Chris was extremely knowledgeable on what little info I could give and helpful. Very respectful,…read morevery friendly. 10/10

Shady shady shady business practices. Left my car there early morning hours with the understanding…read morethey would reach out to SilverRock to get my repairs possibly covered. Now I might look like a young single mother that's not hip to the shit, but I actually knew exactly what needed to be repaired and that it WOULD be covered under my warranty. I get a call late in the day from a female associate saying SilverRock would not cover the repair. No further explanation. why would u wait till damn near closing to notify me? Then came the pressure to pay out of pocket. My good sis could NOT provide me a claim number which prompted me to call the warranty provider myself. They had no record Pep boys ever reached out or filed a claim LMAO how embarrassing when I showed up in person to get the details. We got all that shit straighten out needless to say. They were very humble and moved expeditiously to get me scheduled the next day. My repairs were made and seem to be holding up over a month later.

I had a very disappointing experience at the Goodyear location in New Orleans East. I brought my…read moreJeep Wrangler in to have my tires balanced and rotated. The tires are only about two years old with good tread, and this same location originally mounted and balanced my aftermarket rims and tires and sold me a warranty at the time. The technician at the counter, Alex, refused to service my vehicle and insisted that I needed to purchase two new tires before they would do anything, even refusing a simple tire rotation. It felt as though the only option being offered was for me to buy new tires that I did not need. I ended up going to another Goodyear location for a second opinion, and they were able to assist me without any issue. This experience was frustrating and not the level of customer service I expected from Goodyear.

I've never had a bad experience here. I always get my oil changed here and add on the free car…read morechecks for my brakes, tires, fluid levels, etc. I usually spend 1 hour here on a fast day and up to 3-4 hours on a slow day so usually drop the car and come back. Ask for a time estimate when you arrive so you know how long you'll wait. Overall, nice staff, good work. I'd recommend this location. It's right off the service road in front of home depot!

First of all Top Notch should be named Bottom Notch after my experience there. I purchased a…read moreconventional shock kit from Strutmasters who provided me with a list of installers in New Orleans for my failed active air suspension on my Hyundai Equus. To Notch was on this list. I brought my car to them who said they could do the job. 2 days later Andy the shop manager I guest called to say the kit didn't fit. I sent the owner Louis a message on their Facebook page and didn't receive a response. The shop consist of 3 work bays and the office is setup on purpose in a bay that had a Mercedes, BMW & Lexus in the work area to impress new potential customers. After 4 days and several ph calls and Facebook notes I decided to have the car towed to Boudreaux's Auto 1 block from the Fairgrounds Race Track. They installed the kit quickly at a reasonable price without drama. To top it off Top Notch charged my $300 dollars to remove all four wheels and nothing else. This shop is so bad I wouldn't let them fix a flat tire much less perform any major or minor work on any of my cars. I suggest you to locate a more reliable and safer location to fix your car. The other poor reviews are accurate. If you own a late model Mercedes, BMW, Lexus or Land Rover with a failed air suspension I recommend Strutmasters in North Carolina found on the internet and Boudreaux's Auto in NOLA for the correct upgrade. Top Notch office consists of a desk, 2 fold out chairs, copy machine and credit card reader. Stay away if you love your car or suv!!

I brought my jeep to this shop and not only did he keep it for 3 weeks, but he made the problem…read moreworse, left a big scratch in it, then charged me $1000, $500 was labor. I will never bring my vehicle back nor will I recommend this business to anyone.

i give 1 star for parts because it looks abandoned some…read moreplaces you see keychain hats gadgets for the car not here. im watching this place for over 3 years the service crew is excellent but parts section looks old outdated. bad management i wish they could fix that i complained one. but they ignore. dont plan to buy gadget here. they s nothing. except great maintenance crew

My wait was extremely long for a scheduled oil change and tire rotation. I feel confused around how…read moreall the customers who were in the waiting room after I arrived left with their vehicles before me. I understand services are different from person to person but with a 10:00am appointment for and oil change and tire rotation it feels unreasonable that I didn't leave until we'll after 1:00pm. I checked in with the representative who made my appointment around 11:45 and she said it wouldn't be much longer. My wait time was almost two hours longer after checking in and again, that seems unreasonable overall for the ser

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Has great service, are fast and very friendly people. They also provide transportation.read more

Friendly staff and good service. The wait time is minimal if you schedule an appointment.read more

I was rejected for a Brake Tag on 10/27/2021 at this Brake Tag Station, due to Driver Side headlamp…read moreout, charged $25 for tag and $2 late fee. I returned to this Station on 11/23/2021 with a pair of Headlamps I purchased for $35, this store charged $36 labor to replace the Headlamps. The receipt states Brake Tag and replace 1 pair of Headlamps. BEWARE ALL This Brake Tag Station is a rip off, I was charged twice for a Brake Tag and late fee.

Daniel is my hero. My car needed a bumper repair, but it's old and I didn't want to spend much…read moremoney on it. Daniel came up with a clever way to get it done with minimal cost. Great job Daniel! D Mayeux

Awesome. I've been here twice now to screw in front and back bumpers where tabs came loose and both…read moretimes excellent service and great at communicating what they're doing as they work on it. Very fair pricing and trustworthy.