Every now and then you find something truly exceptional. Yes, of course ice cream is usually pretty exceptional! But in this case, it was a particular employee who really made my day. We all know what Cold Stone is. Pick the ice cream, pick the topping, they mix it up on a frozen slab. I it's a good ice cream and the portions are generous. I had chocolate with chocolate chips, brownie, and fudge. It was delicious. And exactly what I needed. But it really stood out to me was the woman who served us. Wow! She was so vivacious, so friendly and so kind. She was extraordinary. Even my husband said, "She's got such a future ahead of her." She made our night! read more

Cold Stone Creamery - Chocolate with chips and brownie - Ice Cream & Frozen Yogurt Near Me - Woodland, California

An uncanny, warm afternoon of meetings left me crazing soft serve style ice cream..and Cold Stone for the win! I've enjoyed the Strawberry Blonde at CSC for decades. Ava was the person who helped me. She had a beautiful personality and had all the customers laughing and smiling. I was feeling fancy and ordered the Strawberry Blonde in a freshly dipped chocolate cone. The cold creaminess of the strawberry was the perfect compliment to my afternoon. I sampled the seasonal flavors (mango, coconut, berry) and they were delicious. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Woodland, California

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Strawberries Blonde is my go-to. Uswa is our favorite; she has a positive attitude! The ice cream cakes are delicious! Highly recommend read more

Cold Stone Creamery - Always a good experience at Cold Stone. Uswa is delightful. My go to is Strawberries Blonde - Ice Cream & Frozen Yogurt Near Me - Woodland, California

Woah! I am so surprised to see the ratings on here because I love this Cold Stone! Yes it's a little small, but the people are very nice here! And the ice cream is fantastic as always. There's plenty of parking, and you can get in and out relatively quickly. I will continue to support this shop, I think their ice cream is fantastic! read more

I took my two nieces to get cold stone ice cream in Woodland California. Their favorite is the waffle cone and adding lots of toppings. Kenzie added marshmallows and gummy bears with her cotton candy ice cream. My favorite was sweet cream and cookie dough. My other niece Brielle liked chocolate fudge brownie.. read more

Cold Stone Creamery - Cold Stone ice cream - Ice Cream & Frozen Yogurt Near Me - Woodland, California

They were not friendly, seem like they were very unhappy with her job made me feel very uncomfortable. Couldn't wait to get out of there on the other hand. The ice cream was delicious, but one of the servers was not wearing gloves when she was digging into the ice cream and her hands hit the ice cream as I was watching so better service and better cleanliness would improve all in all experience. read more

Since I was in the area I had to get some desserts after dinner and I highly recommend trying there to summer flavors for a period of time. . I had their churro ice cream which was really good and it was a little bit on the sweeter side. It had really great flavor. You can taste the cinnamon and caramel in it and I also do love the crunchy texture of the cereal. I also had their honey cornbread summer flavor ice cream which was a little bit on the less sweet side and I also do love how they mix in fresh berries and fresh honey as well. I would highly recommend getting two different flavors so you can share and it is a really big scoop so it feee about 2 to 3 people easily in a waffle Bowl. . The service was friendly and they were very informative with letting me know what comes in the bowl of ice cream. Also the Ambiance is casual and very friendly family and kids friendly as well. I would come back to this location because it was in a plaza with all the other foodie restaurants which I really loved and found convenient for the spacious parking as well. Thank you for reading and hope this review helps and have a yelp-tastic day. Let me know where you like to go for ice cream and desserts in the Woodland area. read more

Went there to buy a quart of Special "Dubai " advertisement displayed on TV and in store. The girls there were more interested in "looking cute" to the customers, before attending to me . As I finally ordered my request, I watched her, mix the pistachio and chocolate bits into the "Nothing but Chocolate ice cream " .... It was More Chocolate Ice Cream than the main ingredient . When I questioned her, that she hardly put pistachios in , she replied "you cannot put more because it overtakes the chocolate " I got home, tried it and it was Bogus Dubai chocolate ice cream! You couldn't even taste the pistachios!!!! BAD attitude with BAD concoction! Advertisement! read more

Super clean, friendly staff. I recommend one smart brookie. Delicious sweet treat. Yummy

Girl that took our order super nice great customer service but ice cream wasn't good. Always get the Oreo overload and the second it was placed on the counter it didn't look right. We come every week (in person or mobile order) so I know what tastes/looks right. Just disappointing. Ruined our weekly ice cream run . read more

I've been to cold stone plenty of times and it was delicious until one day the ice cream was melted when given to us!! The person taking the order said the freezers were broke! So I'm hoping they have fixed the problem! read more

I have gone a few times and the customer service has always been great. The icecream options are endless and my son loved picking whatever he wanted. With the club you can get discounts which is great! Not much seating but otherwise it is clean and a great addition to woodland. read more

Cold Stone Creamery - Like it size - Ice Cream & Frozen Yogurt Near Me - Woodland, California

Called over the phone and had a worker recommend me something not so sweet, she recommended me a coffee lovers only, and it was amazing! definitely will be coming back soon! Thank you Sammy!!! read more

This was a fun experience to try new ice cream & put whatever toppings I wanted mixed in. I hadn't been to a Cold Stone in years & it's pretty much the same. Inside was a bit cramped for eating since there's two sides of the line crammed next to a few tables & only one table outside. There were lots of friendly workers so the line went by quickly, which was nice. This was a nice treat! read more

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Ice cream is good! Staff was welcoming & patient with us. Cute & clean restaurant. Met the owner & he was very nice.

