We love this place!!! Clean and well taken care of. Owners are family oriented and do whatever they…read morecan to make you comfortable whether its your 1st time paintballing or your 50th! They offer large party discounts and will go above and beyond to accommodate you. Love love love the folks who work there and run it. They offer several different fields to keep it interesting and change them up. They also offer a field designed for the smaller kiddos and guns that use foam balls with less velocity. I would give this place a 5 out of 5!!

From the owner: Covert Ops Paintball is a paintball facility that serves clients in the Colorado Springs area. Our…read morefacility is 15+ acres. Whether you're looking for speedball, woodsball, or recball, we have several unique fields to provide you and your friends an unforgettable experience. We are perfect for events such as birthdays, corporate events, team-building, church groups, and more! Contact us today!

It's unfortunate Im going to give this a place one star because for the most part the staging…read morearea/playing fields, the staff, and prices are fairly good and respectful. The reason I give this place a one star is because, to put it in a Yelp friendly way, the owner of this establishment was quiet rude to me. As of writing this I had been playing at this field for 5 or 6 weekends with a two piece face mask (a bottom piece that was metal mesh and standard issue military goggles, the ones you see most vehicle crews have on their helmets). Not one time did any of this staff or front counter crew have any issue with my mask and the times when I did hit in the face the 2 piece mask did it's job and protected me. So when this whole incident happened it was in the middle of the day between games while I was refilling my air tank before the next match that was starting soon. As I was filling up my tank the owner asked if I was playing paintball or airsoft. I tell him I'm playing paintball and after that he immediately starts to be condescending to me, he tells me I can't use my 2 piece mask because their is a gap between the mask and the goggles on the bridge of my nose that apparently if a ball hit me there would break my nose (the gap is maybe a half inch between the two pieces) and I respond with that his whole staff has allowed me to use it for several weekends. He replies with that they shouldn't be letting me to keep it this short he "mansplains" (the only word I could think of) and talks to me like I was 10, the difference between paintball and airsoft and that I was using a airsoft mask which I already knew but either way he gives me a rental mask to use. Okay that's fine I'm someone who prefers safety so I'll use the mask even though he was rude to me. Well I get back to my table and I'm trying to adjust the mask he gave me and as that's happening the game of 30 or so people I was getting set to play gets their teams selected and were just waiting on me. I didn't want to hold them up and so after 5 minuets of trying to get the mask to not just bounce off my face so I decide that I'll just call it a day and go home. The other players walk to the field and while im packing up my gear the owner sees this and starts making his way towards me again. This time he asked why I wasn't playing anymore. So I tell him it's because I couldn't get the mask to adjust to my face the way I wanted before the next game started. Again to shorten this now short story of a review he insulted my intelligence telling me it should fit and work just fine because it's "universal fit." I tell him okay that's cool I've decided that I'm not going to play anymore because I had planned to leave the next game anyways, and that's when he tried to accuse me of being mad that he wasn't allowing me to use my stuff, and when I explained that it seemed silly to have a liability waiver and then not allow me to use the mask he called the wavier a "speedbump" which idk what that means other than something made to slow cars down in parking lots. This entire time I wasn't passive aggressive or just outwardly rude, I tried to talk to him in a neutral tone yet he continued to treat me like I was 10. And as I was walking away he tells me it's just about safety. That whole conversation I'm sure was probably 1/5 about safety and the rest about keeping his little money pile safe solely by how he treated me. When you really have safety as your forefront message or you want someone to be safe/correct unsafe behavior I find most people don't want to be verbally sh**ed on in front of a crowd of people, I had no issue using the rental mask other than it wasn't fitting my face at that moment yet he made it about 9 million other things while also being rude so him and his establishment will not be seeing this customer in the near and hopefully far future.

Always very friendly and have exactly what I'm looking for. I am an airsoft guy but they have a…read moregreat selection of items that can be used for paintball and airsoft. Gun bags, cases, clothing and a ton of other tactical supplies. Great place an I highly recommend them.

