What a fun store! If you are in the mood for a browse through cooking, hardware and all things…read morehandy this is a good spot to check out. We wandered in partially because they have been in business over 100 years, which is super impressive and noteworthy. We were looking for some grilling equipment and baking items, and found a whole array of things we wanted and could use! They had something for every budget and all good sturdy items. Also they had a lot of fun and quirky items like foldable blankets for hiking (packed into a tiny sack) and sayings for your wall. It was a fun shop to browse and discover some new items. The store was clean and staff were friendly and helpful. I found the aisles to be open and easy to navigate, and shelves were not overly packed. Great store to find what is needed!

Nice hometown store with everything from hardware to gifts. Staff was super friendly and talked to…read moreus for quite a bit.

I'm giving 5 stars strictly based on Kyle's help. I was having a really hard time and was hearing a…read morelot about what I "can't" possibly do. Then Kyle stepped in and helped me and changed the entire experience. He had a "can do" attitude and was beyond helpful. Kudos to you Kyle.

This really is the place with the helpful hardware folks! I was only in the store for about 15…read moreminutes and mostly just browsing but probably had 10 different employees ask if I needed any help! I ended up overspending as usual because I end up finding cool stuff that I "need" but it's easier to navigate than most hardware stores and the employees are friendly and helpful!

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.

I've been doing business with Charlevoix Ace Hardware before they opened this location when they…read morewere downtown. My family loves Charlevoix Ace Hardware, they are our go to place for our home. Today I had an issue with a Scott spreader that I bought about two years ago from Charlevoix Ace Hardware. Mike Grabill took a look at it, and replaced it no questions asked. Keep business local! The level of service here far exceeds any of your expectations. Thank you Mike I'm sure I'll see you tomorrow.

Today proves it, Ace really is the place! Thank you so much to the people of this Ace Hardware who…read moreoffered so much help and support when we were in a small car accident in front of their store today. Before I could even reconcile what had just happened, your people were at our car asking if we were ok and offering us water and to use the restroom, offering for us to store things while we got our car service straightened out. I came in to the store to use the bathroom and noticed a sign that said, "We exist to help others". You absolutely stood by your motto and renewed my faith in humanity today. Thank you so much. You guys rock!

Very helpful old-fashioned service. Love going in there if they don't have it I'll order it for…read moreyou. Very helpful.

It's a really nice hardware store. Got pretty much anything you'd need here to do home repairs and…read moresuch!

Excellent small town hardware store. Friendly, professional, knowledgeable staff. Can't beat their…read morelumber prices. Exceptional customer service. Delivery services are available. Linda can mix and match paint colors to your satisfaction like no other. Shout-out to Ray, Tom, & Bob Ellenberger; thank you for your services to the Onaway & surrounding communities!

Always extremely helpful and have gone above and beyond. very much appreciated!! They have helped…read moreme through many diy repairs/projects to ensure I was able to complete them correctly.

Gilroy's Hardware is way overpriced. I really wish they weren't the only hardware store in town,…read morebecause it feels like they take advantage of that. If there were other options nearby, I wouldn't shop here.

I absolutely love going to Home Depot. I could spend hours inside of the store looking for things…read moreto upgrade my home. While stopping at this location, we were on vacation. We decided that we wanted to go camping. We needed to find some specific items for camping. Once we entered, we were immediately greeted by an employee. They asked if we needed any help finding something. They told us where to go to find the item, and we went on our way. We also decided to buy an axe for some wood, and so we found another team member who directed us to the axes. All of the enployees seemed super helpful, intelligent, and kind. They were knowledgable about the products as well, and helped us decide on the best product to purchase. They were not necessarily trying to only sell us the most expensive brand. The gentleman helping us with the axe actually suggested a much cheaper one for wood cutting.

People are so busy working within the store. They can't help us. We went to buy flooring prepared…read moreto spend close to $8000 and nobody could help us. They were too busy putting rolls of carpet on their stands. When going to customer service she said well it's gonna take some time. I don't know if anybody's here to help you. I told her to forget it we were going to Lowe's. How bad can it get?