I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

My name is Peter and I live in Oakland county. Discount Carpet and Flooring was the best decision…read moreI have ever made regarding flooring in my house. The price was phenomenal. No one could beat it. The service was excellent and superior to other companies. They didn't try to sell me on anything. They listened and give me what I wanted super fast and at a great price! The carpet was of great quality and feels wonderful. The quality of the installer's work was outstanding! His name was Al, and he was very respectful clean cut and did an amazing job. I couldn't believe how fast he was. I am a commercial building inspector by trade so it's my job to find non-industry standard work. There were no mistakes or poor quality work done here. These guys are pros! I will be using them for all of our flooring. Overall, my experience could not have been better and they exceeded my expectations. Thank you.

I needed carpet as my basement was flooded due to a bad storm, after looking around, Discount…read morecarpet was very fair on pricing and the quality was A one. I definitely recommend this place to anyone looking for carpet or flooring, thank you Discount Carpet for all your help, you guys where a life saver!!!!!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Achilles stretched my carpet initially and I then had my carpet shampooed. After the cleaning the…read more carpet needed to be retrenched again. Brandon came immediately to restretch the carpet and did a great job. He honored his policy of guaranteeing his work to make it right up to one year. He did a great job, was conscientious, and cleaned up after his work. Bronson, thank you.

Great, prompt, knowledgeable, reasonable!! Can't ask for more than that. I highly recommend…read moreBrandon!

Best quality service, second whole home done with Mike. You can trust him with service, really…read moreknows how to lay carpet. He is neat and respectful to the client. We had taken out the small furniture to make it easier and my 3,000 square ft home was done quickly but efficiently because has many years of experience. The cost was more than fair.

From the owner: I’ve been operating this business since 2002, very professional and so much experience Customer…read morethey will be very satisfied. We use power stretches for all carpet guaranteed

Awesome job repairing my carpet. Dog had dug a chunk out and Pat was able to perfectly match the…read moreseams so that you can't even tell. He was prompt , courteous and efficient. Would definitely use him again.

Pat's Carpet to the rescue!!! My 10 month old lab dug a hole in my carpet. Every place I called to…read morefix it would not including the company that installed it. I called Pat and he came out the very next day! I have spare carpet and he cut and patched a section is less than an hour. The seam is minimal and blends in great with the rest of the carpet. So happy with the results and price!