The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

came & said the hose wasn't on tight enough, 2 days later the hose leaked so I'll replace itread more

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

Late review from July 10th, requested help from them like I always do, call handled timely and…read moreservice call booked. Nick W came out on time, fixed my commode, and was on his way. Price for leaky toilet was $325.00 so a little pricey but I saved with my service plan. Thanks for always helping me out, much appreciated.

Taylor was an excellent communicator and James did an…read moreexcellent job on a complicated job. He is extremely knowledgeable and explained everything, answering all of my questions, I highly recommend Pride Plumbing!

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

I had a service call because my AC condenser fan was not running. The tech came the same day and…read moredid a good job replacing the capacitor. My disappointment was not with the work, but the capacitor he replaced costs them under $100 but was charged to me at about $330. To me this is price gouging and is a red flag that consumers should be aware.

our heat stopped working at 8:30 pm. Ron came right over looked at it and knew exactly what was…read morewrong. He got the heat running for the night and promptly and came back the next morning with the part. he's knowledgeable, trustworthy, quick and efficient. I also thought he was reasonably priced. he's an all around nice guy. I highly recommend him.

Called Ron about issues with 2 toilets. He was at my house within 1/2 hour. An hour later and all…read moreif fixed. Ron and his son are delightful people. Exceptional work ethic and honest with affordable prices. I highly recommend

I am remodeling my house and I had on call rochester repairs come out to do a shower drain & pot…read morefiller for my house and he did an amazing job. Super respectful and very informative letting me know everything that was going on as he was working. 100% will be using him again for upcoming projects.

From the owner: On Call Rochester Repairs LLC is a locally owned and operated business specializing in property…read morepreservation, home repairs, plumbing, and remodeling services. Whether it’s fixing leaks, drywall repairs, full-scale renovations, or general handyman work, we deliver reliable, high-quality craftsmanship with a focus on customer satisfaction. We take pride in honest work, fair pricing, and getting the job done right the first time. From small repairs to full property renovations, On Call Rochester Repairs LLC is the name you can trust for dependable and professional service in the Rochester area. Serving: Rochester, NY & surrounding areas Contact: 585-857-7374 Email: Nik@oncallrochester.com Website: oncallrochester.com

Derrick from Lalonde Plumbing replaced our water heater and sump pump. Excellent service,…read moreprofessional, quality work and just overall good price for the work. I am overall very pleased with the service! Thank you!

Tyler was quick to respond to our request to diagnose a loud noise in our plumbing. He diagnosed…read morethe problem and quickly made the repair (replacement of a leaky outdoor hose faucet). He also noted a leak in our pressure control valve and we discussed other valve replacements we've been wanting to do for some time. Tyler gave us a quote for the work that was well within our budget, and scheduled a date to return. He completed the work in much less time than we expected....2 hours to replace the pressure control valve with two meters (inbound & outbound) that will make future adjustments easy. He also replaced the valve for the water heater and added a valve for the furnace humidifier water supply. And, he replaced the hot & cold supply valves for our washing machine, which were the originals from when the house was built over 50 years ago. Tyler is very friendly and personable, and he took the time to clearly explain everything. He was was a pleasure to do business with! We highly recommend him for any of your plumbing needs, and will definitely call on him for any future plumbing requirements we may have!

I've used Tyler a couple of times now for my plumbing needs for my home in Rochester. He is prompt,…read morecourteous, and clean. He responds quickly to texts and phone calls. His work is neat and he takes his time making sure the job is tested. His pricing is reasonable and he gives you the cost of your project upfront. Definitely a dependable guy who I will use again.

From the owner: At T.C. Plumbing, being owner-operated means personalized service from start to finish. With direct…read moreinvolvement from the owner, we prioritize integrity, transparency, and customer satisfaction. Our small size allows for tailored solutions and attention to detail that larger companies may lack. Choose T.C. Plumbing for a personal touch and top-quality service every time.

I cannot recommend AP Plumbing high enough. These guys are the real deal! Fast service. Great price…read moreand everyone in the Company was knowledgeable and polite. I needed a new water line to the house and in 1 day, these folks did it. Cleaned up. My experience with AP Plumbing was refreshing and enjoyable. Thank you AP Plumbing, David Stanton, Auburn, New York.

Do not contact this company, trust me…read more Looking back, and after reviewing my records during a legal matter involving my rental property, I believe it is important to share my experience with AP Plumbing. I received an estimate of approximately $1,000 to remove an existing toilet and install a standard two-piece toilet, including an after-hours service charge. Based on my subsequent research and other pricing I obtained, I found this estimate to be significantly higher than what is commonly charged for a routine toilet replacement. What concerned me most was the lack of transparency regarding the pricing. I did not receive a clear explanation of why the work required after-hours service or what specifically justified the premium cost. For a standard toilet installation, I expected a more detailed breakdown of the charges. Because I could not justify the quoted price, I chose not to proceed with the work. My recommendation to other homeowners and landlords is simple: always obtain multiple estimates before approving plumbing work, especially for routine jobs. Taking the time to compare prices could save you hundreds of dollars. Based on my experience, I would not use AP Plumbing for routine plumbing services due to what I considered an uncompetitive price and insufficient pricing transparency.