I thought working with a property management company would be the right way to go to avoid creepy…read morelandlords as a young female. Boy was I wrong. The staff at Windermere were dishonest to me and my roommate about the state of the home we were to move into. There was mold building up in the laundry room and the wall was falling apart due to a water leak. Issues that WE discovered ourselves. The leak was clearly visible to the human eye; my roommate took photos as soon as she saw the leak and we let Windermere know of the issue. Of course, this was after we had already paid $4,400.00 and signed our lease. These issues were completely ignored by all who did an "inspection" of the place. The mold is a huge concern of ours, as it should be. I had requested a professional mold test on December 17th but that request was never acknowledged and there was no follow-through. The people at Windermere made it seem like the mold was "no big deal". One of their staff members tried to tell us it was "lint stuck to the wall." That was very insulting because all photos show it is, in fact, mold. She also kept defensively talking over us, like our concerns were not valid and she had to "defend, defend, defend". She said something along the lines of, "when we complete our inspections we don't break open walls to look at their pipes.!" as an excuse. Well guess what, I didn't break down any walls either and I saw the water leak OUTSIDE of the walls. My roommate and I were not and have not, been living in the home due to the hazardous conditions. This company was not honest and scammed us out of money along with the landlord they represent. Had we known about these issues prior, we would never had signed the lease or given any money until the issues were addressed. It completely baffles me how all of these issues came about once the landlord and Windermere had our money and a signed lease. We were hopeful when we spoke with Paula at Windermere who said she would advise the landlord to forgive our January rent due to the living conditions. The landlord said "no" and that the conditions were "livable". And that was that. It's shocking because I keep thinking "Doesn't he want a good relationship with his tenants?". However, the landlord had to "drive 1,000 miles and take time off of work" due to him wanting to complete the repairs himself. That information was used by the landlord and Windermere as a tactic for us having to pay rent for a hazardous home. It was his choice to do the repairs when there were plenty of capable contractors right here in the community who would have completed the job within the week. It took a month for this guy to fix issues he ignored for a long time. This has been a terrible experience for me and I have 0 respect for Windermere Property Management and the landlords they represent and choose to defend. Now, if you can excuse me as I write a check for $2,200 for a house where I have not lived in over the past two months. This is due to Windermere's lack of anything regarding the mold test and the lack of urgency regarding the mushy wall in the laundry room. It's truly just the principle of the situation and I feel frustrated, and I am lacking hope for my living circumstances. 2025 is rough and I believe we all need to help each other out, not take advantage. And that is what Windermere did and does. All - Use caution and complete your own inspection before signing a lease agreement or giving any money. This company will lie to you and scam you and think nothing of it.

This is for the renter's side of their business…read more They charge tons of fees - $50 per person for the application, $20-25 for each pet, and when the first application came back with no results on the credit score they asked us to submit a new application, with new fees. They promised to refund the first application fees via email, and did not. All in all just applying cost us (two people + pets) about $300. Windermere did not even want to manage the property I was applying to and dropped the owner of the house as a client AFTER I paid all the fees - I was in touch with the owner and she was bewildered - it sounded like they have never wanted to take the property over and are so unscrupulous that they operated like they would just to get the application in. Read the other reviews. At best they are expensive, at worst they are fraudulent. It's so hard to avoid them because housing is tight here, but you will surely pay more in the end if you choose them out of desperation. They rely on you not going to small claims court or hiring legal to keep being scummy.

Tim is a friendly and attentive real estate agent. Most importantly, he helped us make our dream…read morehome come true. He found the handful of properties in the Coupeville area that met our challenging criteria and even included the home we finally bought that we had not considered because the listing was higher than our budget. He knew that we could probably get the seller to come down into our range and he was right! Thanks to him we live exactly where we wanted to be. He was also super helpful in setting us up with an annual maintenance list as we were first time homeowners and then connected us with the different services we would need, such has hvac and electrical.

Tim helped us find a spectacular view-home on Whidbey within our budget. He accommodated our…read moreweekend search schedule and was a wealth of information on the best island locations and activities. Once we found the perfect home, Tim helped us put together a competitive offer that beat out another offer that was higher. Once we got the house, he helped us with referrals to local contractors and subs to help us get settled. Tim is extremely helpful, knowledgeable, strategic, and prioritizes his clients, we can't recommend him enough!

John Monroe helped us find our dream home on Whidbey. He and the Craig McKenzie team were very…read moreprofessional and easy to communicate with at all times of the day or night. John went above and beyond for us, and he is very knoweldgeable about all of the different areas on Whidbey Island. He also provided us with many contractor references which has been very helpful. Thank you John!!

We were shopping for our dream home from out of state. Reid was always accessible and responsive…read moreand was instrumental in making our dream a reality. We recommend him and the CM team!

