I really, really wanted to like this dental practice. They are super conveniently located and make a nice first impression when scheduling the first appointment, but unfortunately, that's where all the good things end. 1. I asked them to get my records from my previous dentist and warned them that I had changed my surname since then because I got married, so they should use my maiden name when requesting those records. I had to follow up multiple times asking if they were able to get them, and they told me my previous dentist just never responded. That seemed weird, so I called the previous dentist myself, and they told me this practice kept asking for records under my new name instead of my maiden name--and of course, they couldn't find me. I don't understand why they wouldn't just follow up with me and double-check the information, rather than tell me that my dentist simply didn't respond. 2. They took a scan using their Sidexis system and were claiming that my root canals were showing radiolucency and would require further evaluation. Which I don't mind--but I asked them to give me the scan. They just ignored my messages for half a week. I tried calling; they didn't pick up and didn't call back. I requested the scan for the THIRD time, and at this point I told them this was the worst customer service I've encountered at a dental practice and that I just wanted my scan so I could move on to a different dentist. They then took multiple days to send me... a link to their software installer , which is absolutely laughable. When I called and asked them to simply send screenshots of the teeth in question that would show the issue they were concerned about, they kept explaining how difficult that was. After the call, I asked my friend who is a dentist if I was missing something and whether it really is impossible to get basically an image of the problem areas from Sidexis, and she confirmed that it's very easy. Either way, STAY AWAY! read more

I called about a cosmetic gum procedure. When I called, the representative refused to answer any questions about the specific type of laser used without me first paying for an appointment. The type of laser equipment they utilize determines whether or not I would proceed with a consultation. Unfortunately, the representative was rude, offered no option to follow up with me, and insisted that a paid appointment was required to receive any details. read more

I rarely leave negative reviews, but this experience was so unprofessional that I feel obligated to warn others. A few weeks ago, I had a consultation with Dr. Erickson. He examined me and told me that my bone was far too thin for an implant. He was very clear that a bone graft was absolutely necessary and that placing an implant without one was simply not possible. Based on that professional recommendation, I scheduled my surgery with Dr. Pope, took time off work, arranged my schedule, and mentally prepared myself for a bone graft. Imagine my surprise when I was already sitting in the surgical chair and was suddenly told that they would be placing the implant instead. How does one doctor say an implant is impossible, while another completely changes the treatment plan without informing the patient beforehand? Why wasn't I called before my appointment? Why wasn't I given the opportunity to discuss the change, ask questions, or even decide whether I agreed with this completely different approach? Changing a surgical plan after the patient is already in the chair is unacceptable and incredibly unprofessional. It got even worse. While I was sitting there, stressed and about to undergo surgery, they presented me with an estimate based on my insurance supposedly covering part of the procedure. The problem is that I had spoken with the front desk several times before my appointment, and every single time I was clearly told that my insurance would not cover anything. When I questioned the numbers, they initially insisted they were correct. Only after I challenged them did they admit the estimate was wrong and give me the actual out-of-pocket cost. Even after all of this, I decided to move forward. The doctor numbed my mouth, began the procedure, and started using the robotic system they advertise so proudly. A few minutes later, everything stopped. I was told they couldn't continue because my mouth was too small for the robot. Seriously? Isn't determining whether a patient is even a candidate for robotic surgery the entire purpose of the consultation? This should have been identified weeks earlier--not after I had taken time off work, received anesthesia, and the procedure had already begun. Their response was, "Don't worry, we won't charge you." That completely misses the point. The issue isn't the charge. The issue is the wasted time, the unnecessary stress, the poor communication, the contradictory treatment plans, the incorrect financial information, and the fact that no one seemed prepared before bringing me into surgery. This wasn't just disappointing--it showed a complete lack of organization and professionalism. I will never return, and I would strongly discourage anyone considering treatment here from assuming that proper communication, planning, and patient care are priorities. read more

I switched dentists and finally received the level of care I should have had all along--which made it painfully clear how incompetent my treatment was at Coliseum Dental with Greenlaw. My new dentist found multiple mistakes, and I'm now paying out of pocket to fix work that never should have been done incorrectly in the first place. Coliseum Dental is a churn-and-burn operation. Avoid it. If you want a Delta Dental provider who actually cares and knows what they're doing, message me. read more

Quality care, knowledgeable, personable staff, and timely service make this an easy business to recommend.

