I think they purposely make mistakes on pick up orders so customers don't use this option. 8/10 times there is something missing or wrong on my pick up order. read more

This review is solely based on their deli - specifically their sandwiches. First off, the service is great! They are very attentive. I forgot to add a meat to my ticket and they went out of their way to find me and ask me if I wanted meat on my sandwich. Second, you can't beat the price. $12 Bucks for a six inch, chips and water. Third, it taste good! read more

Today's date 05-28-2025. It seems that this store is going downhill! I am not sure if they have new management or not, but they do have a lot of new, younger employees. The turnover in this store (East Gibson Road - Woodland) is high, they don't seem to be able to keep employees. On Sunday 05/25/2025, afternoon) I walked up to a checker (Lady, blonde, about 50 years of age) and asked where I could find a certain item. She asked what it was and then she said I don't know. So, I asked if she could look it up on her screen (Computer at the checkout counter) and she said she had no way of checking. Then she got kind of snotty and yelled over to another young checker (Young guy, about 22-25 years of age), and said "I have things I need to go do, can you tell this guy (me) and tell him where the item is that I am looking for. He said to try aisle XXX on the left side. Bingo, there it was. He knew right away! (Give this man a raise) This lady does not belong working in this store if she is going to act this way. I hope management sees this and has a talk with her. I have been shopping at this store 2-3 times per week since it opened and now, I am not happy with this store. Recently (05-25-2025) I purchased some frozen meals made by Tribali. I took one to work for lunch. When I opened the package, the plastic container was shattered into 20 pieces and was all inside the frozen food. I couldn't eat it, so I wrapped it back in its box (See blue tape). THIS is when I noticed the expiration date of 03/06/2025 (What the heck?) I called the store, and they said to bring it in for an exchange. I took it in, went to the freezer section and found about a dozen more of these meals had expired, some as far back as Oct. 10, 2023 (Almost 2 years expired). I immediately went back to the employees and had them come take a look, and they did. I asked a lot of questions as to Whom is in charge of getting expired food off of the shelves and out of the freezers. They said they have a "program" that tells them. LMBO - this program doesn't work. Today (05-28-2025) I decided to call the store manager. He told me he was sorry and explained that employees are supposed to check the items when they stock the shelves. It's evident that the employees do not do their job properly. He also mentioned that they have a program to check for expired foods. The more we talked, the less confident and less understanding I was feeling. After a long conversation with the store manager, I asked for the corporate office number, I wanted to take this further. He gave me the number and of course, I couldn't get through. Finally, after 45 minutes I was able to get through with the help of someone else. Now I spoke to one of the managers there and went through the same scenario - how can this happen if you have programs and people are supposed to check these things. We had a nice talk, and he is going to have a discussion with the Bel Air manager. For now, and the next many months, Bel Air is going to lose my business, roughly $300 per week. I will take myself to Food For Less even though it is not convenient. See attached photos. My new found advice?? CHECK ALL PACKAGES for the expiration dates! read more

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Visited this place yesterday afternoon to grabbed a cake for Father's Day. Two ladies who rather spent their time talking and looked at me and ignored me, agitated because I had a question about the cake. Wasn't very helpful, attitude is everywhere, I mean name it these two ladies has it all. No improvement on their customer service here. Unlike Raley's everyone's are friendly faces, great attitude, excellent service. Bel Air needs a lot of improvement. I stood for about 10 minutes waited to be approached by the two ladies at the Bakery Department yesterday. All they do is talked. They expect you to approach them. So I did. I said hello can you please helped me?! The shirt lady was irritated. Because she had to helped me. Wasn't happy with the service and the cake I bought. #BelAirmanagement #BelAirOwner #BelAircorpoate #BelAirsurvey read more

Every single time I come to get birthday balloons in the morning people refuse to help. I suggest this location get more people scheduled in the morning to help your customers. It's ridiculous being turned away about balloons on more than one occasion read more

The Chinese Buffet at the Deli department is the best . Very tasty, juicy, and fresh. It beats Raleys, Woodland, Chinese buffet hands down. I don't know why Raleys doesn't improve their food. It just doesn't taste as good. The price is the same at both stores. That said, Bel Air recently changed their tri-tip roast supplier, and the meat provided by the new supplier is not as good. It tastes strange... and the texture is weird. I used to get my tri-tip at Bel Air, but won't anymore until they upgrade the beef. read more

