If there were an option for 0 stars, I would choose it. Make sure if you're booking with this…read morecompany, you're not choosing a time frame where you must be on time. We booked this company for our wedding 10/22, from 3:00-8:00. Let's start with the fact that they were supposed to have champagne provided to us on the bus, which didn't happen. The bus, well, looks like it hasn't been serviced and taken care of in a decade. There were broken pieces of the speakers, or lights, on the ground. The speakers, yeah well you might want to consider bringing your own because theirs are blown. The driver? HA not sure where he got his license to drive and be in charge of 30 people because this man could not drive to save his life. We had our flower girls on the bus with us and one of them refuses to ride a bus anymore because of how horrible this driver was. Icing on the cake was after multiple confirmations of times and locations, the bus driver was still OVER AN HOUR LATE picking up. Yes, you read that right. They decided to wait until it was 3:00, the arranged pick up time, to call and inform me, the bride, that they would be late because of a car accident causing traffic. The company owner, Dennis, was an absolute A-hole on the phone, too, when I expressed my concern about the driver's delay. A company booked that you're relying on to uphold their end of the contract, should account for extra time in case of car accidents, bad weather, etc. Yes, in the contract it states that they are not responsible for those conditions, but surely you would think a company charging $2,100 for 5 hours would be responsible enough to leave early when you're responsible for such a situation. Not only were we EXTREMELY rushed trying to get all of the pictures done before our ceremony, the driver never greeted anyone, or apologized for his delay. Never. Again. Luckily I work in the wedding industry myself, and can also warn future brides to look elsewhere.

From the owner: Elite Limo MS, LLC is your one-stop transportation service in Hattiesburg, Gulfport, and…read moresurrounding areas. Whether you need a single ride or are planning an elaborate event, Elite Limo MS, LLC makes transportation easy. We specialize in: Airport transportation Medical transportation Limo rentals Taxi service If you're calling on us for a night on the town or a ride to the airport, our pick-ups are prompt and our rates are reasonable. And you'll appreciate our dedication to excellence when dealing with our courteous and reliable limo service.

VIP Limo provided excellent airport transportation services while in Jackson, MS…read more Buster and his team were extremely polite, timely, responsive, and professional. All vehicles were clean, spacious, and comfortable for our group of 15. I look forward to using VIP Limo's services for our next work trip to Jackson!

We had an absolutely unacceptable experience with VIP Limo during our wedding weekend. The company…read moreput our guests in danger, failed to fulfill the agreed-upon services, and refused to take accountability. On our wedding night, VIP Limo sent a shuttle bus with non-functioning windshield wipers in the middle of a severe rainstorm. Rather than alerting us, the driver attempted to transport a full bus of guests in zero visibility conditions on dark, storm-damaged roads. A guest noticed the issue and made the driver pull over. My sister confronted the driver and told him not to drive another trip, yet he picked up a second busload of guests--including myself--without even mentioning the windshield issue. He started driving us on our 30 minute trip through the storm without functioning wipers, only stopping when my sister finally got in contact with us and we forced him to pull over. We had to call our wedding planners to rescue us on the side of a highway in pouring rain - 25 of our friends had to fit into 3 cars to get home. It's terrifying to think what could've happened if we hadn't intervened, as there were full trees down on some roads due to the weather. When we brought this to the company's attention, we were told we were "lucky they even showed up" and were denied any refund--despite the fact that they failed to complete the contracted rides and violated state and federal safety laws that require working wipers (violations that could lead to fines or suspension of operating license). This was the most serious failure, but far from the only one: 1. The shuttle missed a scheduled pickup, stranding 12 guests and delaying the ceremony 25 minutes. These guests ended up driving themselves to the wedding. 2. A bus nearly tipped into a ditch en route to the welcome party, frightening our guests. 3. Multiple drivers had no idea where they were going--guests had to sit up front and give directions. 4. One driver turned down a dead-end street and had to reverse out with guests using flashlights to help him avoid hitting a fire hydrant. Ultimately, we did not receive the "VIP" service we paid for--we didn't even receive safe or competent transportation. I cannot recommend this company to anyone, and I hope this review encourages VIP Limo to take accountability for their gross negligence and issue the refund we are clearly owed.

