A Realtor friend of mine in California recommended Mandy Trella to me when we were just beginning to consider selling our property. Because we live in California, it was not easy to check on the house and make sure it was secure. Mandy and her husband John made multiple visits to the property to check on it for us before we decided to list with her. They toured the property, took photos, and sent them to me promptly. They were incredibly reliable and capable. Mandy has a network of trusted people that she could turn to as the sale progressed. She proved to be an expert guide along every step of the way. It was a complicated property with many difficult aspects to consider, but Mandy handled every situation that arose with tact and grace. I'm extremely grateful to her and would hire her again in a heartbeat. read more

Coldwell Banker Island Properties was the host of my rental in Maui. Their attention to detail for cleaning and responsiveness to guests is poor. I would consider a different host / management company for your property if you're the owner. read more

I've worked with quite a few rental agencies around the world and this organization has to be one of the worst. We get to the unit after stopping to buy about $500 in groceries for the week. When we arrive- the unit has a broken fridge/freezer. When we notify the management- they send a mini-fridge (LOL) for our groceries which as one can imagine, fit about $20 in groceries. The rest of the groceries spoiled. The unit also mentioned it came with AC (a necessity in a warm climate like Maui). There was ONE small unit in the master- all other rooms and common areas had ZERO AC. That's like a rental car company saying we have a car for you but don't exceed 30 MPH (after we pay for the car). Drivable? Yes. Sustainable? No. When we reached out to management about our stay- their claim to fame was how fast they brought a mini-fridge. They would NOT refund us for the groceries. Not to mention- we spent about $1000 extra on our trip for having to go out to eat for breakfast, lunch, and dinner. As one knows- renting a unit with a kitchen in Hawaii is a must if you want to save money. What's the point of a kitchen when you have nowhere to store groceries? Bottom line- worst customer service full of more excuses than an airline when the plane can't depart or is delayed. If this company was the only company/hotel on the island with available rooms- I would honestly cancel my trip or delay my trip to Maui so I could stay elsewhere. read more

Unfortunately I can't post videos or I'd post the videos of a filthy house filled with furniture, junk, and trash to which I didn't have keys on my move-in day. The seller's agent, Geoff Cook, with CBIP, didn't regard the terms of our purchase, and was on vacation at close. His colleagues didn't seem to care about my concerns at walk-through or closing and I spent thousands getting my home clean. Do not work with these agents; they only care about getting their commission and moving to their next sale. read more

Called in regards of Zillow ad and 0 customer service, sounds like the guys don't want to work very unfriendly

Coldwell Banker Island Properties is a great real estate company here on Maui and does a phenomenal job with their property management division both in the long term and short term rentals. We have been cleaning for CBIP for over a year now and they set the bar for professionalism here on Maui. Amy Sword is our main contact and she has been 110% professional every time we have worked with her. A true asset to an already great company! We highly suggest working with CBIP for all your property Management needs! read more

We worked with Lisa Oyama and Mark Harbison, agents with Coldwell Banker Island Properties, when we bought our place in Maui and couldn't be happier with their service. They worked together to ensure both our brains and hearts were satisfied with our property. Our search for just the right place included many twists and turns, but we ended up very pleased with our purchase. Having viewed many properties with us, Lisa knew excactly what we were looking for. In fact, Lisa found a property that she knew we'd love, but we were unable to get to the island to see it. Because we trusted her expertise aand knowledge, as well as the photos she took, we bought it sight-unseen, something I'd never thought I'd do in my lifetime. We've happily recommended Lisa and Mark to our friends and continue to do so. read more

I worked with Kim Insley-Morrell At Coldwell Banker Islands Properties At the Shops of Wailea , She made buying my first Condo a Snap the service from her and her staff was impressive they went out of the way to find that perfect place and even helped it close early! I highly recommend Kim and her staff! read more