We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

I'm a longtime Marriott loyalist, but this stay at the Marriott Vacation Club in Branson, Missouri,…read morewas one of the most frustrating experiences I've had with the brand. Short Version: If you are staying for a short time period avoid the "timeshare treatment" and fees. The housekeeping and room size won't make it an enjoyable experience. Book a true hotel that can help make your stay comfortable. I booked a smaller room directly through the Marriott website for a 3-night stay. Knowing the room type, I specifically called ahead to confirm we would receive daily housekeeping. The representative assured me we would get what they called a "daily tidy" service. After the first day, we returned to an untouched room. When I called the front desk on July 17, 2026, I was told they only offer every-other-day service and that the "daily tidy" description was "misleading" (their words). They clarified it was simply a limited clean every other day. At that point, it was too late to change anything, so we made do. The next day we returned around 3pm hoping to nap and shower before evening plans. The room was exactly as we had left it. At the front desk, staff explained they have until 4pm to service rooms and prioritize checkouts over stayovers. While I understand operational realities, I was surprised and frustrated that nothing had been done by mid-afternoon. The same associate I had spoken with the day before rolled her eyes at me, which only added to the poor experience. No one seemed to view this as an issue worth addressing. I asked if they could at least bring fresh towels to the door so we wouldn't have to vacate the room. Shortly after returning, we received multiple phone calls from the front desk and a housekeeper knocking--disrupting our attempt to rest. When the housekeeper arrived, she only had one towel initially. She later returned with towels but no hand towels or washcloths. By then it was too late for any meaningful tidy. The room also had a persistent musty smell, likely made worse by damp bath and beach towels hanging to dry. As non-timeshare guests, we expected standard Marriott service levels rather than reduced attention. We didn't stay long enough to use laundry facilities or most amenities, but the pools appeared well-maintained and the game room was clean. Unfortunately, those positives couldn't make up for the core failures in housekeeping and guest service. Over the past few years I've been shifting more toward Hilton properties, which have felt more dependable and consistent. Every time I give Marriott another chance, I end up disappointed. This was the lowest-bar experience I've had in a while: I simply wanted basic daily tidying and towel service so the room wouldn't smell musty. Even my younger children, who don't travel with us often and loved the big pool, thought the overall stay was disappointing. I waited for a manager follow-up or even a simple morning check-in from the front desk, but nothing happened. It seemed the 4pm deadline was all that mattered. I hope Marriott Vacation Club reviews these processes. Housekeeping communication and service standards need clear improvement to match the brand's reputation.

This is one of the better hotels I've stayed at in a long time. It is older and it doesn't look…read morelike much from the outside however, the staff are super friendly. The facilities are great. The breakfast was amazing. The bed was really comfortable. The room was clean and nice. No, it's not fancy and yes, it's an older hotel but they keep it up while and it has everything you could want and more. I think my only negative is the pool could be open earlier I appreciate it's open till midnight but it doesn't open in the morning till 9 so if you want an early morning swim, that's not really an option. But honestly that that's the only complaint that I could possibly have because it was a great experience and I will definitely stay there again in the future.

Good location. Comfortable room. Nice lobby/kitchen area…read more Office staff was friendly. Housekeeping---not so much. None of them greeted us as we walked down the hallway. I said good morning to one young lady. She didn't reply. Then I said, how are you? She passed on by to the elevator, then replied, I'm doing... They don't seem to be happy employees. Breakfast was typical--sausage links, potatoes, watery eggs, biscuits, and gravy. The waffle was good. Second morning, we didn't bother with breakfast. Just skip breakfast here and go Billy Gail's!

We LOVE this place !!!!! We have been several years now and every year we love it more. The…read moreowners are so personal and welcoming. Our accommodations are fully stocked, which I love not having to bring so much stuff when I am on vacation. The main thing that makes this place so special is that gorgeous infinity pool that looks right onto tablerock lake. The pool is where we hang out when some of our family want to go out on the boat and some of us don't. We spend most nights at the pool ---and everyone we meet is so friendly. My kids love it and we will continue to come as often as we can and recommended it to as many people as we can.