This review is solely for the Peet's Coffee Counter :) Outside of the Bel Air grocery store, there is huge signage saying, "Proudly Brewing Peet's." That is exactly what caught our attention from the big parking lot, as we grabbed DELICIOUS Korean food to go from Kuji Asian Grill. As you enter Bel Air (nearest Kuji Asian Grill) you can spot Peet's Coffee Counter next to the bakery. It is very clean and they currently have a limited time flavor, Peppermint Mocha :) Again, that signage on the counter caught our attention and there's no question in what we ordered. Special shout out to Brianna for making the perfect cup of decaf peppermint mocha. The milk was heated perfectly, the peppermint was not over powering, and the mocha....what more can be said about mocha ;) She added a beautiful swirl of whipped cream and sprinkled more chocolate on top. This was heavenly! read more

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I was at Bel Air on August 6, 2025 at 10:10 am. The male cashier who waited on me acted as if he would be any place but working. He did not acknowledge my hello and it took all of his strength to ask me if I wanted my receipt. I doubt that I will return. Taking my business to Nugget Market where everyone is respectful, friendly and not miserable. read more

Bel Air needs more Checkers. I had a large cart filled with many items and wanted to wait for a Checker to help me. I got into the ONE line with a Checker. Only one person ahead of me. I did not mind waiting. The Checker wanted me to go over to the Self-Check area where the Self -Check person was checking people out. She looks at me and tells me to start my own checking. I am irate. I had probably 40 containers of yogurt alone or more plus other items. One by one I check everything. It takes forever. The line gets longer and longer. It took me at least 10 minutes. When I was done I told them I got into the regular line bc I knew it would be faster for everyone. If I wanted to check out my self, I would get a job at Raley's or Bel Air. I don't want to do that. Nugget is always fully staffed. Why is Bel Air always like this? read more

Terrible management/manager. Food is expired and old. Store is dirty and produce not fresh

This store has gone so down hill. Every time I go in there I regret not going somewhere else. The number of times I've come home with expired food is way too many. Also, their pricing seems to swing wildly. Sad! read more

Bel Air - I got these cookies this morning and after opening them noticed the expiration date. We got 2! - Grocery Near Me - Woodland, California

The lady who works at the deli in the Woodland Bel Air is one of the most condescending and mean persons I have ever encountered. I have decided not to return there and will try other places to get sandwiches. Although I like that location because it is close to my office, I find the other employees there to be great. All I want is a nice sandwich and not someone with an attitude! read more

Went in to purchase a birthday cake. I needed help in the bakery, no staff assisted. I walked over to the deli for help the clerk put her sign up and walked away. The customer service here is horrible. The bakery is extremely dirty food was left in a blue bag near sink. This place of business needs improvement in their customer service and cleanliness. Very disappointed will not be returning to Bel-Air. read more

Food is always good and fresh! I love the location & it is always clean! No strange looking people or anything! The prices are fair but the service was a little bad when I went! read more

This is a pretty good store. It usually has what I am looking for and at good prices. The store and restrooms are pretty clean and orderly, and I have always been given respectful and friendly customer service. I do, however, have one ongoing complaint--they almost NEVER have regular bulk green beans. It is baffling to me. The bin is almost always full of those super thin French green beans and my only option is to buy the expensive and usually dry and woody prepackaged green beans or make a separate trip to Nugget or Raley's across town who ALWAYS have regular green beans. During the holiday season, Bel Air did have some more regularly, but now that Christmas has passed, its been 6 weekly trips and no luck. I get not having a great selection of craft beers, speciality cheeses, or more obscure ethnic food items, but GREEN BEANS?! SMH. I finally summoned the energy to reply "No" to the cashier the other day who asked if I found everything I was looking for, and shared my struggle with finding normal green beans in her store and she said, "Yeah, I was fulfilling a call-in order the other day and the lady complained about the same thing. I think it just has to do with our allotment and how much leftover Raley's has. We get what's left, I think." Seems unlikely. So, for now, I split my trips and wallet across Bel Air and Nugget. It would be great if I only had to go to one store, but if I need green beans, which is pretty much a weekly purchase, I go across town and spend more money at the fancy Nugget, which drives me bonkers, but is better than hitting two stores a day. Come on, Bel Air. Please show me the green beans! I would much rather shop regularly with you guys, if possible. :) read more

Lisa is amazing!!! So helpful! I love her so helpful at checkout! Always smiling and positive!! Give her a raise read more

I'm so impressed with this Bel Air location. I have visited a few times and have always received excellent customer services from the staff. The store is impeccably clean too. The selection of products in the store are great. And every time I buy something from the bakery, everyone is always excited about how delicious and how pretty the cakes are. The produce department is exceptional as well. I don't always shop here, as I live in SoCal, but every time I visit family in Woodland, this is my go to grocery store. read more

