Updated Review: CAC has helped to resolve all issues that were caused by USPS not delivering our…read morenew car title. I appreciate their help in fixing any problems that came up, and continue to be helpful. I would continue to recommend them for any new used car purchase! From the moment we stepped onto the lot, we were greeted with a genuine smile, and want to help us find the right car. We were on a tight budget, having just lost our Jeep in a car crash. We settled on a very reasonably priced Chevy Equinox after taking it for a drive. The purchase couldn't have gone any smoother. This family owned auto shop does everything right, and I would recommend them to anyone in Illinois, Indiana or Michigan. They had plenty of options for financing, and were eager to help. I usually loathe doing anything with buying vehicles, but this was the best experience I've ever had at a dealership. There was no pressure during the sale, and we drove away with a like-new used car for under our budget. If you are looking, please stop by CAC. They deserve your money.

Do NOT buy a car from this place!!! I bought a car from them after 45 days the engine needed to be…read morereplaced!!! They did NOTHING to help me in this situation!!! I had to replace the engine which was $4200!! The mechanic who put in the new engine informed me that the engine they had in the vehicle was a junkyard engine with broken pieces throughout!! Please please buy elsewhere they do NOT deserve your business!! I will also be contacting the Better Business Bureau about these crooks!! Merry Christmas to me!!!

We wanted an inexpensive but good quality vehicle for our son who just getting his driver's license…read moreand were recommended this place by a gentleman at Concord Cars. We went, found a Subaru Forrester, ran a Carfax on it and then paid cash for it. That was on December 21st. As of today, it just up and stopped running while being driven. When we called to see their thoughts on it, we ended up talking to whom I assume is the son of the owner. His repeated reply was "it was sold as is". We get that, but there is such a thing as integrity and wanting to make things right. He did not even offer to have it looked at. When asked when the owner was going to be in... well, he conveniently is going to be gone all through next week. At the bottom of their website, it states the following ... "Market Motors used cars in Elkhart Indiana is committed to you. When you are purchasing a used car, truck, van or suv, our goal is delivering complete customer satisfaction. Stop by Market Motors in Elkhart Indian and enjoy the Elkhart experience ... It's Worth The Trip!" NO ... it is not!

Very nice and honest dealership, got a good car at an honest price, they were very friendly and…read moreeasy to work with, if you need a good car under $10k this is definitely the place!

Though they have a garage on site, this vehicle was not prepped to sell the way it should have…read morebeen--back brakes, two-four tires worn, exhaust issues, a drive belt and an axle boot. Unfortunately, two of the issues found before the sale (pre-purchase inspection at my expense) and a few issues found after (2nd inspection at my expense). No one wants to find, and deal with, issues immediately after the sale. Most issues then downplayed of course.

I bought a used car here in late summer/early fall 2025. I knew I was buying used, but Carfax and…read morethe dealership never mentioned any issues with the driver's side doors. Within just a few months, it became clear both doors had been badly repainted right before the sale. The paint looked okay at first, but it didn't hold up. Now we're stuck having to pay a professional to repaint both doors properly. Disappointing experience. Buyer beware

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

Nik and his team rock! The wife and I came in to look at the…read moreMaserati. We really enjoyed driving the car but couldn't come to a deal at first. The price for the car was fair, but the car needed some new tires and a few other minor things that would not have affected the price on most cars that much. However, this is a Maserati. Parts and service on these cars are not cheap. Chris was very attentive when addressing my concerns with the car. Unfortunately, the sales manager and I didn't see eye to eye. I felt the minor flaws diminished the value of the car further than he did. Me and my wife went home that night thinking we were just too far apart to make a deal. Then that same night I received a call from Nik. Nik asked if he took care of the issues I had with the car if I would be interested and taking another look. I told him I would. In just two days I got a call from Chris letting me know that the car was back. We went to look it over and not only did Nik take care of my issues he then asked if he could take another look at my trade himself. After looking it over he came back and offered me more than we originally agreed to. What a class act! So, while at first my trip to the dealership wasn't as I had hoped, I am glad to have been able to meet Nik and see firsthand just how dedicated he is to his customers and his team. You can bet our next vehicle purchase will also be from Tom Naquin. Thank you again, to all of you at Tom Naquin, for the wonderful service and positive experience. And, just in case you're wondering, yes, my wife's Maserati will do 185.

I went here for the first time today. Had a great experience. I called yesterday to get an oil…read morechange and they were really friendly. I got it scheduled for today during my lunch. The foreman was really friendly and helpful. We will definitely be coming back to get our Equinox taken care of at Tom Naquin.