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    Cold Stone Creamery

    2.4 (12 reviews)
    Closed 11:30 am - 9:30 pm

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    yikes
    Kiera B.

    Not sure what was going on here last night.. this is the closest cold stone near me which is 30 minutes away, I figured I would take my friends and I there to get their advertised "Boo Batter" ice cream before we went to a haunted house. We walked in and the 2 girls working were sitting on the counter which didn't seem very sanitary to us, as my friends and I work in the food industry and then it took them forever to even start one of our orders. My one friend orders with no issues, my second friend orders and wanted KitKats as a mix-in where we hear the news the KitKats that they were shipped were an expired batch (not their fault), and she got the chocolate dipped waffle bowl Then it was my turn, I get the chocolate dipped waffle bowl as well, boo batter, my mix-ins, and before I can even sit down it's dripping all over me. I took a few bites of my ice cream, and something I had mixed in wasn't tasting right or just wasn't good, I have no clue at this point I just wasn't pleased LMAO and my friend said the bowl didn't taste good so I tried hers since I couldn't get to mine without a volcano of melted ice cream going all over the table even worse than it already was. The chocolate on the waffle bowl was very waxy and cheap tasting, and the waffle was stale. I stood up and nicely went over to the girls and asked if I could have my money back. The one girl said yes and the one that made my ice cream very rudely said "well can you bring it over here so I can throw it away" so I stood back and pointed to my table and I asked her how she wanted me to accomplish that since it was a literal disaster. She then said "well then I guess I'll bring a garbage can out there" and the garbage can was about 3 inches higher than the table and as she was trying to successfully lift the ice cream soup into the can, I tilted the can on its side so she could just push it in without making more of a mess. The moral of all of this is, I paid almost 8 dollars for something I couldn't even enjoy.( THANK GOD I could get it back ) Cold stone needs to work on their recipes because the ice cream was gray, not black like they advertised, apparently they need to pay attention to shipments and not send things that are expired, and maybe get some nicer workers. :) hopefully people get a kick out of this. I can now laugh that I'm out of the situation. unbelievable ‍

    a cup of ice cream

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    3 years ago

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    2 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    got my order wrong and the asked what i got and how much it was HELLO lmao my heart is broken

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    7 years ago

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    7 years ago

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    10 years ago

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    Ask the Community - Cold Stone Creamery

    Sugar Love Studios - Our whole dozen

    Sugar Love Studios

    3.0(3 reviews)
    3.7 mi

    Sugar Love Studios has been reviving while the buzz in Warren, Ohio. They host all sorts of classes…read morefor cookie and cupcake decorating which look very interesting. The shop is located on Elm Road and you have to lol for the sign as it's smaller and I passed it twice before finding it. It's not Uber fancy but the staff is very friendly and welcoming. We stopped in the week of St. Patrick's Day and bought a dozen cupcakes to sample. We had Heath Bar, Baileys Irish Cream, Cookie Dough, Buckeye, some really cute Sesame Street Decorated ones (Cookie Monster and Elmo) and a Lucky Charm one. They are decorated really nicely and were so moist and fresh. The Cookie Dough were my favorites. The ganache icing was really flavorful. Overall we were a bit sad at the cupcakes themselves. While they were pretty and they were very moist they lacked flavor and tasted like a box mix. At $25 a dozen I was looking for a bit more "Wow" for my buck. The Lucky Charm one was cute but by putting the cereal into the cake it just makes it mushy. It would have been better to work it into decorating on top. The Elmo and Cookie Monsters both had an aftertaste in their icing which I did not care for at all. The Baileys were good but the only flavor was the shot of Baileys that came with it. They have a selection of cookies and candies but we did not try those. Perhaps I'll stop back and try those soon. Will defiantly update when I do.

    You should never out weigh a cust for another cust. If your profession is to be a bakery, then I…read moreplan on you to take your job seriously, and honestly. Communication is key. If you can't do something, then relay that. Everyone has a bad day, but half of your job is costumer service. If you want a successful career, then make sure your customers are happy.

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    Sugar Love Studios - Heath bar

    Heath bar

    Sugar Love Studios - Lucky Charms... they are in the cake part.

    Lucky Charms... they are in the cake part.

    Sugar Love Studios - Baileys

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    Baileys

    Cold Stone Creamery - icecream - Updated May 2026

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