******DON'T GO HERE ******…read more ******THIRD AND FINAL UPDATE****** After 48 days of waiting, i FINALLY have my dental appliance back and can say I am DONE with Star Sleep and Wellness! Throughout this whole frustrating experience there has never been any communication from here that wasn't initiated by me. No genuine concern or apologies from anyone regarding the failures of the staff from the start. Again I urge anyone to think twice before going here....unless you don't care that there is no thorough oral exam, just the sales pitch and then being in a group of strangers going through an "orientation". Everything about this business feels cold and impersonal. This has been a horrible experience and I will NEVER recommend this business to anyone. I am so glad to be done with Star Sleep and Wellness. ******SECOND UPDATE ****** One week later, February 9, and i have heard absolutely NOTHING from this place. I have no idea if my dental appliance was ever actually found and sent back to the lab for repairs. Of course there were empty promises to keep me advised on the status, I'm not surprised at all that Star Sleep & Wellness can't even manage this. Today I had an appointment with Dr. Suzanne Thai D.D. S. at DFW Sleep Solutions - such a DRASTIC difference in the 2 practices. Dr. Thai spent 1 hour talking with me about my concerns. Is there even a doctor at Star Sleep & Wellness? Who knows, I never saw one!!! Again, if you are serious about your health and sleep quality don't waste your time or your $1200.00 here at Star Sleep & Wellness!! I am so glad I have started the process over with a practice that cares about their patients and not just paying for the fancy top floor office at The Star. Go to DFW Sleep Solutions for truly caring and compassionate team who is ready to help you, not just take your money and abandon you! ****UPDATE TO MY REVIEW **** Tuesday, January 27, Grayson told me in email that he would be sending my oral appliance right away for expedited repair. On Friday, January 30, Grace informed me on the phone that no one knew where the device was yet. Today, February 2 I spoke with Grayson. The device still hasn't been sent to the lab. His excuse was the winter storm first - keep in mind that he told me on Tuesday what he was going to do and the ice storm didn't arrive until Friday night. The next excuse was that all personnel who could apparently do anything were gone to a seminar. This place is filled with excuses and horrible patient care. I advise you to run far and fast away from this business. ************************************ I am extremely disappointed in the level of care and follow-through I've received from Star Sleep and Wellness Frisco. My dental appliance broke four weeks ago, after I had only been using it for one month. I waited two days just to receive a call back, at which point I was told to send photos of the appliance. Based solely on those photos--without any in-person examination--Grace determined that the issue was broken hinges and ordered replacements. Once the hinges arrived, it was discovered that the actual problem was a compromised screw, meaning the entire appliance had to be sent back to the lab. This resulted in another two-week delay. After hearing nothing, I emailed Sam for an update. He told me he would follow up and get back to me. Another week passed with no communication. When I reached out again, I received a response from Grayson, the Wellness Director at the Frisco location, informing me that Sam no longer worked there and--more concerning--that no steps had been taken at all to move my case forward. I emailed Grayson two additional times with questions and requests for updates and received no response. Today, I called and spoke with Grace again--the same person who initially misdiagnosed the problem. She informed me that she does not even know where my appliance is, let alone when I might get it back. To make matters worse, just this week I was diagnosed with high blood pressure due to untreated sleep apnea and have now had to start medication. This delay in care has had real, measurable consequences for my health. At this point, I am requesting immediate accountability and resolution--specifically, clear communication on the current location and status of my appliance, a firm timeline for repair or replacement, and appropriate consideration for a refund or replacement at no additional cost due to the extended delays and lack of care coordination. Patients seeking treatment for sleep apnea should not be left without answers, support, or critical medical equipment.

Completed the myriad online forms to get a new dental fitting. Arrived to find a front office staff…read morein mid New Years Eve banter like they were at a club. Finally was taken back to meet the physician only to be told no physician would be there today but if they would find someone to teleconference in to me. I thanked the assistant for her time, but indicated I didn't think their practice was for me. On the way out, I asked the staff to delete my information. Nearly 3 hours out of my day.

