1. Colonial Capital

    1. Colonial Capital

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    Phoenix, AZ

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    Colonial Capital

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    1 month ago

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    I had an excellent experience working with Agave Home Loans. From beginning to end, their level of…read morecommunication, professionalism, and customer service was exceptional. Kyra was absolutely outstanding. She was exceptionally attentive, knowledgeable, professional, and always willing to take the time to answer questions and explain each step of the process. She made us feel like a priority throughout the entire experience, and her responsiveness and attention to detail gave us confidence that everything was being handled properly. Alex was equally impressive. He stayed very engaged throughout the process and consistently provided updates every step of the way. We never felt like we were left wondering where things stood or what was coming next. His communication, follow-through, and professionalism were greatly appreciated. What really stood out about Agave Home Loans was the personal level of service. The home loan process can be stressful, but Kyra and Alex made it feel organized, transparent, and manageable. They were proactive, responsive, and genuinely seemed invested in making sure everything went as smoothly as possible. I would highly recommend Agave Home Loans, and especially Kyra and Alex, to anyone looking for a lending team that combines knowledge and professionalism with truly outstanding customer service. Thank you both for making the entire experience such a positive one!

    Jason Bride and Thomas King made our refinance a smooth process here in Minnesota. They had amazing…read morecommunication, prompt answers and were easy to work with. They were both very knowledgeable and had great suggestions on the best options for me with the loan process. I would 10/10 recommend them to everyone!

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    I got a call from Dominic Fiore who was a very nice young man. He was patient and explained clearly…read morewhat my possible options were. He wasn't pushy and I felt like he genuinely wanted to help me. Since it was no money out of my pocket, I, of course, moved forward. Unfortunately I was unable to refi with him at this time but I will definitely be calling him back specifically to help me when my situation changes.

    Absolutely the most frustrating experience I have ever had with a service-based company. After…read moreworking with the company to get information on what they do and what services they provide, the first salesman had lied to me and told me that they were "contracted by the VA" to do the work they were doing. After dealing with this conundrum, I looked them up on LinkedIn. You would think their posts would be about helping veterans if that is what they trully cared about, but no. All of their posts are glazing their salesmen and celebrating their "top producers". Feel free to see for yourself: https://www.linkedin.com/company/mvpfunding After denying his future calls due to the dishonestly, that salesman's manager called to admit the lie and offered to work with me personally. I told him I wasn't interested at that exact moment, and was still badgered with calls. They would call during times I was not available, and when respectfully telling him that, he still pushed over the phone and would ignore my protest and roll into an unsolicited sales pitch under the guide of "helping me". I finally had to get stern and tell them they will be contacted when I am ready. Weeks later, I get ANOTHER call with the same tactics. They called during a busy time at work, and I mentioned I had no time to talk. The salesman pushed, demanded I set up a time with them to talk and went into a spiel about them being so eager to "help me" understand my benefits. I had to get extremely stern again and tell him I fully understand, and I will not be forced into their demands and would call them if I MYSELF decided to. The salesman got rude, told me I didn't have to "waste my words" and cut the call. The worst bout of children masquerading as salesmen I have ever had to deal with. I never write reviews, but after my experience, I had to. These guys see you (the veteran) as nothing more than a sale. A dollar sign. Nothing more.

    Colonial Capital - mortgagelenders - Updated September 2026

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