Oh, how to begin? I recently flew from Northern California to Northern Michigan to be a part of my…read moreyounger sister Keegan's wedding. My Mom, Kit, rented a beautiful 6 bedroom, 5 bath home in Robin's Ridge on beautiful Lake Charlevoix for the family and wedding party. The wedding was held at Castle Farm and Keegan's dogs were a part of the ceremony. So we were all thrilled to find this pet-friendly home within a few minutes drive of Castle Farm. It seemed perfect...at least for a few hours. Kit met Judith Winter, Owner & Broker of the rental company at the home to take possession on Wednesday afternoon. While doing so, Dave - the grooms Dad - arrived with his RV. Judith told Dave where to park, provided Kit with the keys and left. By 8 p.m. that evening after all the "girls" in the wedding party had gotten their manis & pedis and we were all sitting down together for a few drinks and dinner at a local restaurant, Kit received a call from Judith. Judith told Kit that RVs were not allowed in the community based on the HOA rules and that it would need to be removed immediately. Kit explained that we were just sitting down to a meal and she would call her back. This quickly devolved into them threatening to call the local Sheriff if it was not removed by 9 a.m. on the next morning! Yikes! I'm going to back up and also explain that even though Kit had provided Judith with the security deposit AND rent for the home, Judith had not provided Kit with any of the documents that were listed in the rental agreement. Specifically, the Rules and Regulations. And Judith was also the person who told Dave where to park the RV when he arrived. Judith arrived the next morning apparently to facilitate the moving of the RV and discussed the situation with Dave. Who I must mention was in no way listed on the rental agreement. By the time Kit knew Judith was at the home and went outside to speak to her, Kit saw Judith DRIVING AWAY without discussing any of this with her. This is the owner of the company! Once the absentee owner and Judith realized that they had made a mistake by not providing Kit with the rules and regulations as had been promised, they began begging vs. threatening. Now Kit's next to youngest daughter is marrying the man she has spent the last 4 years with, Kit is in charge of feeding 14 friends and family AND is helping to set up the wedding reception. Needless to say, all this did was add even more stress to an already exciting and stress-filled weekend! This extra stress caused Kit to experience insomnia leading up to one of the most important days of her life. The first thing I thought when this whole situation began is that Judith and the homeowner had completely set Kit up to fail so they could keep her security deposit. Pretty despicable behavior. Another thing that many of us noticed is that even though we were harassed about the RV there was one home that had a jet ski on a trailer and another that had a pop-top type camper sitting in front of their homes. I also noticed on several occasions - once while walking with Kit early in the morning and once more while walking Keegan's dogs - that none of the "permanent" home owners would speak to us, give us any eye contact, etc. So, essentially, since the homeowners can't take their irritation out on the absentee owner for turning their neighborhood into a rental community, they tried to take it out on us instead. Between Judith's inability to do her job and the unpleasant behavior of the other homeowners, they turned what should have been a wonderful experience for my Mom into a terrible ordeal. And they very quickly turned a 5 star review into a 1. What a shame for everyone involved.

My son and new daughter married at Castle Farms in Charlevoix, Mi…read more My new in-laws rented a house near by for the occasion. 13021 Robin's Ridge. They had reserved this rental for over a year. We had the understanding with Charlevoix Rental that I would be bringing my 5th Wheel Traveler. Once I arrived I meet with a Charlevoix Rental Agent. She directed me where to park it and then left the property. Within a few hrs. my in-laws started receiving complaints about the unit being on the property. Complaints from Charlevoix Rental went on the entire 4 days of the wedding weekend. I would not recommend this company to anyone without them providing a clear understandind of whats allowable from the rental agreement. There was never a concern from them for having the 5th wheel traveler on the property, until after we arrived, and there was nothing in the rental agreement that prohibited the use of it or any other recrational vehicle for that matter.

Always helpful and informative. They know this entire area up and down. They don't mind answering…read morestupid (or smart) questions.

From the owner: Ferguson & Chamberlain Associates Inc provides land surveying and topographic mapping services to…read morethe Charlevoix, MI area.

He was on time (early!). Found even more sites than we scouted. The results are spectacular! I…read morewould recommend him to everyone!

JY is great to work with. Very responsive each step of the way. Captured the images I asked for and…read moredid great working with my daughter.

Bill I can't thank you enough for your diligent hard work at keeping this sale together. You are a…read moreman with integrity and honesty that we don't see in this world anymore as a norm. I pray that you have an absolutely fabulous year in all things and know that your light shines bright!

My family and I have used Bill Dietrich at Real Estate one on multiple occasions and could not be…read morehappier. Today my fiancé and I closed on our forever home again with the help of Bill. As always Bill took the time to listen to what we were looking for in our forever home and found multiple houses for us to look at. Bill is so patient and always listens to your concerns and does whatever it takes to try and help you in your search. In my family's opinion Bill is the best of the best and if you are in search of a realtor I would highly recommend that you give Bill and his team a call!

Brienna Roberts in the Boyne City office is absolutely fabulous. I was a very nervous home seller…read moreand buyer but Brienna walked me through every aspect of the selling and buying insuring that not was I protected but that I *felt* protected. I highly recommend her for any real estate needs.

Brienna Roberts mislead us as Buyers as to the history of the maintenance and upkeep of a home we…read morepurchased where she was the Seller's agent. Her clients (the Sellers) also signed misinformation on the Seller's Disclosure Statement. Some of the repairs that we insisted on based on the inspection, though completed, were not done with knowledgable care, i.e. the new faucet was still leaking into the cabinet; the new sliding door was put in with "green" wood, etc. We have had a tremendous amount of aggravation fixing their fixes. She may be a good Seller's Agent, but use caution if you are the Buyer.

I know Jamie as the man of integrity. When I search for a house, I want to understand that my agent…read moreis putting my interests first and understanding my needs. Because of this I can highly recommend Jamie Woodall.

From the owner: Jamie Woodall Real Estate serves Boyne City and Northern Michigan, helping buyers and sellers…read morenavigate waterfront homes, second properties, and residential real estate across the Lake Charlevoix region. With over $80 million in closed sales, Jamie provides local market expertise, strategic pricing guidance, and clear communication from start to finish. Serving communities including Boyne City, Petoskey, Charlevoix, Harbor Springs, Walloon Lake, and East Jordan, Jamie works with full-time residents, second-home buyers, and investors seeking trusted representation in Northern Michigan. Whether you're purchasing a lakefront home, selling property, or exploring real estate opportunities in the region, you can expect professional service and in-depth local knowledge.

I couldn't say enough great things about Cathy! She goes above and beyond to make sure her clients…read moreare taken care of and takes the extra steps to ensure every little detail is perfect. I've been fortunate enough to have her as both my buying and selling agent and would highly recommend her for either! If you're looking to buy or sell a property and want a top tier experience, Cathy should be your agent!

I found Cathy on Google and was drawn to her fantastic reviews and location. She was even better…read morethan the reviews stated. Lightning quick with responses and going the extra step in every situation. We are out of town buyers and she made our process seamless with review of potential homes via FaceTime. We secured our perfect condo with her expert guidance and closed virtually with smooth sailing. She has a delightful personality and makes home buying a pleasure. Thank you, Cathy, for making our summer home buying experience the best ever.

Ed Bogart did our roof & siding 20+ years ago. It looks as good today as it did the day he…read morefinished. If you are someone that appreciates a great company, then Ed Bogart is that company.