Final journey has my highest regards these folks from start to finish treated us and our dog with…read morekindness and respect and understanding our beloved pet was cremated in just one day which also made things a little easier by having her home sooner. I wish to thank all involved in helping us thankyou

WARNING TO ALL PET OWNERS!!! DO NOT USE THIS COMPANY!!!…read more Between the dates of November 2nd and the 10th 2022, I entrusted WARREN MOONEY'S company, FINAL JOURNEY, in NH, with the care of a beloved pet that had passed. I was advised by the East Boston Animal Hospital to contact Warren Mooney the owner of Final Journey in NH, to discuss a request. I then contacted, Warren over the phone, I introduced myself to him and told him that my family and I have been long-time customers and have been doing business with his company for over a decade. Specific instructions were given to Warren that involved dispersing the remains into two individual containers and that he would put some remains aside for an amulet. Additionally, I was told that there would be no extra charge for my specific requests and I took their word for it; considering that I have been doing business with them for a decade and never encountered any issues, I obviously trusted them. Upon receiving the remains of my pet, I was given two separate boxes but never received the small portion of the remains for the amulet I wished to fashion. I was also charged additional fees even though I was told that no extra charges would come up. When these matters were brought to WARREN'S attention via text, I was immediately met with a careless and arrogant demeanor. WARREN initially instructed me to utilize a hair dryer to melt away the wax sealing in order to retrieve remains for the amulet, something I was not going to attempt nor was it my responsibility. When asked about the extra charges Warren contradicted himself and just waved it away and continued to ignore this issue. I asked for a refund for the unknown fee and for not fulfilling the service as promised. Warren clearly shooed me away when he said he is "now going to spend time with his family". Warren seemed to be done discussing business with me and made me feel his word is worthless and he is a thief. I was appalled at his condescending responses, arrogant tone, careless and unprofessional way he handled my situation. I was upset at how he treated me and told him I did not care who he was going to hang with and not to forget that the pet owners are the ones that pay for his services, NOT the animal clinic. I then blocked him because I felt I would be met with greater hostility.  I contacted the East Boston Animal Hospital and explained my experience with Warren and that I did not want anything to do with him. Due to his severe lack of professionalism, I told them I would let all my friends, family, and colleagues know and warn other pet families NOT to use his services. I told the staff at the East Boston Animal Hospital that my family and I will NOT go through them for end-of-life pet care as long as they continue to do business with Warren and his company.  For over a decade, my family and I have been conducting business with Warren's company. This was my first encounter with him and I am extremely sad to now know this is what we've been dealing with. Warren's poor attitude was nothing short of rude, careless, and arrogant towards my questions and myself, he was completely uncaring and unempathetic regarding my situation and my requests. I do NOT trust Warren and I question his integrity. Throughout the years my family and I have been paying for our pets' end-of-life services, did he ever fulfill our wishes? After this encounter, I feel he did NOT. Unfortunately, there isn't much (if any) quality control or regulations for pet cremation services, which also explains his horrible demeanor, like he can and has gotten away with things.  I deal with customers daily and I would never respond to any of my new, long-term, past, or potential customers with such carelessness and arrogance. Some pet parents choose end-of-life services for their pets, and I truly respect that decision, so please take this as a WARNING and do NOT entrust your beloved pets with this shady guy and his company. I regret ever doing business with WARREN MOONEY and FINAL JOURNEY in NH. By the way, I saved all the text interactions between Warren and me!  The good news and to end on a positive note, there are other end-of-life pet service providers that have integrity, are professional, and actually care about their customers! Be sure to ask your pet's clinic to ensure they don't use this company and do your research to find a quality service provider. Thank you for taking the time to read this. Good luck!

Best vets in the area. The gentle, caring & professional way they handle the pet is comforting &…read morereassuring. Their understanding & kindness toward the pet parent are unmatched. A decade of helping me through each stage of my two cat's lives has been exceptional. The entire staff just wonderful.

