My septic system alarm light is on, strange gurgling sounds and slow flushing, fortunately not…read morecompletely backed up. I left a voicemail with this company but it wasn't returned. The next day I called and caught Michael. I explained the issues and he said he would evaluate and send pics of what he finds. He said he planned to be there the next day but never responded. The next day I texted again and he texted back saying he'd let me know in a bit. I never heard back. I moved on, a week went by and no response, clearly this guy is a couple pounds shy of professional.

Great company to work with, was able to come out quick and get everything done. Would recommend…read more100%

I could not recommend them more. We changed contracts to Turpin and have been so much more pleased…read more Our previous company had not been performing inspections and making up numbers (I have proof of it) and had not been doing a full inspection. We had only one repair to be made and Turpin got it finished and all is working well. It was a repair that was a big deal but very reasonably priced and the employees were very friendly. Thank y'all so much and super glad we switched our contract over to y'all!

Professional, friendly, responsive service from Nathaniel. Recommended!read more

great work. very nice ppl. wonderful to work with. Had a system put in 3 years ago and they…read moreexplained it well. Told us how to clean and care for it. Did a really great job. Shows up same day or next and has a great personality.

We have several rent houses so we use this service more often than other people. They are always…read morequick to get the work done and very professional about it.

We had this company come out and pump our septic, it had not been done in years. They were very…read moreclean, did the job quickly and they were very professional. I will definitely only use this company from now on. Thank you A-1 Septic for a great job.

I have been using A1 for a while for my conventional septic system (over 20 years) and have always…read morebeen happy with their services. They can usually get to me very quick, are very friendly and very efficient.

White Eagle is great! They are reliable to come at appointed time. Everyone we have worked with is…read moreknowledgeable and professional.

Came out to install a new aerator pump...service charge of $100, no big deal. But $900 for a pump…read morethat cost 440 online...no way, not ok. Wife was told it would likely be around 500$..this is price gouging at its worst!

VERY PLEASED WITH THIS COMPANY - they go above in most cases to assist in any issue even if it is…read morenot rally their problem . help get system flowing again

Had an issue with my system. The technician that came out misdiagnosed the issue, resulting is…read moreunnecessary charges. The employees are very unprofessional since this company was sold a few years back. Will be canceling my contract.

Received a pump out service 5-1-24. on June 17 I had anew pump installed. At that time it was…read morenoted that there was 9" of sludge in the tank that shouldn't be there after just 6 wks of use. The pump went out because of trash and roots in the pump. so now I have to have it pumped out again. That's about $1500 I've spent when everything was ok until the pump out by McGee.

DO NOT USE THIS COMPANY! McGee received our payment/contract and for 2 Months never sent it to the…read morecounty until we got a letter. When confronted their daughter in law Hope lied advising that the person who handled our contract was no longer there. When confronted with the lies the owners of course advised that maybe she meant someone was a lunch? I only wanted the actions corrected and an apology for the lying. I then decided based upon the absurd response that I wanted a refund and to terminate the contact. They wanted to give me a personal check lol...no! In speaking with the county they never paid them nor submitted anything until we paid. I asked the owners why if they received the payment in August would they not follow-up as they advised they didnt receive the contract. Both the owners had no answers (I recorded the interaction). Matthew stating he would have to ask the girls and his wife stating she cannot answer that. I filed a complaint with the county and IRS and will be taking additional actions. How do you steal money and think that is ok. What a joke. As soon as we started calling other companies we were told this is commonplace with McGee.

Darrin at Quality Septic installed my system when I built my home in 2020 and is still servicing my…read moresystem today. They are Always quick to respond, professional and very helpful. Love Quality Septic!!

I used Quality Septic for my services for about 3 years until I found out how dishonest Darrin was…read more He deliberately does not leave any door hangers because he want to keep you in the dark when he does not show up to provide your prepaid maintenance service. When I called to question why they had not provided me service at 6 months after my contract renewed, Darrin cooked up an email and forwarded to me as proof of service with a past date. Why was they email not sent on the original date. I received weeks after because I was question him. I had a credit card on file which authorized them to charge my card for repairs without needing authorization for service of a value or Dollar amount. I had a burnt out bulb on my septic alarm system yet someone who claimed he had been to my home never replaced the bulb when they claimed that they had provided me service. If you are not in the habit of monitoring your service frequency with Darrin, please pay attention as you could easily be getting 1 of 3, instead of 3 of 3. His other dishonest way of getting his claws in your wallet is rebuilding the motor on your aerator. I was a victim of $350 to rebuild aerator every 6 months while a new aerator was $425 then. My aerator kept going out because the Septic system installers failed to enter the tank at 90 degree with the PVC pipe work. He would come out each time and pick my pocket that he was rebuilding the aerator. I got saved from this pick-pocket after several years when I decided enough was enough. I signed up with another company that came out and told me why that problem was recurring. They corrected the PVC pipe work and discarded greedy Darrin many times over, rebuilt aerator and its been about a few years now and I have never once had any problem with my Septic system again. The first time he visits your home he will convince you that he is knowledgable and bad mouth your previous service provider. Once he has won you over, then the con-artist in him goes to work to maintain you as a perpertual victim. I am glad I questioned him hard enough to get him uncomfortable which led to us parting ways. On another occation, I called for service on a weekend but they didn't come out until Tuesday, then Darrin charged me the higher fee for a weekend call charge even though he showed up on Tuesday to do the work. Please, help me understand how a phone call on the weekend translates to a weekend call fee for work done on a Tuesday. This man is just desperate in my opinion to get his claws on your wallet. I still believe leaving this Septic service provider behind was one of the best things that happened to my home. Think dirty, think Darrin. :)

Called Brandon at Boyd's regarding our conventional septic system needing cleaning and he was…read morelightning fast to get me scheduled and at a great price. I will certainly be using this company again for my future septic needs.

First time to clean out our septic since moving to east Texas. He was able too come out the day…read moreafter I called. He was on time. I never got the impression that he was annoyed by my questions. In fact, he took the time to look up something on the internet that would help my situation.