The shop does great work. But when I dropped off the car in the morning the person who signed me in was very rude and I felt unwelcome... and when I picked up the car the next evening the staff was very pleasant.. Kinda like night and day.. due to the initial meeting I probably won't come back to this shop read more

They did an awsome job fixing a broken fog light mount on a plastic bumper! The people there really care about doing the job right and making ur car look better than factory imo. Gerid and the whole team have great customer service! read more

I highly recommend Collision Veterans! My car was rear-ended by a Geico-insured driver, and I opted to use Collision Veterans to repair the damage. They were helpful, knowledgeable, and kept me informed during the entire process. A day after dropping my car off, they had posted dozens of photos to the Geico claims website, enabling me to see the damage to my vehicle that was not visible before the back bumper was removed.  They estimated that the car would take ~2 weeks to repair (as parts had to be ordered), but ultimately finished the job in 7 days. Two days after picking up the car, I noticed a small imperfection -- I contacted them, brought the car in to show them, and they ordered the part to fix it right away.  I would recommend using Collision Veterans and am grateful for their help with my vehicle. read more

After speaking with Geico, who offered (3) options to repair my dented door on my SUV, I requested one that was "family or small business owned" - rather than a large national or local chain brand. So glad I picked CVAR, they were extremely professional, courteous, and completed the work within 72hrs, and, the work is TOP notch!! Highly recommended. read more

These guys were awesome. Fast responsiveness. Got work done and needed an adjustment later and they did everything they could to make it easy. 10/10. read more

Even though my car wasn't in an accident, it did sustain damage to the roof due to, what looked like a corrosive, being spattered on it. The paint began to bubble and chip off in various spots upon the roof. To include the bonnet and racing strips of my Mini Cooper. I brought it into Collision Veterans - Springfield. I was greeted by a very friendly, nice, professional group of individuals. Since my car was merely a paint job and not an "accident repair" job, I was not sure if they would be interested in doing the job. I was please to discover that the job was not too small. Nate and his crew did a fabulous job. I can not express how much I appreciated all that they did to bring the damaged roof back to showroom quality. It looked like they even detailed the entire car before returning it to me. Since I do maintain my vehicles well, I was more than pleased. I was ecstatic. Thank you Nate. Thank Collision Veterans of Springfield Team. read more

I haven't needed to get my car fixed from a fender bender in yearrrrssss but I'm so glad my car insurance company had me have my services done here! They made this utterly painless and my vehicle was done in a few days. They were also very consistent with updates and followed through when they said they would. I would unequivocally recommended them to anyone I know!... it was smooth sailing with this repair service (a true rarity I find with car services). read more

Took our car here after a minor fender bender. The staff was so courteous and respectful. They accommodated our request to have a loaner vehicle that would fit three car seats, no questions asked. Upon pickup of my vehicle, it looked perfect and they even washed the exterior and vacuumed the entire interior. I'm so impressed with the customer service! read more

I called them about a rather large clear coat scratch on the hood of my car, and Garrett told me to just bring the car by the next morning and they could take a look. I brought it in the next morning, and instead of giving me an estimate, they just buffed it out for me right there as a courtesy! This is not a rinky-dink operation- they are truly top notch professionals, and it showed. Noah at the front desk was super helpful and got me going right away. I actually found this place on a web search- there are so many to choose from that it's so hard to know where is good. Don't hesitate to come here. read more

I recently got into a car accident and the insurance company sent me to Collision Veteran. The space is new and extremely clean and everyone that works at the front desk are so pleasant. My car was only gone for 4 days and they even left a new coffee mug for me in my car and my car looked brand new when i picked it up! I will definitely return if i ever need repairs on my vehicle! Thanks a bunch guys! read more

Excellent service, fast responses, product delivered as expected. Communications are exceptional. I feel like I'm part of a family. I'm always put first and taken care of, don't matter if I'm there or on the phone. The service and the performance is perfectionist. Its a great experience with how this company is doing business , trustworthy and quick respond if you have any questions. Very happy with everything they do! I want go anywhere else, and I will recommend this company to everyone. read more

Had a very positive experience here. I was referred by my insurance (GEICO) to fix body damage incurred when another car backed out of a parking spot into my car. Everything went super smoothly. Dropped off the car on a Monday, and it was ready on Wednesday afternoon, despite a decent amount of damage to both the rear quarter panel and rear door. The work was done very well - can't tell anything happened and because of the repainting and cleaning the car actually looks better than it did before the accident. All belongings inside the car exactly as I left them, even though I know they had to take off some interior paneling to fix the door. Was given a detailed rundown of what they did, and they handled all billing with the insurance company without me having to do anything. The guy at the front desk was friendly, helpful, and efficient. Also in this time of COVID, they're taking precautions like having separate containers for sanitized vs. used pens, which I appreciated. Overall, would highly recommend. I was initially a little hesitant because of the relative scarcity of reviews, but I think they're just a new shop. They did a great job. read more

Came in to get some work done from a fender bender. Guys were great, car was ready when promised, and they installed my new gas door for free!! (had the part in my trunk). Definitely will be back for any future work. read more

Noah and Mike were so friendly while being helpful and informative. Quick turn around and my car looks good as new!!

I can't say enough good things about this place. Fixed my car after a pretty bad accident in a week shorter than planned and had it ready on a weekend. Then when i left my apartment keys in the rental car i dropped off they helped me get them again on a Saturday when they were closed. So happy with collision veterans and highly recommend them. read more

I would highly recommend this place because of their great customer service and how well they repaired my car (it looks brand new and not messy). Garid T. was the rep that helped me from beginning to end and I believe the process went smoothly thanks to him. Ask for him when you come here and he will make sure you're good. read more

I was recently recommended Collision Veterans by my insurance when my car was hit while it was parked outside of my home. Not only was the front desk exceptionally friendly, they repaired the damages to my car (in addition to some extra scratches/dent) just next to it, extremely quick. They were very accommodating with my work schedule and having to pick up at a later date due to being out of town. Great experience overall and I highly recommend. :D read more