What a nightmare ... this feels like a scam and after all that money i paid I got NO BENEFIT,…read more after many lies and many visits I feel they only care about charging me and my insurance .. the funny part is that I still didn't get to see this so called " doctor" they shove me with a PA or a nurse who keeps trying to sell sell sell sell and charge me load of money and say " sorry the doc on vacation" !!!! But I asked to see the doctor , they will say " sorry this is office policy " .... So why did you schedule me then ?!? What am I paying for ? They basically will charge you(or your insurance ) so they can hand you the sleep apnea device !! Ha? , try to sell you on many things without even examining you, charge you for the sleep apnea assessment which you take home for three days , then charge you AGAIN to read the results for the assessment you paid for .., how can this be legal ?? then try to sell you on more things .... BENEFIT = ZEROOOO my PCP referred me to this clinic because they are close to my residence and he wanted to check for sleep apnea, I should have read the review before I made the appointment, my mistake ... i am so frustrated and very disgusted with this establishment , every step of the way was a nightmare and made me feel worse, I do feel they scammed me in daylight and I can't do nothing about it . I would not recommend this place to anyone .., trust me

I am a local cardiologist who refers my sleep medicine patients to Dr Jain and have been doing so…read morefor many years. He and his staff are wonderful. My patients have received excellent care and I've received nothing but glowing feedback from them. I can't recommend him highly enough. Chris Cianci, D.O.

I found Texas Sleep & TMJS on the web and highly recommend their business. Emily at the front desk…read moreis an awesome person, so caring and really explains before Dr Hui comes in each time what procedure is going to take place, awesome receptionist. Dr Hui helped my TMJ so much, explained every procedure and my follow up for my permanent guard I highly recommend this office.

Texas Sleep staff and doctors have saved my life! Seriously, I was diagnosed 10 years ago with…read moreSleep apnea, but struggled with the cpap. As a result I never saw a difference and could not find it worth the struggle. Finally it was obvious I had to get help. After calling several practices that make the mouth appliance, I found they did not take Medicare which I needed combined with my insurance to cover the cost. I finally found Texas Sleep would take my insurance and immediately see me. A temporary device was made for me to take home that day while I waited for the permanent one. After 2 days I had results and started feeling better! This has been an amazing process with Emily at the front desk helping me each step of the way and the doctors spending time explaining all very well. Please don't wait to get help for this serious health problem. Texas Sleep can help!

Dr. Nissan has been my neurologist for almost 4 years and has changed my life. He was the first…read moredoctor who actually listened and took amazing notes, and his medical regiment and advice has led me to go from dozen or more migraines a month to one to three. I am much more in control of my migraines and know how to manage them and how to prevent them with diet and lifestyle changes. I am grateful to Dr. Nissan and his fantastic staff for taking such great care of me. I love that I was able to do virtual visits during the pandemic, but am so glad to be back in person. The massage therapists are fantastic. Heather is my favorite and does an incredible job of relieving all the trouble spots and gives great advice. The office is beautiful, clean and comfortable. I highly recommend this great practice and especially Dr. Nissan and masseuse, Heather.

It's important to support local businesses during this COVID19 crisis and spread the word about…read morethose that are going the extra mile. I'm letting my YELP family know that NTIHN has temporarily moved all of their appointments to the Frisco office due to the pandemic. They have an impressive COVID-19 protocol in place for your protection! If you are immune-compromised, I'm letting you know this office is doing an excellent job of keeping you safe. When I arrived, a note said to wait outside and ring the doorbell. Office staff met me at the door and instructed me to stay on the entry rug. No one was seated in the lobby. She took my temperature and had me fill out a COVID-19 related questionnaire. Everyone in the building was wearing a 3M type medical mask. I was taken straight to an exam room, and instructed to place my personal items in a bag they provided for me. I changed into a gown. As I waited they had a monitor in the room that stated: this room was sanitized with medical-grade wipes between patients, and steamed cleaned last night. We are also utilizing medical-grade air filters throughout the facility to capture a large percentage of airborne COVID-19. Nice! NTINH works as a team, amazing people who definitely go the extra mile. I've been a patient of Dr. Sorins for years, he was the first doctor to take my migraine pain seriously. Eventually, the Botox for migraines is what saved me. I thank the entire team here! Because of Dr Sorin, I'm able to live a normal life. Stay safe.