After calling 4 other normal go to stores for cupcakes And denied due to no advanced order..I Called first thing at 6am when the store opened and asked for 4 dozen cupcakes to be ready within 4 hours..simply stated "2 dozen chocolate, 2 dozen white cupcakes with rainbow frosting and confetti sprinkles" ... Bakery said OK!! NOT A PROBLEM!! Get to the store and the cupcakes are ready and waiting!! just how I asked!! Individual containers with really cute and simple rainbow buttercream frosting with confetti sprinkles...the bakers even went as far as having the cupcakes in cardboard boxes for easy transport! My daughter loved them!! And so did everyone else at the birthday party!!! The cupcakes itself was Super moist and the buttercream frosting was sweet and yummy and plenty of it!! Bakery definitely saved me today!! Thank you!! read more

Bel Air - Chocolate and white cupcakes with buttercream frosting - Grocery Near Me - Woodland, California

We recently discovered a community room at Bel Air grocery store. A place where our sewing group can meet to sew quilts for people fighting cancer. Everything we need is right there including snacks, lunch and coffee! So no time wasted going out for any of those things. Being from out of town I haven't been to this store until now. It is beautiful, the staff is very friendly and helpful. It was nice to buy groceries before I headed home. Thank you very much Bel Air! read more

Bel Air is close which is nice. They have sanitized carts inside and require masks. Since the pandemic started there are some days where shelves are a little bare but I usually find everything I need. Staff are always friendly and helpful. There a signs for social distancing as well as plastic in between the registers. You can bring your own bags but you will have to put the groceries in the bag yourself. Otherwise you can purchase bags and they will bag it for you. read more

I'm not sure about the rest of this store, but a 750 ml bottle of Trois Pistoles that is $9.99/bottle at BevMo! (http://www.bevmo.com/Shop/ProductDetail.aspx/Beer/Strong-Ale/Unibroue-Brewery/Unibroue-Trois-Pistoles/8956) is $3.99 here. On sale, but come on...if you enjoy this beer, that's a great deal! (same circumstance with La Fin Du Monde (prices, etc.) also...) read more

Bel Air - Front. - Grocery Near Me - Woodland, California

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I have fond memories of being taken to Bel Air (the one on Arden in Sacramento) as a kid and have been impressed by the service as an adult. The Woodland market is several miles from my home but I try to stop by for groceries when in the area. The selection is impressive. Davis has a larger population than Woodland but I often can not find ingredients I need at the local grocery stores. Bel Air in Woodland never fails and most times the item I am looking for happens to be on sale. This Bel Air carries Lovin' Scoopful ice cream but only in a limited number of flavors. Yelpers, please give it a try, you'll fall in love with the taste and then maybe they will carry more. read more

Terrible experience at the bakery today. Hard to get any help here. Used to love this chain. Not anymore! Won't be returning again.

Went in for few items... no actual checkers... I dont do self check there for what their prices are...

On November 20 an item was missing from my pickup order and I did not notice until I got home. I contacted customer service via the Raley's App the next day. After no response for about a week, I contacted customer service again. Still no response. Why have a customer service email link on the app if no one is monitoring it? I'm very disappointed in both their shoppers and the corporate customer service. This isn't the first time I've been through this. read more

How can you have one register open at 10:00 am on Saturday on Memorial Day weekend. Pathetic. Produce was also horrible. Don't give me the Covid excuse because Nugget had no issues. I left my cart and walked out. Every time I try to shop there it reminds me why I go straight to Nugget. read more

I just cut off $4.25 worth of fat from his tri- tip. I did the job that the butcher should've done. I am routinely disappointed every time I decide to stop at Bel Air. Are usually shop at Food 4 Less. The butchers there do a much better job. read more

Bel Air - Try tip at $9.99 a pound. Almost half a pound of fat cut off. - Grocery Near Me - Woodland, California

Guess 8am today, Dec. 30, was too early to ask the butcher gal to pack some meat from the case. She must have thought huffing an attitude and getting amounts wrong were okay for customer service. But I was wrong thinking my continued, masked politeness would melt her unmasked frostiness, to no avail. I'm just glad I'd only interrupted her perusing the newspaper, and she didn't have a knife in her hands. She stands out in marked contrast to the rest of the well-trained staff. read more

I frequent this location often due to it being the closest store to my house. This afternoon I went to get a birthday cake , upon finding the cake I wanted ( there selection was horrible) myself and my mother approached the bakery counter for assistance with writing on the cake. After waiting for the three clerks behind the counter to finish their personal conversation, I finally said "excuse me" two of the clerks quickly looked and treated us by saying "hello we will be right with you", then they proceeded to continue their conversation. After about a minute of waiting one of the clerks took it upon herself to ask one of the others and I quote to "help them before she PISSES me off" . And yes she said it loud enough for me to hear from over the counter. Now as you can imagine I was extremely caught off guard by how this young lady was speaking to my mother. I immediately put the cake back on the counter and walked off to find management. The manager that approached myself and my mom, apologized and said he would get it handled . Needless to say that store has lost a loyal customer. I hope they up the standards on customer service in the near future. read more

Love coming here!! All the employees are awesome! Always do a great job with my flowers n balloons!