Have had great experiences here. several crowns replaced and some fillings over time. Regular cleaning. Staff is wonderful and love the overall environment. Convenient and plenty of free parking, too. read more

I've been going to Coliseum for years now (since they were Pope Dental). They've always done a great job and have tons of services (fluoride, laser treatments, deep cleanings, sedation dentistry). I always get my teeth cleaned by Amanda and she's the best! I have a fairly extreme fear of dentists, but she's so nice, patient and understanding that it makes dental appointments tolerable for me. read more

Doctor Erickson is the best dentist in the entire world. He is so gentle and kind. He is absolutely thorough when caring for his patients. I always know I am in good hands when I see him. I have been seeing him for over 10 years he left his practice in Castro Valley I was heart broken. He bought dental care from never seeing a dentist to currently healthy. I have dental phobia and freak out when I have to see a dentist but not doctor E. I just love the care he has provided to me over the years. I will follow him wherever he goes. This guy is the real deal. read more

Dr. Pope is awesome. He's the only one that works on my teeth. I wouldn't go to any other Dentist been going to him for years.

5 stars is not enough for this dental office. They are all highly professional & welcoming at the same time. Fantastic work by Dr. Pope & the rest of the staff here at Coliseum! read more

I'm a new patient and they have been very kind, Dr Pope has been very kind and looked at everything to make sure it was done correctly and not rushing things like some other dentists. Thank you Dr Pope read more

This review is not for the dentists, who are very good (especially Dr. Erickson). This review is for their front office, with a focus on Julie, their office manager and their billing practices. I had a lot of work done, extraction, bone graft, implants. I have good insurance, but dental work is expensive. All this work was done in a single year. At no point did anyone walk me through the cost, I asked multiple times and no one at the front really knew what they were talking about. I paid 1k for extraction and graft, 5 mo. later found out there was a pending claim and I owed another 1.2k on top of the 3.5k the implants cost. When I asked for the ledger, the front desk sent me a very confusing overview that even their office manager, Julie couldn't walk me through. Then she sent me a completely illegible doc. While they offered a 20% discount, it's completely unclear what I'm even being charged for. There's 0 transparency for billing at this office and the customer service is very poor which is very disappointing since the dentists are phenomenal. Also, you can always judge a business by how they respond to Yelp reviews. Every single response from the business owner pushed back on the consumer in a defensive tone... read more

Been seeing Dr Pope for years and has been everything I've wanted in a general dentist. Reception is always very professional and prompt.

A top-notch office, exceptional organization and care! I came for my first visit a couple of months ago. Now, I have brought my mom, and my wife has joined as well. Awesome experience with both Dr. Pope and Dr. Gavan!! read more

Coliseum Dental is hands down one of the best dental offices in the Bay Area. From the moment I walked in to the moment I left, my experience was nothing short of amazing. The office has a beautiful, modern vibe, and the staff were all incredibly friendly and welcoming. Melissa, the dental hygienist, gave me one of the most thorough cleanings I've ever had -- and I get my teeth cleaned professionally at least once a year. She even gave me some great toothbrush recommendations. My teeth have never felt this clean! Dr. Gavan was fantastic -- friendly, down-to-earth, and easy to talk to. We discussed cosmetic procedures, and he gave me his honest opinion on whether composite bonding would be a good option for me. A lot of dental offices feel like they're more focused on selling services than actually helping you, but that wasn't the case here. I felt like a person, not a dollar sign. If you're looking for quality care and a genuine, comfortable experience, Coliseum Dental is the place to go. read more

Absolutely!! They go far and beyond and they take care of you. The doctors (Dr. Gavan, Dr. Pope) and assistants (Serena) are absolutely awesome, treats you like family. kudos to the front office read more

