Foxdale has become a regular landmark in my life since 2014/2015 (I believe). I regularly drive in…read moreto visit my grandmother here and we are always welcomed with warm smiles and kind people. As far as I can tell and from what she has shared, she is well taken care of. They are attentive when needed and give space when they are not. They have also been very accommodating of our family gatherings, which we so appreciate. It was not until this past visit that I realized there was actually a pool here as well! I wish she had taken advantage of this when she was first admitted. The facility is always kept super clean and it is well maintained. The grounds are pristinely kept and there is plenty of "campus" to walk around and enjoy. They have a couple of options for choice in food, but there could be more variety for residents as well as family that come to visit. We often end up ordering in which is fine however if the dining services had more specialized food (different cuisines, zest, etc. ) we would be more apt to spend money in-house. They offer gatherings for residents which some seem to take part in and they are diligent about making residents aware with a monthly newsletter. It is a wonderful facility and the staff are lovely however there could be a greater effort to address social-emotional needs of residents such as loneliness, depression, end of life talk. Perhaps this could be incorporated if there was a stronger community-building effort amongst residents or even children and/or young people. The younger residents may have an easier time doing this on their own but for the older residents it would be helpful to incorporate more interaction perhaps with the outside world, or at the least a listening ear. Bringing that to the center at a deeper capacity could help improve and increase the good work that is done here. I trust they will continue to treat her well and assist her with her needs.

From the owner: Foxdale Village is a vibrant retirement community offering an engaged lifestyle for people 65 and…read moreolder. We offer residential living in cottages and apartments on a beautiful 21-acre campus with the added value of lifecare. Many activities in our Community Building on campus with diningroom, Cafe, and Bistro, auditorium, large library, art gallery and art studio, and more! Healthcare onsite includes Personal Care, Memory Care, Skilled Nursing, and Short-term Rehab.

It was better than some nursing homes but not great. Beds are uncomfortable, nursing assistants…read moreunderstaffed, especially at night when one person might have 30 residents to care for. Food varies from inedible to pretty good; watery soup, raw chicken, overcooked vegetables refrigerator-cold hamburger buns, on the negative side. Positives: signature salad, bacon, bisques, baked goods. Roomy with decent decor, TVs often too loud. Rehab staff very good, helpful and encouraging. All staff need to wear name tags with LARGE PRINT NAME AND POSITION, facing out please. Residents are not showered with adequate frequency.

I honestly cannot say enough positives about Cumberland Crossings. The management and staff are all…read moreso helpful, caring and considerate of all family needs surrounding the caring for your elderly parent(s). Mine spent time in the personal care unit prior to transitioning to an independent cottage. The director, Dave Manton and his staff made all of the transitions seamless and easy. It is such an emotional process when parents give up their home to move into more long-term retirement care. The help we have received cannot be calculated in mere dollars, as it has been invaluable. We too compared other care facilities and none measured up to CC standards and quality of community. It is truly a gem of a place located in the lovely town of Carlisle, PA.

Initially my family contacted Arlene for help making a decision about living arrangements for my…read moreelderly parents. My sisters and I wanted to respect my folks' wishes but, also, insure their safety. Arlene educated us about the issues and the options we had. She met with Mom and Dad to make sure they had a voice in whatever future plans were made for their well-being. It's difficult to become a caregiver without any kind of preparation but decision making was made easier with Arlene's support. It was reassuring to be able to contact Arlene whenever we had questions or problems related to my folks ---- especially with medical questions. Prior to being a geriatric care manager, she was a nurse with the VNA for many years.

There is a reason there are beds available at Harmony and none of them are good. The director…read moredoesn't really know his right hand from his left, the staff is poorly paid and that is evinced in their stunning disorganization, poor training, unpleasant, defensive demeanors. The better nurses and CNA's do not work here, as it turns out. The in-house doctor is quite good however, a bright spot. Harmony would very much like your money but I would warm you not to give it to them. If you want quality care for your loved ones you won't get it here. The entity that owns Harmony needs to rip the wires out, starting at the top, work its way down and start over.