I work for a company that ships Amazon freight, so needless to say we had to work on Thanksgiving. The boss gave me last minute instructions to get food for not only my station, but the Stockton station too. On Wednesday I called many places and had no luck, but finally I found hope at this Bel Air. Amelia from the deli took on my last minute order for meals for around 300 employees. Amelia and her team were just the most amazing thing to happen to us. We had ham, turkey, gravy, mashed potatoes, stuffing, and cranberry sauce. I picked up the first round of food at 7:30 am and the second round at 2 pm. The employees loved the food. Happy employees made for a good day of work. Thank you so much, Amelia! And tell your crew thank you for me as well. Myself and management appreciate you all so much! read more

I don't tend to leave negative reviews, but here goes nothing. I think the thing that drives me the most crazy about this store is how awful the cashier customer service is. If it was just a one time thing I'd leave it alone, but I can't even get a greeting, a hello or hi any time I go to pick up something. It's like I'm the scum of the earth to them. They'll talk to the person ahead of me but I don't get a single word. The other people working throughout it the store are nice but I haven't ever been treated even remotely nice by a cashier. Not once. Having been a cashier myself at a grocery store for ten years I just cannot wrap my brain around how they can so consistently get away with doing such a poor job. Believe me, I know how hard a job like that is, but saying hi, a total and thank you goes a long way. Does management know how accountability works? Clearly the staff doesn't care. I really only stop here to pick up snacks for an after school program. I think I'll start stopping somewhere else. read more

This review is of my last 2 shopping experiences, which consists of delivery today and curbside pick up 10 days ago. Delivery was supposed to occur between noon and 1 pm, after several phone calls was given partial delivery at 5 pm, they forgot all dairy items. Around 7 pm I finally get the rest of my grocery to find half of the items were substitutions that I would never have chosen. It is bad enough prices are super high, but service to be subpar is not helpful in retaining customers. The previous visit almost a quarter of the items were not provided, and was charged for one I never even got. I appreciate they are open during the pandemic and providing an essential service and they offer curbside and delivery, but for the fees they charge they need to exceed the quality of instacart. read more

Thank you to the young deli girl who helped me today! I think her name was Karlie. I had a specific sandwich I needed, and she went above and beyond to make sure I was happy. Keep up the wonderful customer service!! read more

I'm so done with this place I have ordered from the bakery multiple times and today was twice where I show up to pick up my order and they don't have it! So what do they do well you can just buy these instead!!! Hello if that's what I wanted why call! Done shopping here!!! read more

I really like this store... Always have great conversations with the cashiers. I never feel rushed. They always have great fruit selection. The store is always clean and stocked. Totally worth the slightly higher prices than Walmart. read more

Bel Air - Halloween spirit - Grocery Near Me - Woodland, California

That woman who is in charge of the floral department is so amazing thanks again for helping me with those flowers yesterday on the two separate occasions!! Gregg PS - Sorry but I forgot your name read more

I have lived close to the Woodland BelAir for 12 years and have gone there much of the time. Over time I have seen the post office section close , the lottery counter close, and the Pharmacy close. More recently the store staff is minimal at best. Usually only one register open. The self service often has jam ups or other problems where I have to have an employee work me through it. I have notice very recently some of the lemon cakes that I like to but a very dry and should have been removed from display. I just through out one after trying to eat one slice. Yesterday I was at the Deli section to buy some fried chicken. I tired to get someone's attention from the back room. After abouot 10 minutes I left to do other shopping. When I returned two women were at the deli trying to get service. They asked one employee to help them and he said it will be awhile as I'm training a new guy right now. I then left the store. Is Bel Air about to lose the E. Gibson location? read more

It's nice that they have self checkout since they don't have many lines open but wow the older woman who is supposed to help there is so grouchy read more

Comeplete dump! Keep driving to Nugget Market down the street. Same prices for much better services. This Bel-Air (and all Bel-Air's at this point) are a bitter disappointment from what once was. The deli is out of most of the things I like and the checkers are lazv time for a serious update to this chain!!!! read more