I have BX/BS Federal insurance and for three years this company was called Liberator Medical, then…read moreit recently became Tri County Medical Ostomy Supplies. They were an approved preferred provider under my BX/BS Federal as Liberator, but NOT under Tri County. My last order I was informed that I could only get Convotec brand, no longer could I get Hollister Brand which I have always used. I said ok send the Convotec, and when it arrived, I knew immediately that it was obviously INFERIOR product, both the bag and barriers. Bags we paper thin with "iffy" attach ring, the barrier are one size and you have to cut each one to fit, which is not a fun thing AND the barriers themselves are cheap and the adhesive is very inferior and causes skin problems AND they do NOT stick even halfway as good as the Hollister brand. So I have to find another company for my supplies that is on my insurances preferred list so I can get back to Hollister brand which works like a dream for me. Bad enough that I am only 28 yrs old and have a permanent colostomy to deal with, but to have inferior supplies that I cannot be confidant in and seals that cause skin irritation is over the top. Tri County gave me a hard time about answering my questions, seemed as if they had an "agreement" with Convotec and get kickbacks or something. Anyway, never give up in advocating for the best supplies that work the best for you. There are lots of companies on the internet so keep calling until you get the stuff you need and that your insurance pays for.

From the owner: Family owned business since 1977. Wound Ostomy Continence Nurse on staff. We provide retail and…read morewholesale services to include a complete line of products from major manufactures of ostomy supplies, wound care supplies, urological supplies, incontinent supplies, compression stockings, skin care products, stethoscopes, and blood pressure kits, foot care products, bathroom safety products, walkers, crutches,& more.

I've had an account with Mooney 's for over four years now. Two months ago I was in to pick up a…read morescript - copay $1.50. I told them to put it on my account, which I pay routinely on the 1st of each month - the balance of which has never exceeded $30.00. I was told I had no account, and would need to pay cash. Well, that day I simply didn't have it. They refused me my medicine. Completely humiliating, and so unnecessary.

Chet is the first and last person you speak with at Mooneys Pharmacy. I appreciate his kindness.read more

When I arrived was told to have a seat.Waited thirty minutes no one offered to help.I am in n…read morecustomer service, not happy with theirs.

There is a complete lack of responsibility from this company. For the past 6 months, I have been…read morearguing about a 50 dollar copay. I do not owe it. My insurance company has been spoken to them directly and informed them I do not owe this 50 dollars. They do not care and keep invoicing me. I will have to pay this 50 dollars that I do not owe, but it will be the last time I use this company or their services.

I don't know which location in Tennessee I called this morning for CPAP supplies but I want to…read morecompliment Mercedes who helped me place the order. She was the nicest person I have talked to at Lincare in all these years! She gets and A+ for starting my day off nicely! I sure wish I knew which Tennessee call center she works in so the review could get to her and her supervisor! What a great lady to talk to!!!

My husband (prior to his death) and I have used Resp-I-Care for all our oxygen/C-pap supplies for…read moreseveral years. We have always found their customer service prompt and courteous. The delivery people are great and have become friends.

Extremely disappointed in the billing department, they are so disrespectful and rude…read more I have been calling since August to get the over charges stopped and refund no one seems to care.