We rented 2 cabins for our family. Had the best time! It was hot so the lake and pool were great…read more Location is perfect for Branson activities. And the view of the lake is beautiful! We have been here before and we will be back.

Our room was well put together, budget friendly and safe place to stay…read more We booked a King room with a Jacuzzi tub for my Birthday weekend. The bed is the most comfortable bed I've slept in. Our room had a Refrigerator, microwave, coffee pot with coffee & flat screen Tv. Housekeeping made sure our room was services daily with enough towels & amenities. (HUGE shot out to the housekeeping staff) The floors are laminated hardwood and housekeeping made sure they were clean. Overall housekeeping Exceeded expectations and made our stay away from home completely relaxing! Our Room was located 2 minutes from the main script. An easy 10 min walk to West 76 country blvd. The only thing missing is a dresser to unpack but it did have a standing closet & a lot of counter space. I was expecting a little more out of breakfast after reading the reviews. Breakfast consist of a small selection to choose from. Eggs, sausage, sausage links, The coffee was DELICIOUS and fresh with coffee mate creamers ETC! (Pictures posted) OVERALL budget friendly, safe, close to everything, clean spacious room. I would stay at seven again.

I usually prefer supporting local businesses over big chains and have stayed here before without…read moreany problems. Unfortunately, this experience was completely different--and unacceptable. When I had an issue with my door not opening, instead of offering help or even a simple APOLOGY, the staff member (Elizabeth) told me to check out if I was unhappy. So I did--three days early. To be clear, I didn't leave because of the broken lock; I left because she told me to. She became defensive immediately at the first mention of a problem. Her first response was to tell me to leave. That is absolutely not an appropriate way for your employee to handle a legitimate customer complaint. While I was frustrated at the situation, I was not disrespectful. If she cannot handle complaints professionally, then perhaps she should consider another job. I have NEVER been asked to leave a hotel in my 60+ years!! I spent two days calling back, asking for a manager to return my call, and I'm STILL waiting, over a week later! No refund, no accountability, no customer care.

Affordable- especially since it's so close to SDC. Rooms were clean, staff was nice. Comfortable…read morebeds (and no bedbugs lol) Family of 14, my room never had hot water. Tepid (at best) showers were not nice. The indoor pool and hot tub were nice- except the hot tub was out of order (I was really looking forward to that). Breakfast that's included was only 3 choices and anything else ordered off the menu was priced higher than I'd expect.

stayed on third floor . one elevator on far end of complex. no luggage carriers. about 500 feet…read morefrom rooms three trips with my cane trying to lug luggage. stayed one night and found other accommodations . one breakfast with room. double occupancy two pancakes looked like direct from Sam's freezer section. needed sugar free syrup (diabetic) was given about 1 ounce. had one cup of coffee and asked was I done . had to beg for a second cup. i guess needed the room In an almost empty restaurant. definantly won't be staying here again. worst place I have stayed In years

This is the most down home place to stay my family and I came here from Ohio and the new manager is…read moreamazing she keeps the rooms clean and her tenant's safe. Her and her husband go out of thier way 24/7 to run this place . They have great security and my kids Love it here . Very kid and pet friendly. I haven't seen any bugs or anything my room is very clean . I have a full size kitchen for my family while we are here . I'd recommend my family and friends here anytime they come to town. Thank you for making my move all the way here much easier .

Very friendly. Clean rooms. Easy access to most businesses. Good rates. Great place to stay in…read moreBranson

Rude front desk check-in clerk. There is no professionalism. Marriott should remove its label from…read morethis place. The condition of the hotel is awful. Kids are running around and the noise level is ridiculous. Carpets are frayed. We will never stay here again. I am profoundly disappointed as an elite member in the Marriott program. They don't even respect the status.

