The Ice cream is amazing and our service is amazing every thing here is amazing if you want a…read morefrozen treat you should go here it is the best ice cream shop in Idaho

It's Baskin-Robbins. Hard to screw up ice cream. However the service I've received here has been a…read morestep above. Went after having a really bad night and they went out of their way to attempt to cheer me up. Extremely comforting knowing that there are people out there that do care.

Java needs to start drug testing their employees. Been a long time Customer since they came to Twin…read moreFalls. About 8:30 this morning we got in line well past the rush-hour which extended out to the street. After waiting several minutes, my wife and I noticed the order taker was taking a very long time with each car, chatting up the drivers and delaying everybody in line. We finally got to where we were the next vehicle, and he took a good five minutes, talking up the young woman. Eventually, he walked up to our window and asked how we were doing. I wasn't particularly friendly, but I wasn't rude either and just replied "fine". He took my wife's order and asked if I wanted anything and again, I just replied with a "nope". As he was putting in her order, he asked if I liked waiting in line, I said not particularly at that point he looked up from his pad and asked if I thought I was important. I asked him if he was being sarcastic, and that's when he snapped. "Get the fu** out of my line!" He yelled. I just looked at him and asked incredulously, "Are you serious?". "Yeah", he yelled again, "Get the fu** out of my line a**hole! ". My wife and I were shocked, and just looked at him. He repeated, "Get the fu** out of my line and don't ever come back!" Fuming, I drive off not wanting to engage this unhinged individual further. My wife was physically shook as she cried no one has ever done that to her before. Yeah, I was annoyed, justifiably, and maybe he picked up on that, but I said very little and wasn't at all rude. Definitely didn't deserve being treated like that from some Java Jockey on a power trip. There are plenty of other places in town to get coffee, we're deleting the apps that won't be back.

Good service, the girls were very kind. They are also super quick which was a plus! However, my…read morelatte was not the greatest. Very light coffee flavor, mostly milk & syrup.

This is the downtown Twin Falls location…read more Cloverleaf Farms has been my absolute must when visiting the area. Their ice cream is simply amazing. This location has plenty of street parking out front and a huge amount of indoor seating. The order counter and ice cream choices are in the very back. The gal helping us was fabulous- offering us several samples to help us choose from all the deliciousness available. Even let us in on a secret- can't decide but only need one scoop, we could get a half and half. Two flavors that add to one scoop. She even suggested great combinations. This market also serves a great variety of coffees with their fresh dairy products. Along the right wall are several refrigerated cases to purchase milk, ice creams, cheeses and drinks to go. Yep, will always return when in the area.

Came for ice cream after lunch. The girl was so sweet as the three of us each tried nearly every…read moreflavor. I ultimately chose rocky road (duh!) and chocolate peanut butter. I got it in a cake cone. Highly recommend this place. They also have freezers full of ice cream you can buy to take away.

Drinks were good the customer service was like 50/50 person who took our order was great it was…read morewhen we approached the window the guy was rude slamming our straws tryna get us to take them sooner we asked if coconut was added to our drink bc when he read it back I didn't hear him say it so we asked nicely when he got rude and smart with us saying yeah I said that didn't I and then went to hand us our drinks an as we went to grab them he pushed them into our hands almost causing us to drop over 20$ worth of 2 drinks the place and environment are great it's just that one worker who ruined our experience at that location

We had a great experience today! The employees were so kind and the order taker asked us about our…read moreday. They even took time to write on our lids.

This is a great spot to get a great coffee! I always appreciate a GOOD protein cold foam!read more

Stopped on a whim to try their coffee, wow was I surprised by the flavor and taste of the coffee…read moreexperience was awesome and the customer service was great. I can't really speak to ambiance as we just went thru the drive thru.

Strawberry swirl was really good and even better with BOGO! Service and employees here are very…read morefriendly; shop is clean; would come back

Went into Jamba today and was served by Ess. I haven't been in a long time, and it's still…read moredelicious. Today she helped me pick a tasty treat to go along side my long standing usual, the Razmatazz! I appreciated her input, as well as warm and inviting vibe. And another thing I love, she made my drink a little big so she gave me the extra in a bigger cup! Great service and food.

Terrible customer service here. When issues are brought to management attention, they are met with…read morea poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example... Of how you DO NOT treat patrons. No smile, and no introduction. Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when serious customer service issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior, and Wendy is a textbook example. Absurdly rude attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive and intimidating behavior towards customers for their own pleasure and validation. You will not be treated with respect here. This store desperately needs new management. This is one of the lowest customer service scores I have ever seen, and I have prepared professional QSC reports for marketing for over 30 years. Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many self check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. The staff member running the self checkout was extremely rude, pointing to a 15 items or less sign in a snotty way and saying nothing, with 6/8 self-checkouts open halfway through checking out. Management blames their customers for the issues they cause themselves by having unreasonable wait times for regular checkouts, and escalate issues with their customers rather than de-escalate them when patrons bring legitimate issues to their attention. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.

Fresh produce, friendly staff in all departments, always a basket available , better prices, great…read morequality

Service was terrific. Mary is such a delight. I would wait just to have her check me out…read more Your on line SURVEY sucks! I tried fir 1/2 an hour. Can't navigate it. Called and she was no help. She said there were 3 boxes, use only the numbers. There are only 3 boxes. Called the store, no help. I never fill out surveys. This us why. No help. No way to complain. No address to mail in receipt. That is all! There are other stores you know. Kris Gutknecht Twin Falls Idaho. 208-421-6434.

Lizzy is by far the best person. She's always helpful and seems to go out of her way for others…read more Very pleasant young lady to speak with. She should be running the Store in no time.