DON'T WASTE YOUR MONEY HERE!!! This place is horrible. We made a reservation for 4:30 and sat…read morearound for an hour being barely acknowledged. It took forever to get check in because the guy at the reception who looked about 14 years old barely knew what he was doing and we had no kind of safety instructions. Would give 0 stars if possible. 0/10.

Went here for my birthday, place is awesome! Not great for drop in paintball, better to bring a…read morelarge party if you playing paintball. Great for walk-in airsoft. Staff are friendly and willing to help out beginners. Make sure to bring heavy padded clothing and cover all your skin. Great experience overall!

"I purchased a golf bag for my son yesterday, as I was cleaning it out I found cigarette butts,…read moretrash, and the worst of all a glass pipe. This bag was going to a minor child. The owner could care less. Saying they clean everything. Im sorry no you don't because if you did this wouldn't have happened. Word to the wise check all pockets in any bags before you leave. Play it Again is garbage. The owner says bring it back and we'll refund you. No I spent hours cleaning the bag to make it look new. Why would I want to return something that I worked hours on to make better than it was. You should refund me for your neglect in checking the bags. What if a kid purchased it? What if my kid got searched and didn't know that was there? He could be in serious trouble. Again all for the S academy store in Colorado springs negligence."

I ordered online a used Calloway Golf set and the clubs had dents with missing head covers and the…read morebag missing its stand legs because it was broken. Trash inside the bag pockets and broken pocket zippers. I contacted the store and they would not send this missing parts. Never buy anything from these people again!

Bailey - blonde lady with a rainbow tree tattoo on her right arm (left if you're looking at her…read moredirectly). Rude as hell from the moment I walked in. Super taken back. There was this other guy working super nice.

Worst customer service ever. I bought a pair of Coleman hiking boots, and extra cushion inserts…read more FIRST time I wore them walking around the house, one of the cloth liners on the Coleman inserts starting peeling up. It would wrinkle, and likely continue peeking up, so I went to the store to exchange them for another pair or just the insert out of another pair. They didn't have the same size, and neither did the other store that the associate Adam called. He said it would take 2 weeks to order them from corporate. I offered that he 'exchange' mine for the size 10s, I keep my 9.5s and i'll trim it's insert to fit, to which he said he couldn't possibly do that. Then I said order them from corporate, to which he said he couldn't do that either. It was all with some attitude as well. I've worked retail, I know there are lots more things that *can* be done, but he simply chose to do nothing. And now I go online, and they are available to order from the website, meaning they ARE available and again - he simply chose not to do anything. AWFUL customer service. I will not be returning to that store or any BIG 5 again.

If I could give zero I would. I have never been so ignored in almost my entire life. Had 5…read moredifferent employees walked by me more than once. Can we guess how many offered to help? Zero. I'm disabled and I was looking for shoes to fit leg braces, not be basically stalked by employees whom say nothing when they wander by. Customer service has gone way down. All these people just act like they just don't want to actually work. Hang on though 1 person I talked to as I entered and exited. They need more like her. Wish I'd have caught the name on the name tag.

I went into Big 5 to look for some hiking boots, but I wasn't expecting to have my socks knocked…read moreoff by the outstanding service provided to me by Kent. Seeing a circular ad for shoes on sale, I wanted to buy a pair of hiking boots. Not seeing my size in the style I wanted, Kent came up to me just ask I was about to ask for help. I told him I couldn't find my size in the particular style I wanted and asked him if he knew if that brand was good. I had no idea I asked my question to the right person! As it turns out, hiking is a passion of Kent. He provided me with so much information about the soles of shoes, stitching, material, and protecting the material of the shoes. When I told him I was looking for a shoe that was a little more like a boot since I had a fear of snakes, Kent also had knowledge of that! When I finally settled on a choice of shoe based on Kent's recommendation, he also told me what to look for as I walked, explaining how much weight/pressure I put on what part of my foot as I walked. Kent wasn't a high-pressure sales person, but truly wanted to make sure I got a shoe I liked and would work for me. In fact, I walked out with two pairs of shoes! It's so difficult to find great customer service these days, let alone someone who genuinely enjoys his job and giving tailored advice. I can't thank Kent enough for the outstanding customer service he provided me.