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    Collin County Septic Design & Evaluation

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    McGee Construction

    McGee Construction

    (2 reviews)

    Received a pump out service 5-1-24. on June 17 I had anew pump installed. At that time it was…read morenoted that there was 9" of sludge in the tank that shouldn't be there after just 6 wks of use. The pump went out because of trash and roots in the pump. so now I have to have it pumped out again. That's about $1500 I've spent when everything was ok until the pump out by McGee.

    DO NOT USE THIS COMPANY! McGee received our payment/contract and for 2 Months never sent it to the…read morecounty until we got a letter. When confronted their daughter in law Hope lied advising that the person who handled our contract was no longer there. When confronted with the lies the owners of course advised that maybe she meant someone was a lunch? I only wanted the actions corrected and an apology for the lying. I then decided based upon the absurd response that I wanted a refund and to terminate the contact. They wanted to give me a personal check lol...no! In speaking with the county they never paid them nor submitted anything until we paid. I asked the owners why if they received the payment in August would they not follow-up as they advised they didnt receive the contract. Both the owners had no answers (I recorded the interaction). Matthew stating he would have to ask the girls and his wife stating she cannot answer that. I filed a complaint with the county and IRS and will be taking additional actions. How do you steal money and think that is ok. What a joke. As soon as we started calling other companies we were told this is commonplace with McGee.

    Quality Septic

    Quality Septic

    (7 reviews)

    Darrin at Quality Septic installed my system when I built my home in 2020 and is still servicing my…read moresystem today. They are Always quick to respond, professional and very helpful. Love Quality Septic!!

    I used Quality Septic for my services for about 3 years until I found out how dishonest Darrin was…read more He deliberately does not leave any door hangers because he want to keep you in the dark when he does not show up to provide your prepaid maintenance service. When I called to question why they had not provided me service at 6 months after my contract renewed, Darrin cooked up an email and forwarded to me as proof of service with a past date. Why was they email not sent on the original date. I received weeks after because I was question him. I had a credit card on file which authorized them to charge my card for repairs without needing authorization for service of a value or Dollar amount. I had a burnt out bulb on my septic alarm system yet someone who claimed he had been to my home never replaced the bulb when they claimed that they had provided me service. If you are not in the habit of monitoring your service frequency with Darrin, please pay attention as you could easily be getting 1 of 3, instead of 3 of 3. His other dishonest way of getting his claws in your wallet is rebuilding the motor on your aerator. I was a victim of $350 to rebuild aerator every 6 months while a new aerator was $425 then. My aerator kept going out because the Septic system installers failed to enter the tank at 90 degree with the PVC pipe work. He would come out each time and pick my pocket that he was rebuilding the aerator. I got saved from this pick-pocket after several years when I decided enough was enough. I signed up with another company that came out and told me why that problem was recurring. They corrected the PVC pipe work and discarded greedy Darrin many times over, rebuilt aerator and its been about a few years now and I have never once had any problem with my Septic system again. The first time he visits your home he will convince you that he is knowledgable and bad mouth your previous service provider. Once he has won you over, then the con-artist in him goes to work to maintain you as a perpertual victim. I am glad I questioned him hard enough to get him uncomfortable which led to us parting ways. On another occation, I called for service on a weekend but they didn't come out until Tuesday, then Darrin charged me the higher fee for a weekend call charge even though he showed up on Tuesday to do the work. Please, help me understand how a phone call on the weekend translates to a weekend call fee for work done on a Tuesday. This man is just desperate in my opinion to get his claws on your wallet. I still believe leaving this Septic service provider behind was one of the best things that happened to my home. Think dirty, think Darrin. :)

    Collin County Septic Design & Evaluation - septicservices - Updated May 2026

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