We rented this bus Saturday February 26th for 5pm to drive us from Covington to the super dome…read more After numerous calls and us being late to the dome finally someone showed up in a small yellow school bus at 7:30 pm. We paid for black Betty not this bus. We were late getting to the super dome because of this. The driver was very nice. Here comes pickup. We told them to be there at 3 they showed up around 4:30 with 2 unknown passengers on the bus. A very rude couple and the lady argued with me the whole ride back across the lake. We rented the bus for our own party. Not someone else's party. The woman kept on arguing and I thought i was going to have to fight her husband. Luckily things died down after he told her to stfu. Keep in mind these people weren't supposed to be on her bus. The main problems to me besides not getting the bus we paid for it was the bus being over 2 hours late to pick us up and the hour and half a waiting on them to pick us up at the dome. My wife called the owner Wednesday after Mardi Gras. He made excuse after excuse instead of just taking the blame for it. He offered us a free limo. I wouldn't take a free limo from them if they paid me to. They could have sent us some money back for this bs but they didn't. Both drivers were very nice but I would never and I will never recommend this company. I have over 10 witnesses as well.

We used Authement Transportation for our wedding and had an absolute blast! My father-in-law…read morecoordinated it all and had great things to say about the ease of the process. While the bus was in transit to the wedding to take us back to our hotel, it broke down but the company was so well prepared they sent out a second bus for us and had it in the parking lot before we ever exited! (We didn't even realize this had happened until the next day when my father-in-law saw the messages he had missed on his phone about the mishap). They were incredibly professional and clearly prepared for anything! The bus itself was an absolute hoot and a holler. It was a party all the way back to the hotel and our driver Clyde took great care of us!

Our driver was very professional, on time and drove us safely to the beach for a concert and back…read morehome. highly recommend!!

very pro safe ride…read moreclean and kind Use online scheduling and pay online... Glad to use this company Modern

These guys were wonderful! We reserved a limo my daughter's wedding day at 7pm at our beach site…read more You want everything to be perfect for your baby girl's special day, so I worried they'd be finished and the limo would not be there, but much to my relief the driver (Mathew) was at least 15 minutes early and ready to go. He patiently waited as they took pictures. When I was heading to my car after getting our stuff off the beach, Mathew said 'you should get to the reception before us so I will take them on a little longer route to give you time to get ready'. Thank you! We all got there in the right order and they got out of the limo, but the director wasn't ready for everyone to come in yet. Mathew got to the other side of the lot and saw her standing outside in the heat and immediately backed over to her and said 'why don't you sit in the back with the door open to stay cool until they are ready for you'. Good call and she was so thankful for that she made sure I knew about it. He waited there until everything was done and they were ready to head out for their honeymoon. A giant thank you to Mathew and Luxury Limo for helping to make my daughter's dream wedding night such a wonderful experience for her and our new son-in-law! You guys are awesome!

Good service. Loved my driver. Great company and I will continue to use these guys. The limos were…read moreextremely clean and comfortable. THANKS

DO NOT USE THIS COMPANY! We Rented FOUR motor coaches for the Airing of the Quilts Festival in…read moreGee's Bend in October! Paid $9000 in advance. At 8:00 the morning of the event, we received a call (30 minutes before their scheduled arrival) informing us TWO of the motor coaches "broke down" on the way to the venue. These guys did not fulfill their contract. We could not accommodate the number of people for our festival event, had to refund money to those who bought tickets for the motor coach rides. These guys won't return calls, reject mail that we send and REFUSE TO PAY money for their failure to deliver what was paid for. This company is not reputable!

We booked a party bus for my son's senior prom on 3/4. They were supposed to pick the kids up at 3…read morepm, I called to confirm at noon that day and was informed that they were about to call me because the bus was broke down and they would not be coming. I was told that I would get a refund, almost a week later still no refund for these kids and no one is returning my emails or calls. Very disappointed in the customer service and really hoping the refund is issued soon because 20 kids are out $60 each. After waiting over 2 weeks for a refund that I was promised, I disputed the charges with my card to get a refund. Even after this, I tried reaching out multiple times to the company trying to give them a chance to make it right and they never did. They wouldn't respond to emails or phone calls. DO NOT USE THEM!!!!!!!!!!!

They get two stars because they could accommodate us within an hour pickup time. However, they were…read morelate, showed up in a large Mercedes' van and not a limo as expected, and it was the biggest hot box and uncomfortable ride I've experienced in at least a decade. The AC in the back was nonexistent. We had to open the drivers cab window (which was ice cold), in order to get some sort of cool in the 100 degree backside of the van. When you spend $200 for a 25 minute car ride you don't expect it to be hotter than a $25 Uber. The owner responded with, " There's AC controls in the back." Ya.... Obviously. Having a switch and it actually working are two different things. No ice in the cooler as well..

I would give ZERO stars if it would let me. The guy that owns this place sells nothing but junk…read morevehicles, my husband worked for him and got not one, not two but THREE different vehicles from him and they literally all broke down on him with in a matter of days. Then he refused to let my husband get his stereo out of one of the vehicles. Now he is slandering my husbands name to other people that my husband works for!! Ohh yeah and he doesn't have any of the vehicle that he rents out insured so if your paying any extra for insurance, your getting scammed!!