The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

We moved from Oregon in 2017 where we had a solar system installed on our home. Cheyenne has lots…read moreof sun, so we really wanted to take advantage of that here. While looking for a contractor I contact three, WyCO and two from the Ft. Collins area. The contractors from Colorado were easy to talk to but I just didn't think they understood how much wind we get here in Cheyenne. After talking to Kevin from WyCO, not only was his price lower than the others, I feel we got a system installed that will definitely hold up to the winds of Wyoming. Both the footings and brackets are more than what was probably needed and the installation process was very quick and easy. Kevin and his crew handled everything from permitting to final inspection. Also, since I moved from Oregon, I wanted to use SolarWorld panels (made in Beaverton, Oregon), Kevin said that he always used SolarWorld Panels and his crew said that all of the parts they used were Made in the USA, no imported steel. The other two contractors wanted to use foreign panels. I would definitely use WyCO again and highly recommend anyone looking at either solar or wind energy for their home, give them a call.

From the owner: We are a local installer of both wind and solar renewable energy systems. We do both on and off…read moregrid systems. We are also, a dealer for Generac generator systems. We offer Skystream 3.7 Wind turbines and parts.

Excellent install and service. prompt, professional, good price. Highly recommend if you are…read morelooking for a good provider.

Colorado's Reliable Electric replaced our 10 your old solar inverters and batteries with improved,…read morehigher capacity technology, and integrated them with our existing solar panels and generator. Andrew and his team did a good job on this complex installation and his pricing was competitive. There were some technical problems and scheduling difficulties, but Andrew was energetic, tenacious and resourceful, and got the job done. Andrew is very knowledgeable and passionate about his work, and he's unafraid to learn new things to overcome obstacles as they arise. His team respects him and he manages them well. I enjoyed working Andrew and his team, and I'd be happy to work with them again in the future.

Working with Jordan Zipfel at Photon Brothers was a fantastic experience from start to finish. We…read morerecently had 36 solar panels and a battery installed at our home, and as you'd expect with a project this size, I had plenty of questions along the way. Jordan was consistently responsive, knowledgeable, and genuinely helpful every step of the process. Everyone at the company was professional and friendly, and the installation itself went smoothly. The system has been performing great -- couldn't be happier with how it all turned out. Highly recommend!

I don't know what others are talking about, but I can say that after having this unit on my roof…read morefor two years now, it is the most infuriatingly unreliable system I have ever encountered. The Powerwall continually goes offline, with repeated attempts to reset its controller failing to fix the problem. Two years - and nothing but an expensive and unreliable result. If someone could ever actually fix the problem, then it would be great - but nobody has been able to do so yet. Continued service pleas eventually go ignored - even Tesla refuses to help. Great sales folks and installers were also good. Just an unreliable system.

Writing reviews is a pain in the neck, but sometimes the service is so very good (or, heaven…read moreforbid, so bad) that I just have to add my opinion. Justin (Lotus Electric) is that good. He rates 5+ in all regards. Justin was on time, worked carefully and steadily, did a perfect job (3 Casablanca fans) and for a very reasonable price. I read the other reviews (all 5 star) and I agree with them. I have in mind another electrician job or two, and he's my guy. 100% recommended!

Justin was great when he showed up showed me what I did wrong, he even was able to look at some…read moreother projects that needed to be done and have me a great and reasonable price. Best of all, he gave me an estimated quote before showing up. Would definitely recommend and use again.

Had a Great Experience with Seed Solar. There Tech's, Bryan and Austin, did a great job repairing…read morethe squirrel damage to my solar panels. They even sent me photos of all the work they did. The front office staff were very flexible. I cannot say enough.

I paid for 15 solar panels to be installed and only got 12. they would not pay back for the 3 I…read morenever got. I called more than a dozen times but got no response. I even went to the address and nobody was there. I had to call another solar company to fix there problem. As Kyler I would not help if he was on fire.

We had Heinsight Solutions install 3 Velux Sun Tunnels in our house. The owner came out and gave…read moreus a quote ... he was really great to work with. The 3 sun tunnels were installed yesterday and today and what a difference! Bring on the light!!! More importantly is the staff. The person in the office kept us informed as to scheduling. The guys who did the install were absolutely the best! Everyone was very knowledgeable and they left the area cleaner than it was when they arrived. You hear a lot about trickle down affect. You always know how the owner of a company is treating their employees by the way the employees treat their customers. This is a great example of what I consider a great trickle down experience! Thank you again!

Extremely efficient from start to finish. I had a light tunnel put in my dark bathroom, part of the…read moremaster suite of one of the bedrooms. It only took a couple of hours, start to finish. Extremely pleased with their efficiency, their guidance, and of course the results! My final bill was less than the original estimate, as my light tunnel did not require as much material. Very reasonably priced. The staff and installers are Very professional and ethical folks.

James has been fantastic to work with ever since we got our sprinter van when it has needed…read morerepairs. He even answered on a weekend the first time we contacted him. He has gone above and beyond to find solutions and think creatively and work with the manufacturer on complicated issues. We can't recommend him enough!

James was amazing. A leaf spring broke on our Jayco 5th wheel on the way home from Glen Echo on a…read moreSaturday. He answered right away, was on another call but was willing to come up after he finished. He found the part, drove up there, fixed it and followed us home. We found our new RV repairman! Highly recommend!