The service was horrible took forever to get our order and the manager Mohammed was very unprofessional he was all very unprofessional around his employees making non consensual accusations towards his employers which we way younger than he was. I would not recommend this establishment. I had put a tip in the jar and he had mentioned that they need to dance and sing and the way he wanted them to dance was very unprofessional. I will never be back at this establishment for this behavior. It's truly disturbing. read more

Amazing customer service and everyone is super friendly. The place is clean and smells like fresh waffles. Icecream flavors are always fully stocked and available. read more

Cold Stone Creamery - Cheesecake Fantasy - Ice Cream & Frozen Yogurt Near Me - Woodland, California

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it's a very small location that's fine staff was friendly but don't get the watermelon sorbet it was bad read more

Cold Stone Creamery - yall got roaches - Ice Cream & Frozen Yogurt Near Me - Woodland, California

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The ice cream was delicious especially the service and how quickly they made the ice cream. This is the best ice cream shop in Woodland.

Came to this place the rude cashier was annoyed with us. She's pissed off and unhappy with her job. It's better to go somewhere else. #corporate #management #coldstone read more

She dropped chocolate ice cream on the ground picked it up with tongs rinsed it with water and used them again in the chocolate don't get the chocolate today read more

I just moved to Woodland and I'm so happy there is a coldstone here!! Coldstone is always my go to for ice cream because they have a really good variety and they also have shakes and ice cream cakes! My fave order is their coffee or cheesecake flavors and you can mix in anything you want! My family and I loved it and the staff is very helpful and friendly if you don't know what flavor to get! read more

Came to redeem a birthday reward. Gave the owner, who was handling the register, my number to redeem the birthday reward. I told the owner I wanted to redeem my reward and he told me to press the green button on the PIN pad. The reward wasn't applied and when I told him about the reward again, he told me it was in the rewards and to press the green button, which had the full amount for to ice creams instead of the BOGO. The owner didn't seem like he wanted to help me figure out the issue, and was only focused on me paying the full amount. It would've been more acceptable if it was an employee that didn't care to help me, but didn't expect it from the franchisee. My experience at the Natomas Cold Stone is always better. read more

Service was awesome, super friendly! They could have added more toppings, but overall great experience.

My first visit at this location, they just opened and of course it was packed there. I placed a mobile order and my husband went inside to pick it up so I cannot say too much about the service or the inside of the store, however my ice cream was kinda sad. I ordered one of the signature creations, Cheesecake Fantasy, the Gotta Have It size which is the larger size and it barely had any ice cream, little to none graham cracker pie crust but there was an overwhelming amount of the frozen berries. Just poorly made as the ratio to all the ingredients were completely off. It feels like I paid $8.95 for frozen berries lightly dipped in ice cream. I'll give it another try on a day where it's not so busy, hopefully the next visit will be better :/ read more

The owner was super nice & the employees were nice! This place just opened up but the location is perfect. I came on one of the first days at the end of the day, I knew they were working all day but I still received service with a smile! I will be back! read more

Ordered a "love it" from door dash. Order came in a "like it"cup sitting in a "love it" cup. Ripped off. Maybe they think they can pull this with door dash. Would not recommend them unless you want to get taken advantage of read more

A scam?? Last night, I left with enough patron points and had earned $5 toward an ice cream; tonight I was told it had been used (or expired). NO, there was no way it could have been used by someone else (unless it was one of your employees, I was thinking to myself). At any rate, the manager seemed unconcerned. Wonderful ice cream (my favorite), and friendly enough employees, but don't know how often I will go back. A shame! I love their ice cream read more

This Cold Stone needs some help! I waited 20 minutes before being helped and there was only one group of two women and two children ahead of me. For the first ten minutes one girl was helping them until someone else came out to help, only to help the other women ahead of me instead of me. By the time I was helped there was about ten people behind me. They were very slow and the manager or owner didn't even offer assistance. Further more they had no waffle cones made and it was only 2:30 PM! Not sure if I will be back! read more

I came in recently and the workers were very kind and made one of the best scoops of birthday cake remix that I have ever had. I was greeted upon my entry, and happy to see that the store was clean and well stocked. I plan on coming back soon! read more

Came here late night and had a nice pleasant experience! Funny workers, delicious ice cream, clean store, good overall atmosphere!