***Five stars typically, but three stars for my last visit. I'm writing this review for people with dental anxiety*** I've gone to Coliseum Dental (previously Pope Dental) for a few years - I found them while researching good dentals for people with dental anxiety. Everyone in the practice has been extremely gentle and understanding, making me feel comfortable. It has helped my anxiety greatly. My personal favorite is Dr Mojica and then all the hygienists have been great, really. I recently had an appointment with Dr Greenlaw for a crown and two cavities. She was nice and I made sure she knew about my dental anxiety and she was gentle at first. I did have nitrous that wasn't working unfortunately - I think how the position my mouth needed to be in was breaking the seal so I wasn't able to breathe in enough. I was doing okay, though. After she moved on from the crown, she went to numb the other side of my mouth. But she didn't warn me -- I thought she was going in to put on the topical to numb me, but instead it was the needle. It was one of the shots that go way back and into what feels like the jaw muscles. I gasped from the pain and was shocked. And instead of pausing to see if I was okay, she went to the other cavity site and injected a couple times there, too. Again, without applying any topical. I started crying. I don't know exactly why, but likely from the anxiety, shock, and initial pain of the injection. I'm postpartum as well so I'm sure my hormones are all out of whack, too. But I couldn't stop crying so we stopped while I calmed down. I was able to complete the appointment after, but it did set me back anxiety wise. I thought it was standard practice to use some topical before doing injections. Six days later I still have some pain in my jaw if I open wide, so I decided to write a review. For those with anxiety, make sure you talk through what they can do to ease your pain and nerves. I'm sure Dr. Greenlaw is a great dentist, and my experience is not typical, but just FYI in case it is helpful. read more

I have been going to Pope dental for May years . Never thought I would yelp my dentist ... but they deserve it. Always great care, with valuable insight and when available options. Sounds crazy, but the staff is so friendly and nice I look forward to going to the dentist . They took care of some unique needs I had and always feel like I'm in good hands. read more

Best dental experience ever! Everyone at the office, from the front desk statt, to the insurance expert, to the dental assistant, to Dr. Audrey herself, all exhibit the highest level of professionalism and care. I happened to mention to this great dentist that I am a poet (see @sagepoetess on IG), and she wondered if I had ever written a poem about dentistry. So here is a poem to celebrate Pope Dental: A dental team with compassion ensuring your satisfaction. Don't give up your hope, just bring your teeth to Pope! read more

Being new to Walnut Creek, I did not have a dentist yet. Of course, I had a dental emergency over the weekend. Searching "best dentist in Walnut Creek," I found Coliseum Dental. To my amazement, they answered the phone and saw me immediately Monday morning and put on a new crown. They have amazing technology to do everything on the spot (e.g. X-rays, making the crown). I was blown away by Dr. Pope and Dr. Greenlaw with their professionalism and how good they were. I feel so lucky to have found such a wonderful dentist. I highly recommend this dentist in Walnut Creek! You will be glad you chose them! read more

Do not go see Dr. Pope if you expect good bedside manner. He extracted a tooth and it was as if he'd never done this procedure before. I have had this procedure before so I know. Ripped and tugged to oblivion to get the tooth out. They also rescheduled an appointment that I canceled and did NOT give them permission to reschedule. They are threatening to take me to collections. Stay away. read more

I had a pleasure of being a patient this week for hygienist Carol A. I just love how patient she was with me because it was a 4pm appointment and I was about to fall asleep. I also didn't have time to brush my teeth after lunch and Carol was very professional. Carol points out any concerns she may have when looking inside my mouth. She also remembered me from my last visit many months ago. Much respect to this great professional at Dr. Pope's office. Thank you Carol for making me feel mouth healthy! read more

Coliseum Dental is FANTASTIC! I had an issue with a loose tooth and Dr. Erickson and his wonderful assistant (Cirena sp?) took care of the problem and it feels and looks great! Everyone at the office is courteous, professional and extremely knowledgeable, The equipment is state of the art and the office is bright, light and cheery. Dr. Pope and Dr. Erickson both are adept in their profession and illustrate precision and artistry in their work. I highly recommend Coliseum Dental! read more

I was lucky enough that my Regular Dentist Dr Julie Greenlaw has brought her practice to this beautiful warm friendly office ....Off the get go the girl (sorry I don't remember your name but do your smile and attitude) She greeted me welcomed me.Then My JOANNE She is the BEST in the whole wide world, love her, she is a teacher and so gentle with me. Ive hated the dentist since I only went as a child because I need a tooth pulled...She has given me a new out look on dental care and I do believe I better for it...Met a new Doctor today-Doctor Audrey Mojica ,so kind and super fast pain free...Thank you to the Staff for your excellent service its so appreciated. JoLynn Gonsalves read more