Newbury Veterinary Clinic took care of our dog for 9 years. Exceptional care by a great staff…read more Dr. Cook is very personable and caring. She has always helped us make wise decisions for our dog. Our dog had succumbed to cancer this last week, and we feel lucky to have been blessed both with our dog and the care she received from Newbury Vet. Clinic. All the happiness and love our dog shared with us was in part because of The staff at the clinic. Thank you! We recommend them 110%

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

We have used Animal Heaven's services twice now. Marie is a loving soul who will treat your pets…read morewith respect. She also allows us to drop off our pet to her, saving the fees that the vet would add on to deliver to her. I recommend Animal Heaven in your time of sorrow.

This business is Heaven sent! We had to say goodbye to our sweet Bailey Girl on Monday, Marie the…read moreowner had us bring her straight over. I felt comforted, and nothing but love and professionalism. We received Bailey's ashes on Thursday. Now she is back home with us, right where she should be. Thank you to Marie and Animal Heaven.

So compassionate and kind. Waited only a few minutes. I will be recommending SAVES to everyone!read more

It's very hard for me to write this review. Almost impossible. Because even 2 years later I regret…read morestrenuously having brought my 18 year old boy here. He was a gentle neutered boy but he had never been separated from me or his twin brother and was sick and afraid. They told me he would have to stay overnight to be hydrated, which seemed odd since I know they can do subQ fluids without it needing to be overnight, but they insisted. The vet tech was handling him roughly and they took him away to "examine" him. I heard him literally screaming. When they came I asked what the heck had happened? She said he was "a nervous cat." No one ever called him that. I reluctantly left him--telling them please not to give him any sedatives because they were indicating they might have to sedate him to give him IV fluids. I said PLEASE just give him subcutaneous and get him stable and we'd re-evaluate the next day. I called them later because I had a very bad feeling. Sure enough. They had given him a sedative and he wasn't "coming around" and I said "WHY did you DO that?! I told you not to sedate him under any circumstances" First she said "It is our policy to do so." When I said "Why didn't you tell me that when I asked you to assure me you wouldn't?" She said she'd get her supervisor, who got on the phone and shrieked at me "So you're saying you want to put my staff in DANGER?!" I said he had never attacked or bitten or even hissed at vets before. And the supervisor bellowed: "Your cat is FRACTIOUS!!!" Again: my gentle fellow had never been "fractious" but if you treat any animal roughly and without respect they'll like struggle. Being 18 he'd had lots of vets and none of them ever said he was a "nervous" cat or "fractious." I was going to drive up there at 11:30pm to rescue him but being NH it was snow storming and I'd have to drive thru the mountains to get him. The next day I picked him up and he was so traumatized he didn't know who I was or where he was, they shaved his entire arm. In the past 20 hours he had lost 1/2 his life force. He came to recognize my family, his brother, and me but he was now not only SICK--which he was when I brought him to SAVES (ironic name)--he was now actively DYING. He was in such shock from having been so badly manhandled and being sedated nearly to the point of no return. He died 3 days later. As they say "If I could turn back time." The memory of what they did to him--and how they treated my dear kitty--haunts me to this day.

The loss of a pet is the deep loss of a family member…read more If you feel cremation for your pet is important I highly recommend Greener Pastures. Ed is extremely kind and explains everything. He offers the option for you to attend the cremation and at the end you are able to leave with your pet's 'ashes'. For me I knew this was the best I could offer my beloved dog and being able to see her through the process brought me comfort.

I've had 3 pets cremated here. The are very kind and sympathetic. The day we came in they were…read morehaving a service for a K-9 officer's dog. We had a Hamster a rabbit and our dog cremated there. I highly recommend them.

Chris Autieri, VMD and the staff at Andover Animal Hospital are amazing!…read moreI truly feel that they were concerned about my cat and treated him as if he was their own pet. After feeling like my pet was just another number at another veterinary office this was so refreshing. This is where I am going to take my precious cat whenever he needs care in the future and would recommend them to everyone!

