Very responsive and never once did I feel like I was being told things that were not true. Had a…read morelap top that was not loading and it took a week to fix and after many long hours of troubleshooting they found the issue When they told me the price I felt horrible. Really should have cost more that what I paid but they were happy. Highly recommend these folks.

My experience here was mediocre at best. Part of it can't really be blamed on the company; with the…read moresupply chain the way it is and under a heavy workload, one would expect any repair to take a while, but for God's sake it was a broken laptop screen. I could have replaced it myself for a third the price and a sixth of the time. And next time, I will. That all being said, if business ever slows down over there, and shipping costs and times ever go back down, it's a good place with good service. They charge you a lot for labor, though.

I have used Rick Stringer for years as my computer guru. He is a knowledgeable, honest, Christian…read moreman who loves assisting one with computer problems. He designed and implemented a program to transfer paper documents to a computerized retrieval system that is simple, well thought out, yet usable. We bought three lap tops from him, and he has maintained them for us. Even when we were far away (living in Hawaii) he was able to correct our computer problem remotely. If you have a computer problem, want to know the person assisting you, and know he will remember you and your computer, then Rick Stringer is where you need to be.

Just wanted to let everyone know that I purchased a computer from CJ Jones, owner of Bad Boy…read moreComputer Cleanups/Repair and I was very impressed with his knowledge, his professionalism, and his patience in explaining everything about my purchase. But also, he was very reasonably priced! If you need any computer repairs or cleanups, I highly recommend his business!

My computer was acting up, didnt know who to call. Well i found him and he fixed my computer right…read moreup . I just love how fast and perfect it is . Thank you so Much

My Windows 8 crashed which really meant my hard drive had crashed, so I needed a new one. The guy…read morewas able to replace the drive & retrieve my data for about $200. The turn around time was a little long but he did a great job. He was also very nice!

Was out of town and unable to contact my computer guy. So stopped in here, they were able to help…read moreme out. Nice bunch of people. Thanks!

My sister-in-law was here visiting and had a broken screen on her iPhone 5c. We brought in the…read morephone. When it was supposed to be ready we went back, but they noticed then that the new display was defective; so, they had to redo the repair. Why didn't they notice this when they did the repair the first time? Also, I was talking to one of the employees when he interrupted me to ask someone else a question. No apology. I started talking to him again, and he did it again. Tried a third time, and the same thing happened. The employees were all generally like this that I dealt with--fairly rude and acted like they didn't really care for our business. All this said, they did the repairs quickly and skillfully. Their communications, though not tempered with care, were technically accurate which I appreciate. Update: After posting this review, got a message from a representative of the store wanting to discuss my review. She was very polite and helpful and was able to make things right with me. Appreciated very much. Improved my impression of the business, so I'm raising its review.

I recently called to get the cost of replacing my iPad battery. It was cheaper than other places,…read moreand they did it for me that day.......all other places I called told me it would be 3 or 4 days later. I took iPad to them. They were courteous and super helpful. Very pleased with the service, and promptness.

I have used this business several times over the past 6 months. I always receive great service and…read morethe facilities are very NICE and CLEAN. Bryan is always eager to help solve problems I am having and I will recommend this business to all my friends and family. Skip (Lubbock)

No. No no no. The guy working there smells like a rotten ashtray... even my keyboard reeked on my…read morelaptop when I got it back. I used them once before and a different guy was my technician back in early November. He wasnt there when I went back recently. The owner, I know nothing about. But who you have represent you is key... and I will tell all my friends NO, unless you want your investment (computer) smelling like smoked shit, stay away.

This really isn't the best Office Depot at all. I go here because it's close to my small business,…read morebut I have to say it's definitely a let down. I have had strange instances over the past couple of years where an employee could have found me the same desk that I wanted at another Lubbock location, but instead chose to order it. After ordering it the main company promised it by the end of the week and then I get notified that the desk would take up to three weeks to arrive. Fortunately, after calling the local manager he apologized and got a replacement at the Slide Rd. location set up for me. Another instance of problems was very unusual. The cashier printed my receipt as I requested but instead of handing it to me, he just tears it in half and throws it away. I asked why did he do that, I have a business and need it for taxes. He looked confused and said he didn't know what to do. I asked him to give me the two halves and I'd tape it back together. Today I purchased printer ink and air freshener and instead of the cashier telling me that I had unused rewards, she just rang it up and now I received an e-mail notification that they are about to expire in a couple of weeks. I could have used them today and saved some money. This location is just weird and frustrating. Don't go there for office supplies, especially if you run a business. I think I've hit the end of my patience with these folks.

Have been to this location 5 or 6 times and I am always so disappointed. I think I will drive a…read morelittle further and try another location next time. On most recent visit I placed an order in the print department for a small job that they said would take 2 hours. I arrived back 2 1/2 hours later and the employee indicated he was too busy and had not started my job. I went back later that evening a little before closing and it was still not ready. This store is VERY understaffed, the staff that does work there is almost zombie like, they do not greet you when you arrive, keep their heads down until you are the next customer and Management should require employees to wash their hair. Two of the men working there (on up front at cash register & one in print shop) had greasy hair that was obviously dirty. The young man in the print shop also smelled badly.