Dr. Pope and his team are wonderful. I broke a crown last night and left a non-urgent message. Dr. Pope's office called me first thing in the morning and squeezed me in for an evaluation. Dr. Pope and Lisa and all the people who work in the office are the kindest, most easy-going, and gentle people. Over the past several years, Dr. Pope has completed complicated dental work to restore my smile. For years, I tried not to show my teeth when I smiled and now I smile with confidence. Thank you, Dr. Pope and team for making "seeing the dentist" a positive experience. read more

I have been a patient of Dr. Pope's since 2013. I was starting a new job at MetLife after not finding work for years, and I woke to find my dog ate my dental appliance that I used for a missing front tooth. I called Pope Dental and they were able to put a temporary fix that day allowing me to start my first day of work with out stress! Dr. Pope eventually added an implant where my missing front tooth was and I can say the experience (for me) was painless and very quick. I am very happy with the results! Thank you Dr. Pope and Staff! read more

I have been going to Pope Dental for years and absolutely love it! The staff is also so kind and friendly. They always make me feel right at home. I have more recently been seeing Dr. Ahmed and cannot recommend her enough. She makes you feel super comfortable. I had to go in for 3 fillings (ouch), but Dr. Ahmed made the process painless! She made sure I was comfortable through the entire procedure and we chatted just like we were old friends. Going to dentist is not always the most fun, but I promise this office will make you feel right at home and comfortable no matter the procedure! read more

I've been going to Dr. Pope for over 25 years now I just went in and had full dental implants he's amazing I would highly recommend him he's always been there for me anytime weekends holidays always he's a dentist that you can depend on no matter what you're in great hands .... My brother just finished his work with Dr. Pope he came in and did the same thing dental implants he's at the last stage of it very happy read more

Found Pope Dental on the internet for a "Snap-On-Smile" dental appliance. Things were pleasant with the exception to Teresa, the receptionist. Teresa immediately made me feel uncomfortable with her demeaning tone and words when helping me with anything. When a person of color as myself experience demeaning service from a receptionist in the beginning, something is seriously wrong within their core. I had planned to have some implant work done there but changed my mind after Teresa sought-out a confrontation with me and had one of her co-worker help her. I will never go there again! Dr. Pope, invest in some diversity training for your staff. The world is changing. read more

Pope Dental have the best hygienist around and an overall great staff that are always professional and attentive to the needs of anyone who comes in for treatment. read more

My first dental appointment post-covid19 was with a new hygenist, Amanda. She's new to the practice, but I've been a loyal client of Pope Dental for ~40 years here in Walnut Creek. Amanda guided me professionally and efficiently through the comprehensive health history data gathering, imaging, and cleaning in a manner which instilled me with confidence that every health precaution was being pursued. She was friendly, knowledgeable, and I look forward to my next hygiene appointment. Dr. Pope was also great, as always. read more

Coliseum Dental Walnut Creek - Kudos to Dr. Scott Pope! - Orthodontists Near Me - Walnut Creek, California

I had my routine dental cleaning done yesterday Kimmie last May 26, 2022. She was excellent went over & beyond her duty of just cleaning my teeth! I liked her so much I want my husband to go to her from now on! read more

I have always been dedicated about dental care and selected a dentist with caution and references. Over my many years I have only had 4 dentists and they have all been excellent. Dr. Pope is by far the most efficient, artful and gentle dentist I have worked with. He is dedicated to the most up- to- date technology and provides care that is state of the art dentistry. I have always left the office feeling better and well taken care of. While it is a separate review for my daughter I would like to report that the work he did for her changed her life. Not only are her teeth beautiful but the work Dr. Pope did improved her health and gave her confidence. i am pleased to give Dr. Pope a five star review for his kind, gentle, are artful work. All of the hygienist in Dr. Pope's office are careful, kind, efficient and gentle. read more

Dr Audrey Mojica is amazing. She's patient, knowledgeable and friendly to me, my husband and my kids. I research a lot around details of holistic lifestyle approaches to dental care and Dr Mojica is very educated and smart in exploring these options and give great recommendations based on our clinical needs. My kids love her, and she's very professional and have wonderful bedside manner. I'm not familiar with other dentists in this practice. We even travel 30 min to see her. read more

Normally I don't review however with this office is is my utmost duty to the public to not recommend serious dental work at the Pope office in Walnut Creek. This is a new listing in the attempt to again confuse the public. Don't be a dope, don't go to Pope. I'm a previous client and enjoyed having a local office to visit. When I had need of a professional I mistakenly took Dr. Pope as one. Don't do major at this office, at least return with questions about the quality of the materials they use. Ask many questions and ultimately I recommend find another dentist. read more

