Thanks to the crew at Karmark, we had a flat tire getting off the highway…read more I was able to limp the car to their lot. We where there for my daughters graduation at Knox. Had my girlfriend and my parents with. Went in and talked to I believe it was Bill, told him our problem, he came out looked at our car, checked his inventory. Told me he had a set that matched our car. Then started figuring up the cost. Know I'm thinking, dam this is going to hurt. To my surprise he quoted us a price equivalent to what it would have cost me at my home garage. Also had us back on the road in under 2 hours. Can not praise these guys enough! Good to see their is still some honest People out there! Thanks much, Rick

I decided when moving to Galesburg this would be the shop I used for oil changes and basic repairs…read more(suspension, wheels, tires etc). I did oil changes on time every time, one of those magical times I noticed they only put 5 quarts out of 6 in my Grand Cherokee. Since then it started knocking and eventually self destruct. Thanks for that. Decided maybe its a fluke as the 3.6 has a lot of issues. Starting taking my new car there and I noticed a knocking sound from the new car.. I took the car to a different shop to discover a third party drain plug that was put in and stripped out and the engine had less that 2 quarts in it. I will never go here again due to poor service and the what seems to be lack of staff training/oversight from management. This is not including the visit where my S.O. was waiting in the lobby only for some wierdo to expose himself in their lobby. Did they say sorry to her? No!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

I bought a Chevy Tahoe last week. Vance Young is a great salesman, he was very knowledgeable and…read morehelpful!

Cross threaded my oil plug, fix is 475$. They broke two of my TPMS sensors and valve stems, I had…read moreto pay to replace. Won't take responsibility for any of their mess ups and I'm out 700$ for their carelessness.

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

Amazing customer service. Jesus Diaz went above and beyond to insure we were satisfied with our…read more2025 Palisade. We had experienced superior customer service at Green Hyundai with a previous vehicle and when it was time for a new car, we did not hesitate but came directly to Green. Highly recommend.

While we are traveling, our 2022 Hyundai Santa Fe had a problem. We contacted Green Family…read moreHyundai,Moline, and they were able to pick up our vehicle and figure out the problem. Unfortunately we had to wait for parts, but they were able to accommodate us, and get us to our destination, until we could return and pick up our vehicle. Thanks to PAIGE, Courtney, Josh, Tyler for their assistance. The problem was taken care of . On noticing my military veteran plate. I was thanked for my service by them, as well as one of the service techs who was from Vietnam ,where I served .I now would like to thank them, for," their service" Thanks David B

I called to make an appointment for an oil change and was surprised to find out I was able to get…read morein right away. The waiting room was outstanding with complimentary coffee and soda. My car was done in no time and it was less expensive than the last time I had it done at the quick change place. This was my first time at Eriksens and it won't be my last!

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

Dean had our car back on the road same day for 50$, to fix something SPOTS forgot to reset when we…read morehad it worked on there. When we brought it back to SPOTS they told us we need a new catalytic converter, an at least 600$ job. They were completely wrong. Glad I found Dean and Columbia Auto.

My boyfriends car got backed into BY THE OWNERS VEHICLE, he said they would get him a new bumper(…read morebecause his has a huge dent in it now) completely free. 5 months later and he still does not have a new bumper. In fact the bumper is just sitting in the shop unpainted. The absolute worst service I have ever seen. It shouldn't take 5 months to order a new bumper. Especially since the person who backed into him owns the place. If I could I wouldn't have even given them 1 star. They doesn't deserve any.

Great Small town shop with Big town service! I had a great…read moreexperience, from office to shop. They saw me quick and it was very reasonable. Reliable and trustworthy Mechanics. Coal Valley's hidden gem. Thanks G&L

we had a wonderful experience working with G & L. They were honest and helpful. This Is my new auto…read moreshop/mechanic!!