aug. 27, 2024. last week "jay" (owner of the co.) delivered to me my new lite rider power…read morechair..in just one day. so far i've been using it everyday and it works great and i'm sooo happy with it. jeff and megan in morristown office were "great". they gave me a "great sale price" and i'm so pleased with the price!! i would highly recommend this co. they are very kind and helpful.

From the owner: Our mission at Next Level DME is to give those with short-term or long-term conditions the…read moreindependence and quality of life they deserve. Our mobility services in Morristown, TN, provide high-quality products such as mobility scooters, wheelchairs, lift chairs, stair lifts, hospital beds, and much more. Our professional staff is ready to assist you in finding the best solution for your needs. We'll handle the installation process, too, with our certified installation technicians! Contact us today so we can help you find the resources to live your best life.

This place was great. They didn't have what I was looking for, but instead of turning me away the…read moreowner got on the phone and literally searched for an hour for me. She finally got the hospital to give me the supplies I needed (after I had previously tried and the hospital wouldn't help me at all.) If you need any medical equipment, definitely go here.

From the owner: Whitley Home Medical Equipment serves the Asheville and Hendersonville community. We specialize in…read morehelping people with poor or limited mobility move better and be more independently with equipment that keeps you moving comfortably. We provide many options for comfort lift chairs, hospital beds, mobility scooters, bathroom safety equipment, rollators, wheelchairs, walkers, vitrectomy support packages and canes. Rentals: Not only do we sell home medical equipment that is fashionable and suits your style, we also RENT medical equipment. So if you have recently had a surgery, are transitioning homes or are in town visiting and need to rent medical mobility equipment, we've got you covered. We are located in Hendersonville on Fleming Street, right down the street from Margaret Pardee Memorial hospital. Our hours of operation are from 9am to 5pm Monday through Friday.

Landed at the Wheelchair Place as they were very local and carried lift chairs. They had quite a…read morefew different ones to choose from; size of chair, optional choices of upholstery, and so on. Basic chair to cushy with built in heater. You know what I bought! Now. The place is unassuming and I wasnt Iinitially sure of it. it's all all good!

5 Stars. The MobileLife store is clean, bright, and has absolutely everything you need. Shane is…read morevery accommodating, knowledgeable, and clearly operates with the customer's best interest at heart. Great location whether you are coming from town of just arriving at the Asheville/Fletcher airport. The transport chair Shane recommended was clean, like new, lightweight and functioned perfectly. I happily recommend them to everyone.

We purchased a new, very expensive power wheelchair from them. I was in the hospital when it was…read moreready for delivery, but they were very kind & understanding & willing to hold off on delivery until I was back home. They delivered it, gave me instructions on how to operate it properly, made sure that I was comfortable with everything before he left, etc. All was great for awhile, then the chair started having issues! The feet were working well, for awhile, then started bouncing whenever I tried to raise them! As I have neuropathy & swollen ankles due to fluid retention, the bouncing is painful for me to have to endure!! I called & described what it was doing, she was very understanding & said she notified the repair department, so I figured I'd hear from them soon. I have since emailed many, many times & left phone messages. But noone from the "repair department" has reached out to me since!!

My insurance company covers this company. BUT this company will only do business with you if your…read morewilling to put out big money with them. Will not deal with scooter batteries. Not worth there time to take insurance for scooters they said. But will for large wheelchairs. So my wife has no transportation for now. Amazon here we come

If you need competent, punctual, honest assistance with new chair lifts or repairs of an existing…read moreone, than Mobility Matters is for you. They repaired my elderly aunts chair lift and were prompt, courteous and honest. Couldn't be more please. Additionally I used their equipment when I had knee replacement and was very pleased. Wonderful company.

They were very helpful in garnering resources for an agong adult. Highly recommend. Lovely caring…read morebusiness.

ABSOLUTE WORST CUSTOMER SERVICE COMPANY!!…read more Every individual that keeps them in business is disabled or hani cap in some way. This company belittles and ignores the disabled. Thankfully Iam a family member, I have my dad whom is in an assisted living with a prosthesis, and no vocal cords. After waiting over 2 months for the initial repair to be fixed, The first tech caused a bigger issue an left I had to wait 30 days to get another tech out, which happened to be this company. GUESS WHAT! They didnt call to schedule to appointment until 2:30pm the same day for a 3pm-5pm window, of course we said yes come! By 4:30pm my father is texting me saying the scooter wont drive please call tech to return, now we have an even bigger issue. I called right away! I couldn't get anyone to answer, I called over 20x in 30 min from 4:45pm-5:15pm none stop. My calls were ignored , each called having a different ring length. The website says open until 7pm! and IM CALLING DURING THE REPAIR WIDOW BLOCK!!! What if i were the disabled individual, is this how you treat your customers the reason you have business! Now hes back to being unable to get around, back to waiting who knows who long! THE REPAIR TECHS ARE UNETHICAL IN EVERY WAY! HORRIBLE WHEN WORKING FOR A SCOOTER REPAIR COMPANY! YOU DONT BELITTLE THE HELPLESS! This this is has been 4-5 long month an honestly looks like insurance fraud! this company has billed my fathers insurance for thousands and thousands of dollars when all there doing is making is life more complicated and mine because im the one having to continue this issue, tech after tech. its currently 6:15pm same evening and still no return phone call!!! why? ps. the gentleman even posted below begging for someone to contact him in regards to his scooter this company needs to be out of business! horrible people working at star mobility!!!

My old Amigo started to be unreliable and I was afraid I'd get stuck somewhere and be unable to…read moremove. I found Star and Jeff and all is repaired and I'm very happy. Turns out there were 2 electronic parts that needed to be replaced and one had to be ordered and took over a week to get to him. He got the repair completed and tested the scooter for reliability many times before he brought it back to me. He also had a loaner for me to use while he had mine. I will certainly use Star again if I need more repairs. I highly recommend Star to any who need mobility services.