I am not really sure what to say about my experience at Pope Dental. I arrived on time for my appointment and waiting 25 minutes until I was seen. The staff keep apologizing and commenting not so quietly in the back that the dentist really had to hurry up and this wasn't acceptable. It was nice that they even cared but I was a little annoyed that it was so late. The actual dental appointment was very good and I was really happy with everything but the follow through after the appointment has been really bad. They were supposed to call my old dentist to get my Xrays and I was supposed to come back to have some work done. Two weeks went by with no answers and I called to which they answered, oh yeah, your dentist never sent the X-rays over. Ok, why can't you follow up? Why am I the one calling you? Another week goes by and I finally got a call saying my insurance went through (I received a bill in the mail which was annoying) and that I can schedule my next appointment. However, when I asked about the Xrays, they said oh yeah, we never did that. They said they would call tomorrow and get back to me the next day. It has been another week with no contact. In short, the actual dentist appointment was very good but the waiting and everything after that initial visit has been poor. I will be looking for another dentist that is more on top of things than this one. read more

Professional, friendly, easy to work with, and takes my insurance. Offers holistic options as well. I highly recommend!

That was honestly the best and most seamless dental experience I've ever had. I was beyond impressed by every single step of the process--from booking the appointment over the phone to wrapping up with receptionist. After moving cities, I had to switch dentists, which is never a fun process. I checked out what dentists were covered by my insurance in my area and then looked on Yelp to find the well-rated ones. The reviews for Pope Dental mentioned great experiences, staff that makes you feel comfortable, and advanced technology--plus it's only a five-minute drive from my house. Making an appointment was super easy. I got an email with new patient forms right after getting off the phone--all very simple and straightforward. They called to verify my appointment time the day before plus sent a text the morning of. When I arrived, the receptionist was very welcoming, recognizing that it was my first time visiting the office. She took my name and said she'd let them know I'd arrived. Just a short couple minutes later, my hygienist Dave came out and took me to the back. He was nice, friendly, welcoming, and genuine. Everyone made me feel really special as a new patient that chose their dental office. Truthfully, I got the feeling like it was too good to be true at that point, and then it just kept getting better. The cleaning itself went great. Dave was thorough and meticulous but gentle with a steady hand. He explained everything he was doing and answered all my questions--his responses were detailed and educational. He is clearly excellent at his role and in this industry! He suggested some things that I could consider, but he was never pushy or salesy. Dr. Pope came in during the cleaning, and his visit was quick, efficient, and personable. Then, Dave finished the cleaning, and I opted in for the fluoride ($30), but again, I didn't feel pressured to get it. As my fluoride was sitting, he went to the front to have the receptionists check to see what my insurance would cover of the suggested treatments. They later had estimates drawn up, based on my insurance, ready for me to take home and consider for the future (and again, no pressure, which definitely hasn't been the case at other dentists I've been to). Lastly, we booked my next appointment six months out right there as I was finishing up in the chair. He gave me the dental goodie bag (floss, toothbrush, etc.) and walked me up to the front where they handed me the treatment estimates. I highly recommend coming here! It's not very often that you feel immediately comfortable in a dentist office, whether that's the actual cleaning procedure or the customer service experience. Is it weird to say I can't wait to go back? :) read more

Working with Dr. Scott Pope Dental was so disappointing. Their office manager (Julie) was unable to manage or book patients in a reasonable, safe and reliable timeframe for medical procedures. I had an urgent need for dental care and she failed to follow up on four occasions over a period of 12-16 weeks, after multiple promises made by her. She had one excuse after the other when I finally was able to track her down as to what the status was and why she hadn't followed up as promised. To make matters worse, the doctor moved to the East Coast and lives there much of the time so good luck getting on his calendar. Talk about a "non client centric" medical practice. So my friends, do not waste your time on Dr. Scott Pope dental office, get referred to a more reliable one worth your money that will not waste months of your time and keep you in dental no man's land. read more

Worst experience ever paid 16k for crowns he only did partial crowns and now I have cavities in the tooth again and have to pay for full crowns I went in for cosmetic crowns so that both sides of my smile would match he only did Partial Which was on authorized by me I totally thought I was getting a full crown not only that he was excited for his weekend or pissed or something so he bruised my whole face it was the worst dental experience of my life read more