Zero stars. Poor poor customer service. Just a money grab. Puts your cats and other pets second…read moreto the $$$

I bought a plot at Hillside Acre Pet cemetery for my 4 dogs. Just got finished paying it off as I…read morehad a life threatening illness that took me awhile to get through. Dave Gordon that works at the cemetery is a wonderful person that will do anything in his powers to help you out! They ought to be thankful that they have him, such a wonderful man.. When I get back in the area I'll make an appointment to bury my furbabies and have a little graveside service with my husband and myself. I'll also make a donation for Mr. Gordon and his workers to get the much needed supplies they need to care for this Beautiful Resting Place for all our fur babies as well as those brave dogs that were right beside our servicemen and women fighting in wars..May they all Rest in Forever Peace.

My cat Scully passed on Friday. We have a burial plot at Hillside Acre, which was closed for…read moreVeterans Day. My mother emailed Dave Gordon, who responded over the weekend. He arranged for us to bring her remains to Nevins Farm's shelter on Sunday. When we attempted to do so, we had a very distressful situation with a member of the shelter's staff and, therefore, did not leave Scully's remains at the shelter, (see my review of Nevins Farm's animal shelter for more information). Dave personally went to the shelter Monday morning to address the issue. Meanwhile, we went to the shelter and met with Glen Gaccione, who was also very respectful and understanding of what we've been through. Due to what happened the day before - although it wasn't any fault of theirs - Hillside Acre gave us a refund for the cost of the burial. Hillside Acre staff also demonstrated sympathy and compassion three and a half years ago when my cat Mulder passed, as well as several years ago with my parents' cat Lego. Hillside Acre cemetery is large and well maintained. Glen was outside attending to the grounds when we arrived yesterday. The area has a fence. Anyone with a burial plot as a key to the grounds to visit grave sites, which are protected from the general public. They have an office area for business that's apart from a functioning kitchen and a viewing area with comfortable seating. You can now buy grave stones through Hillside Acre. They also offer grief support and memorial tributes. Burials are free for dogs who have served this country in the military.

Thank you White Rose for your help at a difficult time when our dear 4-legged family member left…read moreus. You have a beautiful property and a peaceful calming setup for families who wish for peace and caring for their friend. We were very happy with your place and your caring and compassionate method for handling out friend and his remains. You were everything we needed and your goat friends were a joy to see. We highly recommend you service to everyone!!

I recently lost my wonderful dog, Cadet at 13 years old and opted to have him cremated and returned…read moreto me. I was so touched and impressed to have him returned in a lovely wooden, carved box, sealed with a silk ribbon and rose. White Rose also added some poems and grief information. I feel they respected my dog and understood my pain. Thank you for such a wonderful process at such a terrible time in my life. Jocelyn C., Greenfield, MA

I've been bringing my dog to Kedron Valley Veterinary Clinic in Woodstock for nearly five years,…read morebut my most recent visit left me extremely disappointed and concerned. I took my 9-year-old dog in for her annual physical, expecting the thorough exam we've received in the past. Instead, the vet simply handed her a treat and asked if I had any concerns--there was no physical exam whatsoever. No skin check, no ear inspection, no dental look, not even a stethoscope placed on her chest. She never laid a hand on my dog. The vet then took my dog to the back for bloodwork. When a vet tech brought her back, I asked, "That's it? No ear or heart check?" His response: "That's it." I was then charged $129 for what was labeled as an "exam and bloodwork." I've since heard from others in the community that this clinic has changed significantly, and unfortunately, I now feel I've fallen victim to what seems like a disappointing money grab. The standard of care has dropped, and it feels like integrity has taken a backseat to profit. I won't be returning--and I urge others to look elsewhere for a veterinary clinic that values both your pet's health and your trust.

I felt that Dr. Richards is the kindest most sincere and knowledgeable vet I have ever met. She…read morereally considers every aspect of my little Yorki's health and well being when assessing the problems and the challenges of controlling Frida's seizures and other health problems. I am forever grateful to have Dr.Richards take care of my companion.