I don't remember how we initially got connected with Cary but, over the past year and a half, it's…read morebecome very clear how lucky we were to have found her. We started searching for a house over a year ago but were (unexpectedly) hamstrung by our landlord and lease. For this reason, we had to postpone our search and resume about 9 months later. Cary remembered us and the type of home we were hoping to buy. She was communicative through the entire process and I came to realize that, even if it wouldn't benefit her, she would always give us her honest opinion and thoughts about any question we asked. She probably could have talked us into buying a home several months ago, but was committed to making sure we got just the *right* house. Cary knows the ins and outs of house sales. She is willing and competent to answer any question a buyer might have. She is ready to show a home the moment a client expresses interest and really strives to understand her clients' needs and wishes. We are very grateful for her and for the help she provided us from beginning to end. I cannot recommend her more highly to those who are beginning their home search.

The very BEST!!! Cary has been exceptionally patient, understanding, and never gave up on my long…read moreand distant home search! Her knowledge of the local market was invaluable! A step ahead providing video tours, getting all the extra details, even garage measurements for my out of state (from Hawaii!) move! Always professional, communicates honestly, and extremely helpful in local resources and contractors to make this home ours.

Please take the previous comments with a grain of salt. Many people who do have positive…read moreexperiences, especially when it comes to realty and home rentals, don't take the time to post reviews. Reviews usually come from the people who find conflict or problems easily, or have a disgruntled frame on life who indeed do take the time to use various avenues to complain and act as a judge because there was an area of disagreement or conflict. In my personal and lengthy experience working with and being heavily assisted by Ed and Anita, I have observed nothing but integrity, sincerity, professionalism and humility. They clearly care about their customers and act in a moral and ethical manner at all times. They are prompt with my needs or concerns. They take the time to have a conservation with me and it often is highly informative, educational and constructive for my own benefit. I love that they are local, immensely caring for their community and truly demonstrate a desire to help any and all of my concerns. I assure anyone reading this review, the negative opinions about Island Broker Realty are likely an anomaly and by no means, are accurate in the representation of this company as a whole. It saddens me, having personally observed their organizational behavior and the community that works with them, that only the few and seldom who do have a negative experience tend to be the ones that project their voice in order to satisfy something deep inside themselves.

Property manager is a bully and is aggressive to boot. He rented me a unit without working smoke…read moredetectors. The cleaning lady performing my move out clean discovered they were without batteries. He is trying to keep my deposit saying I caused damage and didn't clean the unit. I'm 62 and disabled. What on earth could I have maliciously damaged. He refuses my requests for copies of these alleged bills against my deposit. Including paying my already paid final electric bill. I left copies of my cleaning bills in the unit. Because Covid.

Really nice receptionist. Very very helpful…read more One of the partners was kinda rude but the receptionist really made up for it. Very friendly!

From the owner: Serving Oak Harbor, Anacortes, and all of Whidbey Island. Specializing in VA and military…read morerelocation.

If I could give Cassie Lupin 10 stars I would! She went above and beyond getting my property sold…read more She priced it right and it sold in 2 days above listing with multiple offers.

Mark Hanson was wonderful to work with. He meet all of our needs, he showed us several homes and…read moreunderstood what we were looking for in a home which we had several conditions and requirements we wanted in a home and he found it for us. Very friendly and willing to go above and beyond. We will work with Mark again. He has many contacts and gave some of his recommendations who the best contractors in the area are that wont over charge us. Again thank you for this as well. when it came time to purchasing the home Hanson Home Team work together to get us the best deal. We did not just have one person working for us but the entire team. We purchased the Oak Wood home at 1979 Meridian St, Oak Harbor WA 98277 on 28 Apr 2025.

acorn property Management in oak harbor Washington / owner Terri Neilon/broker. this is just an…read moreupdate to a previous review I made last year. Terri will not return a tenants security deposit and owners deposit. numerous attempts have been made the last one she was reported to the attorney general's office for Washington which she never complied to or returned any of their communications. I will continue to fight her I hope you never get involved in this company it will be a nightmare. I'll keep you posted if she ever decides to do the right thing

Acorn is attempting to turn Redwing into a heavily managed neighborhood similar to how a vacation…read morerental neighborhood would be run. Fence broken? You have to use their contractor. Replacing an appliance? You have to get one on their list of approved appliances. All on a house that you own, not them. Worst ever, they should not be running an HOA. They don't own your property and shouldn't be allowed to tell you what you do with your own property.

By far the worst most crooked realtor in Oak Harbor. 10 REASONS WHY YOU NEED TO STAY AWAY!…read more 1. Poor communication skills, never returns phone calls or emails. 2. Bad attitude. 3. Very greedy. 4. Extremely selfish. 5. Does not lookout for clients best interest. 6. Very Snake like. 7. Not very intelligent. 8. Only cares about himself, narcissistic. 9. Very lackadaisical. 10. Poor overall performance as a realtor. I DO NOT ADVISE USING THIS REALTOR BY ANY MEANS.