I wish I could separate stars. This place is awesome. We've…read morebeen camping and boating here for around 20 years. The campground is always taken care of. It's beautiful...it's a great location. It's easy to access. The ladies we deal with at the front desk (Julie and company) are the bomb dot com. So why the 3 stars? Price! It's getting out of control. Of course they jack the price up on Holiday weekends which is even more upsetting. That's about the only time we camp here. When we first started camping it was around 36 dollars a night for full hook ups. You couldn't hardly get a spot. It was always booked. We had to book a year in advance every holiday so our families could camp. Well...it was $78 a night this year and moving to $82 a night next year. This was the first holiday I looked around and really noticed empty campsites. The many of cabins were even vacant. I believe those are over $1,200 for the weekend if you book those. The full time campsites never had openings. They do now! Yes, it's a nice location, but I fear the new owners are pricing themselves out of the market. It's not a Sandals exclusive resort. Make camping great again Port of Kimberling! I know we are considering taking our boats to a location closer to home because of this. We drive over 2 hours to get here. An hour drive sure sounds nice when prices of everything are so unreasonable. Oh, and my dad just pulled his boat out of their marina because of the price increase.

I stayed in a cabin here for Memorial Day weekend. Booking the cabin by phone was easy and…read morestraightforward. A little pricey for what you get, but I completely understand the upcharge for the holiday weekend! We brought our dog with us and paid a small one-time pet fee, then he was good to go. Our king cabin was perfect for my our 70 lb labradoodle, my partner, and me. However, I think it would've been a bit of a tight squeeze with anyone else there too. When we arrived, our cabin was decently clean. A few bugs, but that's to be expected in the woods! They don't replenish your bathroom towels while you're there, but we had about 6 stored under the sink for the weekend, and that was just enough for us. There were mini bottles of shampoo, conditioner, body wash, and lotion on the bathroom sink, but I recommend bringing your own unless you're only staying one night. The kitchen had an oven, stove, fridge, freezer, and some small appliances like a blender and toaster. The cabinets were fully stocked with plates, silverware, bowls, and cups. There was also a small bottle of dish soap and an extra roll of paper towels. There were two TVs in our cabin, one in the living room and a smaller one in the bedroom. I love the outdoor seating on the spacious front patio. We also used the grill out there and made the best burgers and steak! The dumpsters to drop off your trash bags are conveniently located in the campground area. There's a grocery store only about 5 minutes from the cabins, so we went there to get some small things like seasonings, aluminum foil, and the food of course. But the kitchen was pretty much stocked with most of the things we needed to cook a meal, which was nice! They allowed us to check in 4 hours early, our neighbors weren't too noisy, and we basically had everything we needed. Other than a rain reimbursement that I should've paid for since it poured the whole time we were there (which is totally on me for taking that risk!) we had a such a fun time! I would definitely stay here again.

Great place to stay while visiting Silver Dollar City - I think it's the closest hotel to the park…read moreand a great value. We had to check in late and the staff went above and beyond to contact us and make sure we knew what to do after the office closed for the night. It was my daughter's birthday and they also left her a nice note with cookies. Room was clean, parking was plentiful, and staff were great. I'd definitely stay here again.

Good communication, clean rooms, professional services! Would have enjoyed a refund due to leaving…read moreearly but it wasn't an option which is understandable.

We just got back after staying here in lodge 125, it was absolutely amazing! This 6 bedroom, 6…read morebathroom was really clean, quiet, and slept the 18 of us comfortably. We had a family vacation to celebrate my 60th birthday, with the 2 upper & lower screened in porches, we had different areas to fit us all. There was plenty of parking and we all loved walking down to pond and pool area just right out our cabin door. The only negative, there were a couple pillows on couch, & the back of couch where the back pillow is attached were torn & had holes in them. We took pictures on day of our arrival to show we did not do it. But with so many people renting the cabins you can expect some wear & tear. We had a fabulous time

Ignore 2024 reviews.They have remolded and it's just amazing.New everything and cable with DVD. It…read morewas so comfy.Washer & Dryer, central air, ceiling fans. Beautiful, like your in the woods.Awsome clubhouse for food and drinks with a view. Will be back.