I've worn a Cpap for years (unsuccessfully). Thanks to Dr. Smith and staff-I've got a new mouth…read morepiece and I feel like I'm finally getting a good night's rest. It has changed my life!! His staff was fantastic and the facilities made me feel right at home. I would recommend to anyone.

The practice is top tier from 1st contact on. This is the nicest staff and very serious about your…read moresatisfaction.

It matters how you were injured in the determination of whether they will treat you or not. Not…read moresure if it was discriminatory or just a real policy but i arrived with back pain, herniated disc and back spasms and because i mentioned i was in a car accident they refused care. I would not recommend last time i checked an injury was an injury. So I suppose if you are hurt don't share the cause with them to ensure you can get an appointment

They have a crybaby who answers their phone and doesn't know anything about anything. She doesn't…read moreknow her job and has an attitude. She takes no responsiblity and can't answer simple questions.

Dr Eversull and her clinical team have provided me with outstanding service and compassionate,…read morepatient centered care . I had a recent bout with the flu and Dr Eversull's organic , anti viral cocktail turned me around in 24hrs . No tamiflu or other drugs but natural therapy to boost your immune response . Thanks so much !! Kathy Wallace

I dont even know where to begin with this review. This will be the most personal and meaningful…read morereview I will ever write on yelp, and in saying that, I will do my best to sum it up for you. 5 years ago I caught a nasty parasite. For 5 years, I have gone from doctor to doctor to doctor, all of them telling me the same thing, making ME believe the same thing, that there was nothing wrong with me, when in fact there was. I have spent countless amounts of money trying to heal and ultimately cure myself of these parasites and moreso wasted on doctors and tests. Since my fight alone, my mental strength had completely shot down to 0 leaving me as a nervous wreck waiting to explode. I stumbled upon Dr. Eversull and her clinic. I sincerely, cannot stress enough on how she has completely changed my thinking process, given me knowlegdable insight for recovery, enhanced my ability to mentally lift myself up throughout this torture, and she has helped me get back the girl that I though I was losing, because I was losing myself from this. I have finally found someone that told me exactly what I needed to hear, the truth. There are just not enough words to truly describe Dr. Eversull and her staff, other than genuinely concerned, extremely knowledgeable, and quality that is very hard to find. These people have saved my life. If you are looking to find a doctor like no other, that will take time in finding the problem and obtaining a REAL solution, then please look no further. This is where you need to be. I hope this review helps you and your search for the right doctor. It took me 5 years to stumble upon this gem. Stay well, everyone and remember health is wealth! Godbless.

the facility needs an update..and cleaning.. The techs were…read morenice was not their fault the equipment would not work..

Great staff! Muhammad for my first half and Lori for my Sleep Study! I encourage everyone to get…read morethis study done if there is a possibility of a better diagnosis and a healthier life. This is a good facility and an awesome staff. The individual bedrooms look like a nice hotel room. Lots of pillows, blankets, a fan, a TV, table lamps, plug outlets, nice bedding and drapes. There is both a women's and a men's restroom in hallway outside of the bedrooms. They were clean and spacious. I had good experiences with the techs both times. Very professional, friendly, attentive, and knowledgeable. In the morning you are offered coffee, juice, and snack. Even though the wiring and strapping are all in place, you can push a button on bracelet to be able to get disconnected from the monitor to go to the restroom. I was tired and looking forward to sleeping... especially knowing that these tests would help me be healthier and have more energy! I recommend this company, this location is in my neighborhood, but there are several locations. The phone staff, schedulers, and text message reminders are so helpful! Be healthier, Yelpers! Live your best Life!!! This testing can save your LIFE :)