I am the maintenance manager at a local public school. The friendly people at this store in st…read moreIgnace are a life saver. A young man named Christian was especially helpful finding parts and getting things ordered over the phone. I would not be able to do my job if it was not for this store and the folks there. Thank you!!

Seriously these people are the friendliest people I have ever met! We broke a window in the cabin…read moreand the guy met me at the door and helped me get everything I needed. There was a girl there who was also just as friendly.

They have a great selection of items. The service was great. They helped us find the right repair…read morekit for our hose. The prices were good.

Bought appliance from this store and appliance broke after two years of ordinary use. Warranty only…read morefor a year. Went to store to ask for help in repair. Clerk was unhappy that manager/owner was not there. Clerk attitude toward me was unhappy that I was there needing help for repair - not my fault that manager/owner wasn't there. Store clerk took my name and number and didn't know when someone would service appliance because it was starting summer with summer residents needing help. It's now been six weeks and no call. Questionable if I would ever buy an appliance from this store again. I am year round resident and even if I were a summer resident, I would not expect the clerk's attitude and lack of service by store.

Absolutely love Cooks, o have a problem, Derek and Co. always have a solution. Curtis is always a…read moreSunday favorite as well. They have everything but outrageous prices.

This place may seem a little daunting at first, but what a place!!…read more They have tons of useful inventory and the staff is very knowledgeable. I live 50 minutes from the big box store and 10 minutes from this establishment. Today, at 3pm on a Saturday, I needed a weird combination compression plumbing fitting. The gentleman on duty was able to understand my bad explanation and put a couple different fittings together for me that worked perfectly. I will be back every chance I get...

I was so disappointed to stop in and see no employers wearing masks. When I asked a young worker…read more I was told that the mask requirement was lifted in Michigan and only essential in grocery stores and medical buildings??!! Are we living in different states? Yet you have taped social distancing marked on your store floor (which nobody was bothering to obey) and plexiglass for the cashiers?!! Why bother?! You obviously care little for your customers or employees. Horrible example for the community. I am telling all my neighbors and friends to keep driving. Go to a hardware store that values both customers and employees!!

Mike and his staff are good people; they have an amazing variety of parts, hardware, and general…read moresupplies. You are immediately approached and offered assistance as soon as you walk into a department looking around. They are appreciative of their customers and the business we bring them, which is kind of rare in today's business climate. I feel fortunate to have them in town, and highly recommend them.

Great service by Olivia. And great popcorn. Went in for a…read morefootball. Great place and Olivia was amazing

I bought a Husqvarna mower at another location. Had issues with it from the start. It was…read moredelivered with a flat back tire and set up on the mower was horrible. Brought it to Boyne city co-op explain the situation and they were more than happy to help. Rusty and his staffkept me up to date and when I received the mower from them, it was set up the way it should've been when I first received it from the other store. The professionalism and the friendliness of this store is tops!

I have shopped here for 20 years but I am unlikely to return. The ads all say free delivery and…read moreset u for their grills. Wasted my time picking one out only to have the clerk tell me that there was a delivery and set up charge unless I live within 5 miles of the store. (I happen to live about 10 miles away.). I asked the clerk to check with the manager or owner as the published ad had no restrictions. She declined. I left. I was not the amount of the charge. It was the bait and switch that offended me.

Hooray! Get your mosquito repellant and plastic adirondacks for the beach right here. Also get…read morefree popcorn and excellent service and those little fruit fly traps that look like apples. An essential up north stop, with prices good enough that it's not worth it to drive into one of the big box stores in Petoskey.

i was called the n word by a staff member after he kept being very unprofessional just bad service…read morei could never imagine going again

Rivertown Do-It Center has give us personalized service for our many hardware/painting DIY home…read morerepair needs. So helpful, great advice and as an option, they'll keep track of your paint colors so you don't have to. Joe helped us this week with all of our painting needs, including contacting the paint manufacturer for a custom color translation from another vendor. Many thanks!

I had purchased a Bernard gift card for a non-profit's fundraiser. New to the area, I needed a…read morebunch of miscellaneous hardware for the house. Much to my surprise, the prices were similar, or lower, for many items that I had purchased from a big box store on the way North. A complete surprise: at our home base building centers are way overpriced. These guys get it--they are competitive with a knowledge back-up. No need to wander aimlessly aisle after aisle searching for a gizmo or someone to give advice or a hand: not at Bernard's. Best yet is the service: they have experts in all areas of our inquiries. One stop shopping, these guys are great.

Shoutout to Charles and Scott for their knowledge and assistance that they gave us on building our…read moredeck. They were both wonderful!!!! We purchased all of our supplies from Bernard's and was extremely happy with the quality of the products. First time in your store and definitely not the last!!!! This is the place you want to buy from.