My father had a massive stroke. He is unable to talk or walk but understands everything. After…read morebeing released from Presbyterian Hospital he needed a skilled nursing facility. I recommended St. Andrews because 15 years ago I worked there. The administrator was very picky about the care we gave. Unfortunately that is not the case any longer. The new administrator was informed of the 45 minute wait after my Dad hit the call button. My sister marked the pad that was put under him at 7pm. The next morning the same soiled pad was still under him at 8am. The speech therapist was wonderful. He sat with my Dad for 15 minutes trying to figure out why he was hysterical. By using the "picture boards" he determined a nurse had been abusive. We knew it was Helen. She was his Aide that day. We reported her several times for being rough with my Dad. Yelling at him to stand. he couldn't. He was there for therapy and she knew that. My sister brought Helen in the room and asked my Dad if she was the nurse who was mean. He shook his head yes then was crying again. The speech therapist was furious. He told my sister to report it to the Administrator. As usual it only made things worse on my Dad. The administrator and some of her staff treated us like garbage. Helen is still there most likely abusing people who cant speak. It is a beautiful facility. But I wouldn't let my dog stay there.

This is a very active and busy community of people from all over that…read morehave accomplished much in their lives. There are clubs and group activities for all interests. As for the house, I am very happy with it and after leaving a home that had a lot of maintenance inside and out it is nice to have so much taken care of that I don't have to worry about. There are many guidelines about what you can do in decorating outside but I like that it keeps the community looking great. I have made many new friends with interests like mine and I am very happy here.

Do not buy a house from these folks. I am walking away before I buy this very expensive, cheaply…read morebuilt house.They are anxious to get your down payment money, but no one will talk to you about how much the "extra" features, such as hardwood floors, instead of their cheap standard carpet will cost until 4 months later at your "design" appointment. Once you add the features of a "typical" home, your cost adds up to over $100,000+ in additional fees. They blatant lie or conveniently omit the details of what you will pay upfront, yet, you are required to give them a 5% deposit to hold your lot. They give you a cost sheet of add-ons, but it does not come close to the price you will pay! $500,000 + Stupidly, I signed a contract, chose a lot based on their marketing materials; which were a blatant lie. The marketing materials said the lot backed to "open space." it did not. The lot backed up to the back side of 12 town homes. -- not open space! So I had to change my lot, which cost me an extra $17,000 because the new lot had a $32000 premium. Oh and I had to put 5% down on this amount as well. That was the first of many "extra" costs that TOA charges over and above their standard cheap house. -- Note: Someone at corporate is making a lot of money on the backs of senior citizens. -- I wanted to make sure I could put a porch and landscaping in the back of the house. I made an appointment with their sales person, who was eager to sell me the house, but could not answer if I could put my own landscaping/porch in the back of the house. She stated that I had to wait until I went to my design appointment -- which, surprise, couldn't be scheduled until FOUR months after I signed the contract. She also conveniently failed to mention that the back yard items I wanted would require me to pay an extra $2000 for a custom house , and also I would not be given any costs estimates for any extras I wanted in the house until this meeting as well. I also found out that becasue I needed a custom home, my settlement would be backed up by three months from the original estimate date. I was asked to sign a contract that it would be backed up. Stupidly, I signed it. She also said I could not put in a patio on the back of my house, using my own vendor, after the house was built because of the local Township Rules-- this was a total lie. They just wanted to charge me double what their third party contractor charged requiring me to do the work through TOA. At the design meeting, I was told I could put landscaping in the back yard, but the HOA would not take care of it. Something TOA boasts in the marketing materials-- that you have no maintenance. -- Again, blatant lie. They also do not let you choose what plants are planted in the front of your house. Again, not mentioned until the design meeting. When I went to the design meeting, it was obvious that the house was so basic that any thing included in a "normal" house, was an extra charge -- for example, an exit door at the side of the garage was not included in the base house. Only cheap windows were included in the base house. This is a blatant "bait and switch" situation. They Show you a beautiful house, but none of the items in that house are included in their initial price. Also, after the design meeting, I found out that all of their vendors that you chose materials from, were at over 50 miles away, and one was even in Virginia-- the house was to be built in Lancaster County PA. TOA had no showroom set up to even look at materials because it hadn't been built yet. At this point, I knew I did not want to deal with these people any longer. They were obviously just out to make a lot of money off of their lies and half truths. I am backing out of the sale that I have now put $20,000 in to. I will update this post, after I meet with their attorneys.