Cancel

    Open app

    Search

    Cold Stone Creamery

    2.2 (22 reviews)
    Closed 11:00 am - 10:00 pm
    Updated 1 month ago

    Order Cold Stone Creamery Takeout or Delivery

    Cold Stone Creamery Photos

    Business Info

    Recommended Reviews - Cold Stone Creamery

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Congratulations "card graduate"?!?    Too bad it's not my sons birthday cake we ordered..... thanks for nothing.

    Ordered a cake for my sons birthday.... They were 2 hours late delivering it to begin with... when they did it was the wrong. Then, they couldn't find anyone to bring me mine, and asked if I could leave my sons party to go get it and then brought it after his bedtime when he was asleep. Not only that but didn't offer any reimbursement for the cake! The most startling part is they picked up the wrong cake and took it back to the store... we weren't planning on eating it, but does that mean they are going to send it to someone else?!? I could have done anything to this cake!!!! That is just horrifying and it makes me wonder where my cake has been. DO NOT DO BUSINESS WITH THIS STORE! UPDATE AND RESPONSE TO OWNER: Not sure why it's my responsibility to contact you again! I already spoke to store twice. You should have my order and remedy this. Copying reviews and emailing general managers (whom you didn't even name here, so now I have to investigate, and waste more of my time to figure out who this secrets manager is) this is NOT THE CUSTOMERS JOB, I DONT WORK FOR YOU, AND YOU SHOULD NOT BE GIVING ME TASKS TO MAKE THIS CORRECT! Especially when this has been handled so poorly from the get. You guys messed up, do your job and make it right! My name on the review is the same as was on the order, your associate should have made note of this situation already.

    Aly S.

    I used to be a fan of this place but after the cake I received for my birthday today, I'm incredibly disappointed and pretty bummed out. I normally do not throw such a stink but this really took the cake (harhar). The cake was missing the sprinkles we ordered to be on it, so that was quickly added, the design was incredibly sloppy (for a $30 cake, come on), the cake apparently fell (icing on the lid) and they "fixed" it. It looks terrible and I'm afraid of how it tastes but since it's my birthday today, it's too late to get something else. Was offered a very small refund and told I'd have to bring the and back to get a FULL refund - what if it fell on the floor and I had already paid? I'd been given a refund right? My cake fell and they did a terrible job fixing it, that's refundable in my eyes cake in hand or not. Don't count on this location if you want a nice looking cake for an outrageous price tag. Edited to add: general manager offered a very fair apology for the situation and to make it right, maybe things will improve at this location.

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Spencer M.

    Spencer M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Aly S.
    30
    118
    6

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kyle J.
    415
    72
    170

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Spencer M.

    Spencer M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Spencer M.

    Spencer M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kelsey F.
    183
    29
    23

    5 years ago

    Business owner information

    Photo of Spencer M.

    Spencer M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Dayna S.

    Dayna S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Dayna S.

    Dayna S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Terry E.
    86
    25
    39

    10 years ago

    As others have posted.....understaffed for a Saturday night. Good flavors. A bit high prices.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Here on a Saturday night & they have two employees working with a line of 12 people. Usually slow & understaffed!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hungry M.
    1
    174
    44

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Cold Stone Creamery

    Cold Stone Creamery - icecream - Updated July 2026

    Loading...
    Loading...
    Loading...