Very responsive and never once did I feel like I was being told things that were not true. Had a…read morelap top that was not loading and it took a week to fix and after many long hours of troubleshooting they found the issue When they told me the price I felt horrible. Really should have cost more that what I paid but they were happy. Highly recommend these folks.

My experience here was mediocre at best. Part of it can't really be blamed on the company; with the…read moresupply chain the way it is and under a heavy workload, one would expect any repair to take a while, but for God's sake it was a broken laptop screen. I could have replaced it myself for a third the price and a sixth of the time. And next time, I will. That all being said, if business ever slows down over there, and shipping costs and times ever go back down, it's a good place with good service. They charge you a lot for labor, though.

My Windows 8 crashed which really meant my hard drive had crashed, so I needed a new one. The guy…read morewas able to replace the drive & retrieve my data for about $200. The turn around time was a little long but he did a great job. He was also very nice!

Was out of town and unable to contact my computer guy. So stopped in here, they were able to help…read moreme out. Nice bunch of people. Thanks!

He fixed my laptop in under 2 days! Great guy and knows what he's doing!!…read more I highly recommend Mr. Jeff Barker!

From the owner: Our Managed Services comes in a variate of add on's that support a multitude of devices. Also, we…read morecan provide a non-disclosure contract for those who wish for complete privacy. Best of all, it's all monthly services, no contract required! The base service of monitoring includes patching and system analysis. Full remote access at anytime to help you in the moment of need. (Business hours only) $40 per PC. Discounts after 10 computers. We also have automated procedures for system health, maintenance and specific needs. $80 Per Server.

Update: I now have taken the phone and new screen into Gadget Doctors and let them look at it. They…read moresaid they don't have the Loca Glue to glue the new screen on, or Ultraviolet light to cure it. They just replace the whole front of the phone. That is why they charge $55 flat rate.

This selfish person destroyed a device that had my military pictures from Iraq. He did not…read moreapologize and did not care one bit. Find yourself a business that won't destroy your device.

This really isn't the best Office Depot at all. I go here because it's close to my small business,…read morebut I have to say it's definitely a let down. I have had strange instances over the past couple of years where an employee could have found me the same desk that I wanted at another Lubbock location, but instead chose to order it. After ordering it the main company promised it by the end of the week and then I get notified that the desk would take up to three weeks to arrive. Fortunately, after calling the local manager he apologized and got a replacement at the Slide Rd. location set up for me. Another instance of problems was very unusual. The cashier printed my receipt as I requested but instead of handing it to me, he just tears it in half and throws it away. I asked why did he do that, I have a business and need it for taxes. He looked confused and said he didn't know what to do. I asked him to give me the two halves and I'd tape it back together. Today I purchased printer ink and air freshener and instead of the cashier telling me that I had unused rewards, she just rang it up and now I received an e-mail notification that they are about to expire in a couple of weeks. I could have used them today and saved some money. This location is just weird and frustrating. Don't go there for office supplies, especially if you run a business. I think I've hit the end of my patience with these folks.

Have been to this location 5 or 6 times and I am always so disappointed. I think I will drive a…read morelittle further and try another location next time. On most recent visit I placed an order in the print department for a small job that they said would take 2 hours. I arrived back 2 1/2 hours later and the employee indicated he was too busy and had not started my job. I went back later that evening a little before closing and it was still not ready. This store is VERY understaffed, the staff that does work there is almost zombie like, they do not greet you when you arrive, keep their heads down until you are the next customer and Management should require employees to wash their hair. Two of the men working there (on up front at cash register & one in print shop) had greasy hair that was obviously dirty. The young man in the print shop also smelled badly.

I have used Rick Stringer for years as my computer guru. He is a knowledgeable, honest, Christian…read moreman who loves assisting one with computer problems. He designed and implemented a program to transfer paper documents to a computerized retrieval system that is simple, well thought out, yet usable. We bought three lap tops from him, and he has maintained them for us. Even when we were far away (living in Hawaii) he was able to correct our computer problem remotely. If you have a computer problem, want to know the person assisting you, and know he will remember you and your computer, then Rick Stringer is where you need to be.

I bought a new Dell computer from them and they had did a great job moving everything over from my…read moreold computer to my new one for free, and without losing any of my music.