We had Heinsight Solutions install 3 Velux Sun Tunnels in our house. The owner came out and gave…read moreus a quote ... he was really great to work with. The 3 sun tunnels were installed yesterday and today and what a difference! Bring on the light!!! More importantly is the staff. The person in the office kept us informed as to scheduling. The guys who did the install were absolutely the best! Everyone was very knowledgeable and they left the area cleaner than it was when they arrived. You hear a lot about trickle down affect. You always know how the owner of a company is treating their employees by the way the employees treat their customers. This is a great example of what I consider a great trickle down experience! Thank you again!

Extremely efficient from start to finish. I had a light tunnel put in my dark bathroom, part of the…read moremaster suite of one of the bedrooms. It only took a couple of hours, start to finish. Extremely pleased with their efficiency, their guidance, and of course the results! My final bill was less than the original estimate, as my light tunnel did not require as much material. Very reasonably priced. The staff and installers are Very professional and ethical folks.

Beware! Horrible communication. One project took over a…read moreyear to complete. The tax credit is possibly going away as of December 31st if the project isn't completed.

From the owner: Offering solar installation and electrical services. Local small business. Fair pricing with…read moreexcellent customer service and product.

I sent a request for a quote though Angi's list to replace some recalled arc fault breakers and I…read morereceived a call from Blake. He was polite, personable and extremely helpful. I told him my situation and instead of him trying to sell me on a service I likely did not need, he counseled me on solutions and even sent me relevant information I could use to determine the route I should take. This is superb customer service and is a rare find these days. Based on this experience alone, when I need professional service, for anything electrical in the future, I will not hesitate to call these guys.

From the owner: We specialize in solar and battery system design and installation, EV charger installation and…read moreexcellent Electrical work. With Solar Pathways your entire experience will be elevated as we help meet your energy and electrical needs. Prepare to be impressed by the quality of work and service!

While I love having the solar arrays originally installed by Alt E in 2011-12 has worked well, the…read morecustomer support has not been great. We've had squirrel damage to the system with costly repairs, some by Alt E. But the follow up on helping me troubleshoot the system back to working, including setting up a Gateway monitoring system has been poor. Initial installation was great, but I am clearly on my own now.

I have but one regret...that I wasn't able to purchase solar years ago. It's always made such…read moreperfect sense to me. We are nowhere near experiencing another ice age any time soon. Utilizing the sun, is right on numerous levels and so much better/smarter than paying an ever- increasing bill from an electric company. My solar array is now up and running, after wanting it for more than a decade! Alt-e Wind & Solar, Rick, Amy, Dylan, Shane and Drake were absolutely wonderful through every phase of my project. I knew exactly what was going to happen, almost minute by minute. Every question I asked was answered. Every possible issue was addressed. Rick went to bat for me each time Xcel threw up a roadblock. Rick gave me options, for not just the present but looking ahead, 30-40 years. I had researched solar for years. Every quote I received was $20,000.00, and or much more, than my end cost from Alt-E Wind & Solar. When I asked Rick why his final quote was so much less, he told me he has purchased his own equipment. Other companies rent theirs, passing that cost on to you. Rick and his crew pre- builds as much of the solar products as they can, also keeping costs down. This is my home, I am a "native", if you are from here, you know what that means. I feel I did the right thing for the earth and my pocket book by installing solar by Alt-e Wind & Solar. A quote costs you nothing. Although I can't guarantee you 365 days of Colorado sunshine, I CAN promise you a truly enlightened education in solar and a great conversation with Rick. Call today! (970)482-SOLAR (7652) .

The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

James has been fantastic to work with ever since we got our sprinter van when it has needed…read morerepairs. He even answered on a weekend the first time we contacted him. He has gone above and beyond to find solutions and think creatively and work with the manufacturer on complicated issues. We can't recommend him enough!

James was amazing. A leaf spring broke on our Jayco 5th wheel on the way home from Glen Echo on a…read moreSaturday. He answered right away, was on another call but was willing to come up after he finished. He found the part, drove up there, fixed it and followed us home. We found our new RV repairman! Highly recommend!

The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

Absolutely horrible customer service and a very disappointing experience…read more During an energy audit, my hardwood floor was damaged. I also discovered that the technician moved my security camera from the window to a table without asking. This was captured on my security footage. When I raised these concerns with management, I felt they were dismissed. The manager told me he believed the technician's account over mine despite the video I provided. I also informed him that I intended to leave an online review. During our conversation, he responded by saying, "I'll sue you for defamation." And, " I can't wait to see everyone on Reddit laugh at you" That response made me question whether customers feel comfortable leaving honest negative reviews after receiving that kind of warning. Based on my experience, I cannot recommend this company. I encourage anyone hiring these contractors to have security cameras and to document the condition of their home before and after service. In my opinion, moving a customer's security camera without permission is a serious security concern. Xcel's website has a list of companies you should use I'll provide a list below. With only 140 reviews on google and 21 on yelp the business has been in business for 17 years he says. Yea a lot of people love your business