Called day before to schedule a ride to the airport. Said they would call at 1:30am to confirm and…read morebe at the house at 2:00am. No call. Called four times with no answer. Had to call another taxi to get to the airport. If you really need a ride, call someone else

called to schedule a ride to the Fairbanks, Aiport for 4 am, Said "Oh we don't work that late in…read morethese temperatures???

Scott is the best! I was stranded on basically a mountain at 1am with no Ubers or other cab…read morecompanies willing to come get me, but I called this company and Scott was happily willing to pick me up. Despite it being late and far for him, he was there relatively quickly. He's a very nice person as well, and even sent me his own photos videos of the aurora borealis when I told him that I was sad I couldn't get any videos of photos of my own on my trip. Great company and person :)

Scott was fantastic!!! We visited Fairbanks from CA and were so lucky to have called pioneer taxi…read moreto get us back to our hotel from Chena hot springs. He said he would be there when we requested (which was late AF) and got us back safely! It was over an hour drive. Scott was friendly and professional! Highly recommend using them while you're in Fairbanks, AK!

Would highly recommend reaching out to this company to schedule a ride. The company works based on…read moreavailable slots but the cab driver is prompt, polite, and pleasant to talk to. Fairbanks is a logistical nightmare when it comes to transportation but Moose Cab and tours made our trip better :) Thank you for your service!

My wife and I were in Fairbanks 2 weeks ago to see the Aurora. We had arranged transportation with…read moreGyorgyi and Moose Cab to transport us to and from excursions on two of the days. Gyorgyi was just awesome. She has a wealth of knowledge about the area. We know our worries about getting around were over once we met her. She was always there on time and we felt very comfortable with her behind the wheel. We plan to take another trip back to the area in the future and now that we know that she plans trips as well I'm sure we will use her for everything. We couldn't be more pleased with her cheerful personal service. Thank you Gyorgyi and Moose Cab!

I would give them -5 stars if I could. I booked a ride 48 hrs in advance - was told I would receive…read morea link for confirmation - had called a day prior to our booking since no link was ever sent and dispatchers were being extremely rude and vile. I ask if there was a possibility of not getting a ride and the dispatchers like "well mam I didn't say that." Like hello? Don't waste my time and be straight up with me. Day of comes before our scheduled ride, I call because still no link, the dispatch says "I would start worrying if I was you". Umm what. Who are the clowns running this business?! We ended up catching a Lyft and these fools have the audacity to call back "hey do you still want your ride?" as if they didn't just screw us over. Please don't waste your time booking with these imbeciles -- I recommend mouse cab and Lyft/ubers over this company any day.

Cab dispatcher forgot about us and when we got a cab it was an hour late, causing us to be late and…read moremiss our flight, causing a loss of about a $10,000 in pre booked flights and hotels. Would be a zero if that was a rating.

They have been great for me the 5 times I have used them to get my drunk butt home. They normally…read moreanswer pretty fast, though one time I had to wait 6 minutes on hold before I just hung up and tried something else. No way it's that busy that it takes longer than a few to answer. One time I got dropped off at the wrong hotel. Which made me laugh cause the driver was cool, but still the wrong place. Had to walk like 40 minutes to get to my hotel. Meh I'll be using them again for sure.

Do not use this company! If you make a pick up appointment they will not show up!…read moreWe call the day before for a1:00 AM pick up to the Farbanks Airport. At 5 minutes to 1, I called to verify. The older woman that answered said she didn't know and did not make the appointment. I asked clearly, are they coming? Her response was how dare me to accuse her, of what I asked. She then hung up. We were lucky enough to call another cab company and made it to the airport just in time. Very bad!

Nice Younger gentleman drove half way up CHSR on a very icy day after a snow and in the rain to…read morepick Me. Was very patient and drove carefully. I found the price comparable to an Uber, and He actually showed up! Five Stars!

Gayle and I had dinner reservations at the Pump House and needed a cab for the multi-mile drive out…read morethere. Our Hotel (Springhill Suites) reserved the cab and he was early. On our trip, we received a colorful synopsis of his life living in Fairbanks, in his Wife's village along the Bering Straight, his Lithuanian heritage, and various stints in the the Army. As a bonus, we were given home work to look up James Kari, a notable UAF linguist. We couldn't get a word in edgewise, but what a short education is was! The trip itself was a straight path to the restaurant and we arrived safe and sound.

Steve's service is exceptional. He answered my call promptly, he arrived on time, he is very…read moreknowledgeable about the area, he is generous with information, and he offers service unparalleled. For example, we had had a long day of touring. Alll our cell phones were low on battery and he had chargers! You can try the taxi services with curt dispatchers. You can also waste a lot of time searching for Uber/Lyft drivers. But if you are in Fairbanks, call him first.

Steve's service is exceptional. On our sixth and last night in Fairbanks we finally saw the…read moreNorthern Lights. Steve said he would "chase" the Northern Lights for us and he did. We were over the moon to finally see the Northern Lights. Also, he said to be patient as the white band would change to green and would start moving. He was so right. Further, he helped us with camera settings. Want to see the Northern Lights, call Steve first.