protected from the general public. They have an office area for business that's apart from a functioning kitchen and a viewing area with comfortable seating. You can now buy grave stones through Hillside Acre. They also offer grief support and memorial tributes. Burials are free for dogs who have served this country in the military.

Thank you White Rose for your help at a difficult time when our dear 4-legged family member left…read moreus. You have a beautiful property and a peaceful calming setup for families who wish for peace and caring for their friend. We were very happy with your place and your caring and compassionate method for handling out friend and his remains. You were everything we needed and your goat friends were a joy to see. We highly recommend you service to everyone!!

I recently lost my wonderful dog, Cadet at 13 years old and opted to have him cremated and returned…read moreto me. I was so touched and impressed to have him returned in a lovely wooden, carved box, sealed with a silk ribbon and rose. White Rose also added some poems and grief information. I feel they respected my dog and understood my pain. Thank you for such a wonderful process at such a terrible time in my life. Jocelyn C., Greenfield, MA

I've been bringing my dog to Kedron Valley Veterinary Clinic in Woodstock for nearly five years,…read morebut my most recent visit left me extremely disappointed and concerned. I took my 9-year-old dog in for her annual physical, expecting the thorough exam we've received in the past. Instead, the vet simply handed her a treat and asked if I had any concerns--there was no physical exam whatsoever. No skin check, no ear inspection, no dental look, not even a stethoscope placed on her chest. She never laid a hand on my dog. The vet then took my dog to the back for bloodwork. When a vet tech brought her back, I asked, "That's it? No ear or heart check?" His response: "That's it." I was then charged $129 for what was labeled as an "exam and bloodwork." I've since heard from others in the community that this clinic has changed significantly, and unfortunately, I now feel I've fallen victim to what seems like a disappointing money grab. The standard of care has dropped, and it feels like integrity has taken a backseat to profit. I won't be returning--and I urge others to look elsewhere for a veterinary clinic that values both your pet's health and your trust.

I felt that Dr. Richards is the kindest most sincere and knowledgeable vet I have ever met. She…read morereally considers every aspect of my little Yorki's health and well being when assessing the problems and the challenges of controlling Frida's seizures and other health problems. I am forever grateful to have Dr.Richards take care of my companion.